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Carambola Beach Resort St. Croix

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Estate Davis Bay, 00851-3031 St. Croix
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Carambola Beach Resort St. Croix
Updated 09/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 18 hotels in St. Croix
Location
Cleanliness
Service
Value
Sail into relaxation at our St. Croix, Virgin Islands resort. Carambola Beach Resort is built on an old sugar plantation, boasting an unbeatable beach location. Explore the Carambola Tide Pools and Carambola Golf Club close by. Our villa-style rooms offer all the space you need, including an ample living area. Many of our accommodations also feature inspiring ocean views.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Taxi service
Secured parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Poolside bar
Snorkelling
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Walk-in shower
Safe
Wardrobe / wardrobe
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Spanish
Hotel links
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1362Reviews140Q+A100Room tips
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Joel M wrote a review 8 May
Mineral Wells, Texas5 contributions1 helpful vote
The grounds of the resort are beautiful. The view of the sea is wonderful. However, the property is poorly maintained and dirty. There are light fixtures missing globes public restrooms are filthy. Hard surfaces of room were dirty. Toilet was dirty. Room was dark and very outdated. Bed was broken down and springs could be felt through the mattress cover. Pillows have long lost their life. I am surprised that Marriott wants to keep their name attached to this property. This property should get zero stars. If you come to St Croix, stay in a nice AirBnB and save yourself the trouble of less than acceptable lodging.
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Date of stay: May 2021Trip type: Travelled as a couple
1 Helpful vote
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ViperGirlNY wrote a review Dec 2020
Watertown, New York92 contributions32 helpful votes
+1
Hotel's Favourite
The resort is located very privately and secluded on the north side of the island, in itself that makes is heaven on earth to me! Entrance is gated with a guard on duty 24/7 to restrict entrance to guests and authorized parties (and currently is also doing temperature checks on everyone entering in accordance with Covid regulations). Due to its location a rental car is pretty much a must unless you are planning on just hanging out on the resort's beach or are willing to pay the $30 one way taxi fare to get into Christiansted or Frederiksted. Parking is free in the guest parking lot just across from the lobby and within easy, though slightly downward sloping (or upward on your way back to the car) walk on paved walkways that are easily navigated even with luggage or a stroller. It is set right on a wonderful sandy beach with just enough coral and a couple of tide pool areas to make it equally nice for sunseekers as those that like to snorkel and enjoy some sea life... the beach teams with crabs, the tide pools hold urchins, tiny fish and snails, the water teams with tropical fish such as tangs, damsels, angelfish and even stingrays. There are beach chairs available for use (beach towels available at the front desk) and a volleyball net set up for those that like to be a bit more active. And though all beaches on St. Croix are public this beach certainly at least felt private and probably doesn't get much outside traffic due to it's location. There is a hiking trail that leads from the resort up a steep hill through dense foliage (very pretty) to a rocky beach and a set of gorgeous tide pools to the west of the resort... well worth the hike! The 2-story buildings are spread out over beautiful and well maintained resort grounds, providing an open feel with a sense of privacy not often found. Our room was on the ground floor and the patio just steps off the beach... we kept the patio doors wide open day and night to let in the ocean breeze and the sound of the waves, truly exceptional! Inside it was clean and comfortably furnished including a king bed and a separate sitting area (both of which had a TV though other than watching the Bills play on Sunday we didn't turn either one on). There were 6 units in our building (3 ground level, 3 on 2nd floor) and they were so well insulated that we couldn't hear any other guests at all. Due to Covid restrictions housekeeping was reduced to Mondays and Thursdays but if needed fresh towels and/or supplies were available through the front desk. The pool and spa were sparkling clean and set right off the Beach Bar with a gorgeous view of the beach. There were plenty of lounge chairs as well as tables with chairs and umbrellas set around it to offer guests room to sunbathe or even work from their laptops via free WiFi. The Saman restaurant was unfortunately still closed due to renovation, however, a breakfast buffet was available daily and the Flamboyant Lounge & Beach Grill was open daily from 4-9pm. Though it was not a full up restaurant it offered sit down service with a selection of appetizers as well as pizza and a small selection of entrées. Food was good, staff friendly and accommodating giving off a warm island feel and working hard to keep customers satisfied. There was a full bar with a sufficient selection of beer as well as wine, and the mixed drinks were great (the Cruzan Confusion being my favorite). There are several really good/excellent restaurants within a 15 mile radius though a few were closed due to Covid... two are an absolute must for dinner, AMA at Cane Bay (about 2 miles from Carambola) which is right on the beach with the waves literally crashing at your feet) and Savant on a quiet street in Christiansted away from the hustle and bustle (about 12 miles from resort). Both offer an amazing atmosphere and excellent food (fine cuisine) with full bar and ample wine lists. Other great restaurants we tried were The Beach Cafe at Sandcastle, Louie & Nacho's (both on Dorsch Beach Frederiksted), Leatherback Landing (Cane Bay), and The Mill (Christiansted boardwalk)... food and drink as well as service was good at all of them! In conclusion, we were more than happy having chosen the Carambola Resort as our accommodation for our trip to St. Croix. It fit our bill to the T and exceeded our expectations. Is it for everyone? Certainly not if you expect to be in the middle of the action, crammed into a hotel bunker with rows upon rows of multi-level buildings and entertainment presented to you every moment of the day. But should you be like us and seek a tranquil, intimate retreat to just relax, take in the natural beauty of the island and make your own plans, to explore St. Croix as you wish... all at a very very reasonable price... then it doesn't get any better than this!!!
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Date of stay: December 2020
Value
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15 Helpful votes
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Chris J wrote a review Apr 2021
New Smyrna Beach, Florida16 contributions11 helpful votes
This absolutely gorgeous facility worked well for us because we had a rental car and didn't rely on hotel amenities beyond security and a comfortable upstairs suite. This was our plan and preference - it's how we travel - so we weren't disappointed by lack of amenities. Quite the opposite: Carambola exceeded our expectations. We found the hard-working staff to be friendly and accommodating, and our bed, shower and balcony were excellent. The TV, AC, shower & mini-fridge all worked well though the AC was noisy (bring ear plugs). I don't advise staying here without a rental car to shop for groceries (bottled water, kitchen supplies, food) and to let you enjoy St. Croix restaurants and attractions. (You'll need GPS and online research to find what you want) - We never used the hotel pool, spa or exercise room, so can't comment on those except to say the pool was large and attractive. We didn't purchase meals onsite, either, except for 1 breakfast (buffet) and 1 drink. We did use the beach and our balcony, and enjoyed walking the grounds with their beautiful variety of tropical landscaping and views. Some buildings appear to be in better repair than others, but our own experience was very good. Not sure you could easily sleep late here - the window shades didn't darken the room - but we're early risers so it didn't matter. If you're coming for a 5-star spa and resort pampering, or great onsite dining, or if you plan to skip a car, I doubt you'll be happy. Perhaps Carambola's amenities were better in the past, and maybe they will be again; but right now the resort is working through hurricane damage and Covid. It just is what it is... but know that going in. A little research of other hotels shows what appear to be newer, more upscale resorts but at significantly higher prices and without as wooded and natural a setting as Carambola. That might suit others better. But for us, who like things more low-key, the extra amenities would have been wasted and an upscale facility too shiny and fussy to be relaxing. - It's all in what you want. Other reviews disparage cleanliness so let me address that. The facility and our room seemed clean. With oceanfront rooms you inevitably get a little salt film, like on the outside of windows, but this didn't bother us. We saw no pests. We would come here again. Our room had a fridge, sink, microwave, toaster, hair dryer, safe, and coffee machine but no dishes, napkins, etc. We drove out each morning, made lunch our main meal, and brought home takeout, snacks, plasticware etc. In-room housekeeping is limited by Covid, so we tidied up the suite ourselves. We liked the privacy of being independent, but others might not. We traveled as a couple, and most other guests appeared to be couples. Not many children or teens, if any, which makes sense as I think they might get bored unless they like reading or nature. We wanted a place to unplug and be alone, and this was perfect. We felt close to nature, relaxed, and safe with the Carambola as our home-base for island exploration. Returning to the beach and balcony always made us happy. Great place for a good book, sun, walk/hike, nap, swim and snorkel.
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Date of stay: April 2021
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5 Helpful votes
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occasional_biz_trvlr wrote a review Apr 2021
VA4 contributions3 helpful votes
There are a lot a bad reviews about the Caramola in the recent past since the hurricane/covid, but I think people's expectations are way too high. Yes, this is a marriott, but it is not a 5-star hotel so don't expect that. It is a very nice 3-star hotel, which is exactly what it purports to be. Great place to take a family on a beach/island getaway. Pros: Decent sized rooms (we fit 4) Personal outdoor balcony (very nice in morning/night) Air conditioned Big roomy bathroom and walk in closet Big roomy pool for the number of guests Direct access to secluded beach Great snorkeling location (turtles, urchins, colorful fish, etc.) Beach rinsing station to remove sand Gated road access for guests only, though beach visitors can park outside property and walk to beach Room service staff appears to work very hard to meet demands Bathroom towels enough for four guests (but I had to ask) Very quiet and secluded environment with ocean sounds 24/7 Sidewalks and landscaping seemed acceptably groomed Access road to the rooms limits car traffic, so the entire property is mostly walking Outdoor showers at pool to clean off before entering pool Small, hotel style frig in room for storing water/drinks/small food items Kitchen style sink next to frig Small microwave oven Cons: No door on toilet room (we hung towels using closet hangers) No ventilation in bathrooms Fresh sheets only on M, W, F (but even on those days they don't have enough for all the rooms) Pool towels were very hard to come by (shortage due to lack of actual towels and not from lack of hard working staff) Pool water was not clear nor clean (probably due to people not washing after ocean swimming before getting in pool) Shower door leaked water onto floor creating a puddle during every shower (which required a towel to soak up, and towels are a precious commodity due to shortage) Neutral: Power switch over every morning/evening from power company to solar power? There is a small generator that runs near pool but it is not noisy (little bit of an eye-sore but necessary to keep power steady) Fitness room - did not use Restaurant - did not use though seemed understaffed (the staff that was working did try to meet demand) Hot tub has water but no heat nor bubbles (most hotels do not have working hot tubs during covid) If you're looking to be pampered and served, this is not a 5-star resort! If you're look for a secluded beach/island getaway trip for the family this is a great place for the price! (About $225/night for 2+2 guests including all taxes and fees)
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Date of stay: April 2021
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Room Tip: Probably best to stay away from pool view to avoid generator noise.
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2 Helpful votes
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WeTravel2001 wrote a review Apr 2021
San Francisco, California6 contributions6 helpful votes
The Carambola Resort is more of a motel or campground than a resort. The infrastructure and guest rooms are crumbling due to lack of maintenance. It's so bad that we left 4 days early. his property does not live up to the expectations of a Marriott or Renaissance hotel. It's unfortunate such an amazing location is being left to crumble. If you want to see it at its height checkout the final scenes of from the 1980s moving Trading Places. That seems to be the last time they cleaned it. The staff is apathetic at best, and rude/offensive at their worst. This isn't the 2017 hurricane or covid, the owners and GM just haven't bothered investing in the property in years. The front desk is rarely staffed and when it is the staff just tell you they aren't empowered to do anything and that you should wait for the GM to contact you. We waited 3+ days. No response. "The GM is aware of your concerns and will get in touch eventually". Staff members are frequently found not wearing masks or wearing masks improperly (eg covering only their chin, or only their mouth). During our stay we experienced: multiple power outages, bed bugs, being locked in our room for hours due to a jammed/broken door, a broken air condition unit, and the hotel told us they were out of towels. Pre-Arrival: - sent multiple messages via the Bonvoy app to ask questions about the property. No response. called, no answer. - requested additional towels and some toiletries for the room via the mobile app. these were not delivered on arrival (or any time prior to checkout) Day 1: - We arrive and are told contrary to the website only 1 restaurant will be open and all facilities are closed. Fine. It's covid. Understood. But maybe update your website? - We check in to our room and find we can't leave. The door is jammed. The phone in the room also doesn't work so I can't contact housekeeping or security for help. The front desk phone rings for hours with no answer automate or human. Marriott Customer Service in the US also has trouble reaching folks and finds alternative contacts to get a maintenance worker to let us out. Turns out its a broken latch and loose mortis plate. Maintenance worker doesn't fix it. - We're told the broken phones are expected. "The hurricane got them in 2017". We're given a cell number for the security gate should we get stuck again. - 2 power outages Day #2 - Our air conditioner breaks. It alternates between making a noise so loud others hear it and ask us to turn it off, and blowing hot air. Front desk is unstaffed so we can't get help. We call the security gate and are greeted by a message saying they're unavailable, and that there is no voicemail. - Wandering the property we eventually find a security guard who shrugs his shoulders and tells us these problems are expected. After 30 minutes of insisting he call the manager on duty, he does. Manager shows up hours later at midnight and offers us a new room. - We get to the new room. Find the A/C is working but the bathroom is in disrepair. Even a door was missing. The bed has bugs in it. - Manager offers to find us a new hotel. Never delivers. Ensures the GM will call us next day to address our concerns. Spoiler, he never called. Day #3: - More power outages. - We again ask for the extra towels. After requesting them twice, we're told they "dont have any". - We stop by the front desk and ask to speak with the GM or Manager. We're told to leave and that the GM will call if he feels appropriate. Front desk staff suggest we leave if we're unhappy. - We book an Airbnb, drop off the keys. Listen to the staff laugh at us. We get in our rental car and drive off. No point in ruining whats left of our vacation on a hotel that clearly doesn't care about the guest experience. In short, if you are expecting a cabin at a campground you will be happy. If you are expecting a "resort", keep looking.
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Date of stay: April 2021
Cleanliness
Service
Room Tip: Book at another hotel, there are no good rooms here.
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5 Helpful votes
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PRICE RANGE
US$130 - US$387 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance st. croix carambola beach hotel st. croix, renaissance st. croix carambola beach resort and spa, carambola beach hotel, carambola beach resort
LOCATION
CaribbeanU.S. Virgin IslandsSt. Croix
NUMBER OF ROOMS
150
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Frequently Asked Questions about Carambola Beach Resort St. Croix
Which popular attractions are close to Carambola Beach Resort St. Croix?
Nearby attractions include St. George Village Botanical Garden (5.2 km), Rhythms at Rainbow Beach (6.9 km), and Carambola Tide Pools (1.5 km).
What are some of the property amenities at Carambola Beach Resort St. Croix?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Carambola Beach Resort St. Croix?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Carambola Beach Resort St. Croix?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Carambola Beach Resort St. Croix?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Carambola Beach Resort St. Croix?
Conveniently located restaurants include Polly's at the Pier, La Reine Chicken Shack, and Rhythms at Rainbow Beach.
Are there opportunities to exercise at Carambola Beach Resort St. Croix?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Carambola Beach Resort St. Croix?
Yes, dry cleaning and laundry service are offered to guests.
Does Carambola Beach Resort St. Croix offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Carambola Beach Resort St. Croix?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Carambola Beach Resort St. Croix?
Many travellers enjoy visiting St. George Village Botanical Garden (5.2 km), Estate Mount Washington Plantation (7.1 km), and Hams Bluff Lighthouse (4.2 km).