We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertygolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down serviceblue waterbottle of champagnesunset sailbeach servicevirgin gorda
To be clear, I am NOT a fan of St Thomas. Let's get that out of the way on the front end. St Thomas for us is a place one must stop for a day or an overnight to get to the fabulous other islands...More
The staff was wonderful - very friendly and helpful. Food and drinks were available all day. Free equipment to use: paddle boards, catamarans, kayaks, snorkel gear. We were outside playing on the beach or in the pool all day.
I just returned from the ritz and have been to this property at least 7-8 times in the past 6 years. The service and amenities right now are absolutely horrible compared to years past. The main restaurant Bleuwater is now closed for dinner sun-wednes and...More
17 Thank bloom1246
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 6 February 2015
Thank you for taking the time to share your experience at our resort. I’m sorry that we did not meet your expectations, but know that we will take your comments into consideration as we look to improve the experience for future guests. I...More
A wonderful setting with a view of St. John across the water. The rooms are well furnished and the restaurants have some delicious food.
If you are fortunate enough to have Club access, you will find a special concierge, wonderful hospitality, and some delicious food...More
Personally, I like the amenities and the view better at the Frenchman's Reef Marriott, but the service at the Ritz is leaps and bounds better. They greet you immediately and make you feel special the entire stay. They even called our taxi driver as we...More
2 Thank AKEPIL
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 6 February 2015
Thank you for your fantastic review of our resort. I’m especially pleased to read that you enjoyed the service from our Ladies and Gentlemen. We truly believe our exceptional service and genuine care set us apart, and I’m so happy you enjoyed your...More
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the homepage if you scroll down to the bottom and click 'an exclusive sanctuary.'
We're looking forward to welcoming you!
The Ladies and Gentlemen of The Ritz-Carlton, St. Thomas