We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Ritz-Carlton, St. Thomas

AMOMAUS$624*
View Deal
Certificate of Excellence
11/05/2017 12/05/2017
1 room 2 adults 0 children
US$872*
US$624*
Great Deal
US$707*
US$707*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
The Ritz-Carlton, St. Thomas
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

983 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 957: English reviews
Start your review of The Ritz-Carlton, St. Thomas
 Click to rate
Las Vegas, NV
Reviewed yesterday NEW

My husband and I just returned from the Ritz St. Thomas. Very beautiful property, everything was green and lush. Room was very nice, huge bathroom and unique shower. We were celebrating our 30th anniversary and there was chocolate cheesecake and wine waiting in our room upon our arrival. One night the lady arrived for turndown service but we were in...

 Report
Helpful?
Thank jkmomnjr
Montclair, NJ
Reviewed 2 days ago NEW

My son and I went here for 5 days for his birthday and loved it. The hotel felt manageable and safe. The staff was excellent, the ocean is crystal clear and so blue. The food was all good and the service was excellent. We would love to go back again.

 Report
Helpful?
Thank aswierk
Birmingham, Alabama
Reviewed 2 days ago NEWvia mobile

We had a wonderful experience here to celebrate our son's birthday. Service has been great and they have been very accommodating. We've enjoyed the beach, snorkeling, and pool while on the grounds. We've also enjoyed our nightly yogurt visit to Zest. Eldon was always engaging and made the visit even more fun. We also travelled to St. John , Norman...

 Report
Helpful?
Thank lesleyhubbertking
Boston, Massachusetts
Reviewed 5 days ago NEW

Spent an afternoon/evening/morning here at tail end of a week in the USVI and BVI. Family vacation. Service was outstanding. Every single person on staff was remarkable in terms of how they clearly were conveying to us that they wanted us to have a wonderful stay. Room was impeccable. We had access to the club level - and it was...

 Report
Helpful?
Thank Belvederian
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Belvederian, Thank you for staying with us, and for sharing your wonderful experience! Thank you especially for your comments about our team of Ladies and Gentlemen. And I agree on our Club Lounge--the food, the service and the lounge itself are all exceptional. Thank you again and we look forward to welcoming you back to beautiful St. Thomas! Sincerely,...

Dallas, Texas
Reviewed 6 days ago NEW

Stayed here with friends for a week a few years ago and it was great...This time, not so much. We booked our reservations over 3 months ago and both requested king rooms. We got ours but our friends for not. They told our friends none were available when they booked however, they kept a screen shot of the confirmation to...

 Report
Helpful?
Thank Evelyn T
STTRZGM, Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Evelyn T, Thank you for your review and for returning to see us at The Ritz-Carlton, St. Thomas. I sincerely want to thank you for your feedback. This is clearly not our standard and I will address it immediately. Please feel free to reach out to me if you would like to discuss further: 340-775-3333. In the meantime, I...

Cranbury, New Jersey
Reviewed 1 week ago NEW

This was my first time in St Thomas and we chose the Ritz because of its reputation. The service was great, one of the best customer service, as expected. Everywhere we went there was somebody from the staff ready to help. They definitely go out of their way to make sure the guests have the best experience possible. The room...

 Report
Helpful?
Thank Mariana B
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Mariana B, Thank you so much for your review, and for your compliments about our team and the service they provide to our guests. I hope you left St. Thomas with wonderful memories of the islands, and we look forward to welcoming you back! Sincerely, Marco Ortlam, General Manager

Boston, MA
Reviewed 1 week ago NEW

We spent a week at the St Thomas Ritz. The rooms are very nice - plenty of space, lots of storage space, even in the bathroom which I appreciate. The beach and pool are very nice and you can easily visit the Residences' beach as well, which is a little bigger. We took a brunch cruise on the Lady Lindsey...

 Report
Helpful?
1Thank JakenSydsmom
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear JakenSydsmom, First of all, thank you for sharing those beautiful photos! From the infinity pool to our resident duck couple, you really captured the resort! It seems like you took advantage of so much that our resort has to offer--a sail on Lady Lynsey (thank you for your feedback on the brunch), the fitness classes and the water sports....

New York City, New York
Reviewed 1 week ago

The Ritz Carlton has a beautiful location and the grounds are exquisite. I love the way they spread out the buildings through the grounds so each feels private and exclusive, but none is more than 5 minutes form the pool and beach. I also liked the pool area which is well-laid out and the pool side restaurant which serves excellent...

 Report
Helpful?
1Thank AmyTRS
Washington, DC
Reviewed 1 week ago via mobile

This isn't an easy post for me to write! I typically love RCs and are usually my hotel of choice for vacations. Sadly this RC was just a bit underwhelming. All the staff was wonderful and the grounds are gorgeous. But the food, beach and other finishes just miss the mark. The beds were very uncomfortable and we never got...

 Report
Helpful?
1Thank BigTripBeacher
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear BigTripBeacher, Thank you for your review, and for being a loyal guest of The Ritz-Carlton. Thank you also for your compliments about our team of Ladies and Gentlemen. I truly believe it is our service is that sets us apart. I'm sorry that you experienced some of the issues you mention here. Even though this wasn't easy for you...

Reviewed 1 week ago

Got an amazing room looking over turqouise waters and nice patio for morning coffee..Loved the staff at the restaurants everyday. We would wake up and do hobie cat first come first serve style which I liked. It was a beautiful property and great view of St Johns..no need to leave property except to sail to other islands. It was the...

 Report
Helpful?
1Thank Jacqueline B

631 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (587)
Viewed
Pool/Beach Area (84)
Viewed
View from Room (57)
Viewed
Room/Suite (26)
Viewed
Hotel & Grounds (81)
Viewed
Dining (17)
Viewed
Bathroom (8)
Viewed
Family/Play Areas (4)
Viewed
1:54
Videos (1)
Viewed
Other (309)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Pool/Beach Area (7)
Viewed
Dining (8)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (1)
Viewed
Other (11)
11/05/2017 12/05/2017
Hotels you might also like...
Travellers also viewed these St. Thomas hotels
1.1 km away
Secret Harbour Beach Resort
8.5 km away
Frenchman's Reef & Morning Star Marriott Beach Resort
3.7 km away
Point Pleasant Resort
Point Pleasant Resort
#1 of 5 in East End
665 reviews
Show Prices
Show Prices
Show Prices
3.5 km away
Sugar Bay Resort & Spa
8.4 km away
Marriott's Frenchman's Cove
Marriott's Frenchman's Cove
#1 of 7 in Charlotte Amalie
1,390 reviews
5.7 km away
Bolongo Bay Beach Resort
Bolongo Bay Beach Resort
#1 of 1 in South Coast
1,188 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of St. Thomas in the Virgin Islands, along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features of our beach resort in St. Thomas include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more   less 

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay | U.S. Virgin Islands, 00802, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range: €421 - €1,319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Orbitz, Hotels.com, TravelUp, getaroom.com, HotelsClick, Priceline, TripOnline SA, Cheap Tickets, Cancelon, Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton, St. Thomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#3 On the Beach Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#4 Spa Hotel in St. Thomas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, St. Thomas staff and other travellers.
151 questions
Ask a question

See all questions (151)

Questions? Get answers from The Ritz-Carlton, St. Thomas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Closer to the main lobby”
aswierk, 26 Apr 2017 | Read review
“We had a resort view room - view was so nice and faced the beach. Not sure you need to splurge on a beach view.”
JakenSydsmom, 21 Apr 2017 | Read review
“Ask for ocean view. Worth the price.”
AmyTRS, 19 Apr 2017 | Read review
“I liked not being in tall tower but lower rooms with better view”
jacquelinebJ8146GQ, 18 Apr 2017 | Read review
“Schedule our check out the night before. They will NOT help. You must do it on your own.”
A69UNmichaelh, 18 Apr 2017 | Read review
5 of 5
AMOMA
US$624* /night
View Deal
Booking.comUS$707
Expedia.comUS$707
TripAdvisorUS$707
View all 16 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates