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    The Ritz-Carlton, St. Thomas

    6900 Great Bay | U.S. Virgin Islands, 00802, St. Thomas
    Hotel website
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$887
    US$746
    SAVE US$141
    US$887
    US$774
    Traveller (682)
    Pool & Beach (119)
    Room & Suite (98)
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    Overview
    • Excellent64%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “club level” (87 reviews)
    “water sports” (61 reviews)
    “lady lynsey” (42 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, St. Thomas
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,043)
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    There are newer reviews for The Ritz-Carlton, St. Thomas
    See the most recent reviews

    781 - 785 of 1,015 reviews

    Reviewed 11 February 2015 via mobile

    Sadly, this property is not a good reflection of Ritz Carlton! We paid Ritz Carlton prices for a 3 star experience. Very disappointing. Restaurant choices for dinner last night was the beach cafe only! Front desk girl, sent us to the Concierge, no concierge to...More

    7  Thank AlittleGucci
    Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 12 February 2015

    Dear AlittleGucci, Thank you for taking the time to share your experience at our resort and for the constructive feedback. I’m sorry that we did not meet your expectations, and would welcome the opportunity to discuss your stay with you personally. At your convenience, feel...More

    Reviewed 11 February 2015

    Still a nice place but you can tell this Ritz is tired. There are just a lot of little things that degrade the high standards of world-wide Ritz. We had lunch at the pool bar and it was really VERY good, but also expensive. Fish...More

    4  Thank elindoo
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 12 February 2015

    Dear elindoo, Thank you for the feedback from your recent stay at our resort. Providing the finest services and facilities to our guests is our highest mission, and we are committed to continually making updates to our beautiful property. Thank you for your observations, which...More

    Reviewed 10 February 2015

    What can I say, but FANTASTIC! The rooms had just been remodeled and were extremely comfortable and relaxing. Our room overlook the pool and ocean and couldn't have been better. I would highly recommend the Ritz Carlton if you are planning a trip to St....More

    2  Thank Cathy M
    Reviewed 10 February 2015

    I've been lucky enough to stay at a few different Ritz Carlton's but this one is by far my favorite! The property is set up like a horseshoe with 10 or so buildings (each has a name based on a flower and they are in...More

    1  Thank Nicolle J
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 16 February 2015

    Dear Nicolle J, Thank you so much for sharing your fantastic experience at our resort. I’m always especially happy to see when guests enjoyed the personalized service given by our Ladies and Gentlemen. Thank you for your kind words about Luke, which I will definitely...More

    Reviewed 9 February 2015

    We stayed there just for one night, but I have to say service was excellent!! People very friendly and very helpfull. Our room was nice, with a baclony and great batroom with double sink, tub and shower. Would definitelly go back, if it would not...More

    1  Thank forjoes01
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 12 February 2015

    Dear forjoes01, Thank you so much for sharing your great experience at our resort. I'm especially happy to see that you enjoyed our service, and agree that our Ladies and Gentlemen are exceptionally friendly and helpful. Thank you again for sharing, and I hope to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Free Parking
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$422 - US$1,647 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in St. Thomas
    • #3 Top resorts Hotel in St. Thomas
    • #3 On the Beach Hotel in St. Thomas
    • #4 Spa Hotel in St. Thomas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 180
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, TravelUp, Prestigia, Travelocity, Orbitz, Hotels.com, getaroom.com, Cheap Tickets, Cancelon, Hotwire, TripOnline SA, Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton, St. Thomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas
    • Also Known As
    • Ritz-Carlton St. Thomas Hotel St. Thomas ,
    • St. Thomas Ritz-Carlton ,
    • The Ritz-Carlton, St. Thomas U.S. Virgin Islands
    Add Photo Photos
    Traveller (682)
    Pool & Beach (119)
    Room & Suite (98)
    Dining (30)
    Hotel & Grounds (466)
    Bathroom (11)
    Family and Play Areas (4)
    Business Centre & Event Rooms (4)
    Nearby
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    1.13 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Keny1
    8 July 2017|
    Answer Show all 2 answers
    Response from STTRZGM | Property representative |
    Good evening and thank you for your question. While we keep our facilities for the exclusive enjoyment of our resort guests, we do offer day passes based on availability. Guests are also welcome to all of our restaurants for... More
    0
    Votes
    Vanessa H
    5 July 2017|
    Answer Show all 5 answers
    Response from JazzMusic | Reviewed this property |
    Hi Vanessa - There was no sewer stench when we were there. I have a really good sense of smell. However, we weren't focused on that and unfortunately you will be.
    1
    Vote
    tropicalia
    1 July 2017|
    Answer Show all 3 answers
    Response from STTRZGM | Property representative |
    Good afternoon and thank you for your question. There are parts of our beach that are sandy, and parts that are a bit rockier due to the reef in our bay (in the photo, you can see the reef off to the right where the waves... More
    0
    Votes
    Room Tips
    "Eugenia room 647 has views overlooking the property and Bay"
    Read review
    "Request a high floor ocean view room."
    Read review
    "Ask for Kendra!!"
    Read review
    "There's never a bad view, even when you choose Resort View, you can still get a view of the ocean and the..."
    Read review
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