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The Ritz-Carlton, St. Thomas

1,084 reviews
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“club level”(87 reviews)
“lady lynsey”(46 reviews)
“water sports”(50 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, St. Thomas
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Hotel packages
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Reviews (1,084)Write a Review
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Traveller rating
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647
254
97
31
26
Show reviews that mention
All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertyred hookgolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down servicebreakfast sandwichesinfinity poolblue waterbottle of champagne
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801 - 805 of 1,055 reviews
Reviewed 10 March 2015

By far the best option on St. Thomas. Be sure to get a room in one of the elevator buildings (E & F I believe) -- the finishings, views, and balconies are much better in those buildings. If you are traveling with little ones and...More

1  Thank JGF111
Reviewed 8 March 2015

Grounds and room were beautiful and mostly what I expected, but thought that if the rooms were oceanfront that they would be directly on the beach . There was a considerable walk to the beach from the oceanfront room, thankfully we could walk. but something...More

3  Thank karlingirl
Response from Andrea B, General Manager at The Ritz-Carlton, St. ThomasResponded 9 March 2015

Dear karlingirl, Thank you for your great review of our resort! I’m so pleased to hear that you enjoyed the beautiful grounds and guest rooms, and took advantage of our spa, restaurants and recreational activities. As you mentioned, we do get those Caribbean trade winds...More

Reviewed 7 March 2015

When we booked our trip to St. Thomas, we considered staying at the Ritz Carlton for the total 3 nights of our vacation. However, upon seeing the price per night, decided that it was too much and decided to stay at the Marriott Frenchman's Reef....More

10  Thank Liz D
Response from Andrea B, General Manager at The Ritz-Carlton, St. ThomasResponded 9 March 2015

Dear Liz D, Thank you for sharing your experience at our resort. I’m pleased to see that you enjoyed our beautiful grounds and especially our helpful team of Ladies and Gentlemen. I’m sorry, however, that we did not meet your expectations. Our highest mission is...More

Reviewed 7 March 2015 via mobile

Great resort. My only complaint, and it's a big one for me, .....was that they only had beginner paddle boards. They should have other boards In the back for more advanced boarders. Or be able to rent them for us. That was a big fail!!...More

2  Thank ReneeChicago
Reviewed 5 March 2015

We stayed one night at the Ritz before a week of sailing around the BVI. Check in was fast and they gave us signature cocktails to make it even more pleasant. The property is huge and has a lot of hills so they drove us...More

3  Thank micahlh
Response from Andrea B, General Manager at The Ritz-Carlton, St. ThomasResponded 9 March 2015

Dear micahlh, Thank you for sharing your excellent experience at our resort. I’m especially happy to hear that you enjoyed our service, which is truly our most important feature. Thank you also for mentioning our beautiful grounds. We are located right on Great Bay on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$695 - US$1,121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$695 - US$1,121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Dining (32)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Dawn D
30 January 2018|
AnswerShow all 3 answers
Response from jbsss | Reviewed this property |
No and no
1
Vote
lmtspofford
3 December 2017|
Answer
Response from Jennie Y | Reviewed this property |
Last time I called a month ago, they were closed through the winter bc of the hurricane
0
Votes
tlc6629558
3 September 2017|
AnswerShow all 3 answers
Response from STTRZGM | Property representative |
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
0
Votes
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Room Tips
"No bad views...."
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"Building F was great."
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"Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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"Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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