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The Ritz-Carlton, St. Thomas

AMOMAUS$685*
View Deal
Certificate of Excellence
11/05/2017 12/05/2017
1 room 2 adults 0 children
US$872*
US$685*
Great Deal
US$707*
US$707*
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The Ritz-Carlton, St. Thomas
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984 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, St. Thomas
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Showing 958: English reviews
New York City, New York
Reviewed 13 November 2014

This is a truly magic location for a hotel. Although St Thomas in the US Virgin Islands leaves a lot to be desired (it is better to leave there for the Bitter End or St Johns!), this hotel is one of the few very well maintained high class hotels on the island. The outlook across the water to St Johns...

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1Thank Gaitcho
Defiance, Ohio
Reviewed 12 November 2014

There is nothing to be said about the grounds and views of this Ritz that hasn't already been stated. They are straight up fantastic. This is our second stay at the Ritz and we were not disappointed. The staff were very friendly, served chilled drinks at check-in, and provided a very detailed tour of the grounds. Although the drinks and...

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1Thank Christian B
Boston
Reviewed 11 November 2014

What can I say that hasn't already been said, its a Ritz Carlton and you see the service the moment you step foot on the beautiful resort. We did not arrive until 10:30 pm but it wasn't a sleepy grave yard shift we encountered. We were offered rum punch and escorted to the front desk where two pleasant women were...

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Thank Beccaniece
Tampa, Florida
Reviewed 10 November 2014

This is our 4th year at this property. Have always been thrilled but this year the property is not like before and the service is no where near the level of a Ritz Carlton. Turn down service missed, service for transport to other buildings is very substandard. We have friends staying at the residences and service at their pool took...

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3Thank Angie A
STTRZGM, Front Office Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Angie A, Thank you for your feedback on your stay with us. I would welcome the opportunity to speak with you at your convenience. Please contact me at (340) 775-3333 x8119 or at katrin.cymontkowski@ritzcarlton.com. Sincererly, Katrin Cymontkowski Front of the House Manager

Hartford, Connecticut
Reviewed 10 November 2014

Great views, excellent condition to the room, grounds and resort amenities. Staff is very friendly and helpful. We had an issue with a non-sanctioned sailing outfit and even though we did not bill the trip to our room, Amy ( Concierge) and Elliot (Front Desk Supervisor) were more than wonderful in helping us settle a dispute with that horrible vendor....

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Thank Kaceygirl
New York City, New York
Reviewed 10 November 2014

I have been vacationing to St. Thomas and St. John for many years. This was my first stay with The Ritz-Carlton, St. Thomas and I must say, it both exceeded and fell sort of many of my expectations. The things that went wrong: From the moment I arrived I could already tell this place was dated. The bell hop cart...

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1Thank Brandon C
The Woodlands, Texas
Reviewed 9 November 2014

This is our second trip to St. Thomas in two years but stayed at a different property last visit. We were there for a business and pleasure trip. I have to say the staff at the hotel was amazing. We were treated with 5 stars the entire stay. The rooms were amazing, clean and well maintained. The problems we encountered...

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2Thank texlkj
Buffalo, New York, United States
Reviewed 5 November 2014

My husband and I went here for our 35 th wedding anniversary. When we made the reservation we let them know this was why we were coming to the island. They met us with drinks in the lobby and said they hoped we would be happy with our room. They took us to the presidential suite at no extra charge....

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4Thank Gail M
Reviewed 4 November 2014

My husband and I stayed there for 6 nights and I have to say, the service was wonderful. Our ocean-view room was beautiful. We understood prior to making the reservation, that there was some construction going on as this is their off-season. We were told that we would be put in a building furthest from the construction. Unfortunately, there was...

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3Thank Beachykeen52
Flower Mound, Texas
Reviewed 4 November 2014

we stayed at this resort two times at both a business meeting and awards program. First class all the way, top dining experiences, pool area and private catamaran. Infinity pool is breath-taking overlooking caribb

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Thank John A

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11/05/2017 12/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of St. Thomas in the Virgin Islands, along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features of our beach resort in St. Thomas include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more   less 

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay | U.S. Virgin Islands, 00802, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range: €421 - €1,319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#3 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#4 Spa Hotel in St. Thomas
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, St. Thomas staff and other travellers.
151 questions
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Questions? Get answers from The Ritz-Carlton, St. Thomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the top so you don't have anyone above you, no adjoining door, and oceanfront. "Oceanview" may not offer you what you're expecting.”
  • Room 246 Fresia building, oceanfront
DavidN710, 27 Apr 2017 | Read review
“Closer to the main lobby”
aswierk, 26 Apr 2017 | Read review
“We had a resort view room - view was so nice and faced the beach. Not sure you need to splurge on a beach view.”
JakenSydsmom, 21 Apr 2017 | Read review
“Ask for ocean view. Worth the price.”
AmyTRS, 19 Apr 2017 | Read review
“I liked not being in tall tower but lower rooms with better view”
jacquelinebJ8146GQ, 18 Apr 2017 | Read review
5 of 5
AMOMA
US$685* /night
View Deal
Booking.comUS$707
Expedia.comUS$707
HotelQuicklyUS$872
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*Disclaimer
Prices are for 1 room, 2 adults
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