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The Ritz-Carlton, St. Thomas

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857 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, St. Thomas
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Showing 834: English reviews
Manalapan, New Jersey
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 February 2014 via mobile

We stayed 1/15-1/18.I sent a letter to the hotel and corporate with no response.The property and staff were great. The club floor was more like a Marriott.The staff told us they cut back.At $1000 a night the prices were not cut back. If I did return I would not upgrade to the club floor.Also complimentary amenities were served on Friday,not... More 

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4 Thank Susan D
Austin, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 February 2014

Spectacular hotel and we will return again. We investigated very thoroughly before we booked. This was the quintessential Ritz. St. Thomas was pretty slow but the hotel service is definitely stepped up in the Ritz fashion. We found the room very clean, the staff very good and grounds beautiful. They run a good operation there.

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2 Thank 2468travel
USA
Level Contributor
296 reviews
223 hotel reviews
common_n_hotel_reviews_1bd8 638 helpful votes
Reviewed 20 February 2014

Even though this is a territory of the USA, things are quite a bit different down here. It is pretty much like being in a foreign 3rd world country. Things are slow and no one is in a hurry to do anything, nor do they care. With that in mind, it is hard to beat this hotel which boasts all... More 

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4 Thank Larry8241
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 February 2014

Just amazing staff. From the bell boy, to the front desk staff, to the housekeeper, to the hosts on Lady Lindsey. Every single person goes out of his or her way to make you feel welcome and cared for. They anticipated my needs before I even asked. My room looked like something out of a postcard, beautiful garden with palm... More 

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1 Thank Funpercy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of the island along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more   less 

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802-1010, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range: €453 - €1,658 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#2 On the Beach Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, St. Thomas staff and other travellers.
128 questions
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Questions? Get answers from The Ritz-Carlton, St. Thomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Alamanda bldg is closest to pool”
 of 5 bubbles tlmnjm, 28 Nov 2016 | Read review
“Book a club level room, the amenities in the lounge make it worth it!”
 of 5 bubbles tjb42, 18 Nov 2016 | Read review
“Buildings A-D all offer great views of the beach. They are far enough away from the pool area so noise is not an issue.”
 of 5 bubbles 284anthonyj, 17 Nov 2016 | Read review
“we stayed in an executive 1 bedroom suite which was pretty outdated”
 of 5 bubbles , 17 Nov 2016 | Read review
“All rooms have a great view!”
 of 5 bubbles nicolesV8699OW, 9 Nov 2016 | Read review
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