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Hotel on the Cay

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Traveller (457)
Pool & Beach (100)
Room & Suite (94)
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Overview
  • Excellent27%
  • Very good45%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“private island”(37 reviews)
“ferry ride”(26 reviews)
“toaster oven”(26 reviews)
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)
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Traveller rating
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140
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87
38
22
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All reviewsprivate islandferry ridetoaster ovenmain islandfree for hotel gueststuesday nightshort ferryferry servicest croixwater ferrysmall storebeach barbecuesmall islandchristiansted boardwalkuntil midnightan older hotelsmall kitchenette
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21 - 25 of 500 reviews
Reviewed 19 June 2017

Poor customer service! Especially the negativity by the lady who works inside ferry house. I will not be coming back to that beach at all! If you plan to go to this hotel or beach be prepared to be treated as if you are a...More

2  Thank Tonytbasco
Response from HotelOnTheCay, Guest Relations Manager at Hotel on the CayResponded 21 June 2017

Dear Tonybasco, We would like to thank you for taking the time to write a review about your recent visit to our public beach. We are pleased to offer paid use of loungers and umbrellas as a day visitor. Comments give us important feedback on...More

Reviewed 14 June 2017

Hotel on the Cay was a great hotel overall. It is located about 15-20 minutes from the airport, right off of the Christiansted boardwalk on its own little island. There is a boat that takes you from the boardwalk over to the hotel, which runs...More

4  Thank wheresbrandy
Reviewed 4 June 2017

Our group of 4 couples just back from another 2 week golf trip to St. Croix, and we stayed again at the Hotel On The Cay. It was in even better condition that our previous trips, and the staff was still great too. It is...More

2  Thank Mikeslots
Reviewed 1 June 2017 via mobile

The beach and proximity to the boardwalk is great but this hotel needs a lot of help. I had read the reviews about the 80's furniture but I didn't expect the couch cushions to be ripped so that you could see the stuffing popping out....More

2  Thank Jill09
Response from HotelOnTheCay, Guest Relations Manager at Hotel on the CayResponded 3 June 2017

Dear Jill09, We would like to thank you for taking the time to write a review about your recent stay at Hotel on the Cay. Our guest’s comments give us important feedback on our performance and provide us with great ideas on how to improve...More

Reviewed 1 June 2017 via mobile

It was clean, comfortable, with a beautiful view. Yes, the hotel is a little outdated. While cares! You don't go to an island to stay in a room. Though the view from our room made it hard to leave. The only qualms I had, I...More

2  Thank Kristina S
Response from HotelOnTheCay, Guest Relations Manager at Hotel on the CayResponded 3 June 2017

Dear Kristina S, I am so pleased to know that you had such an enjoyable stay with us here at Hotel on the Cay. We love hearing that our valued staff provided personalized attention making your trip a memorable experience. I greatly appreciate you taking...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Hotel Amenities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$149 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Christiansted
#4 Romantic Hotel in Christiansted
#4 On the Beach Hotel in Christiansted
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$149 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Christiansted
#4 Romantic Hotel in Christiansted
#4 On the Beach Hotel in Christiansted
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (457)
Pool & Beach (100)
Room & Suite (94)
Dining (24)
Amenities (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Tom D
8 April 2018|
AnswerShow all 3 answers
Response from Robert S | Reviewed this property |
I am.not sure. I think 6 6ft deep. We swam in the ocean more than we were on land.
0
Votes
jolly r
17 February 2018|
AnswerShow all 2 answers
Response from Robert S | Reviewed this property |
Yes they do.
0
Votes
Room Tips
"Ask for a room that faces the Christiansted boardwalk"
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"Ask for a west-facing room to enjoy the sunsets from the balcony."
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"We faced east and had a great breeze and shade in the afternoon."
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"Wonderful views from all sides"
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