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The Palms, Turks and Caicos

562 reviews
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Traveller (632)
Room & Suite (216)
Pool & Beach (186)
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Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“plunge bar”(7 reviews)
“grace bay”(60 reviews)
“junior suite”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
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Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (562)Write a Review
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11 - 15 of 529 reviews
Reviewed 2 weeks ago via mobile

Visited The Palms from January 26-February 1, 2018. This is our 3rd time at this hotel, 4th time in Turks and Caicos. We really enjoy this hotel. The staff is so friendly and really make you feel comfortable. The beach guys are great. Joseph is...More

1  Thank Paula S
Response from sabrinamai, Manager at The Palms, Turks and CaicosResponded 2 weeks ago

Dear Paula S, Thank you for your nice review and we are so pleased to hear that you enjoyed your third stay with us. On behalf of Joseph and the entire Palms team, we look forward to welcoming you back for another great stay.

Reviewed 2 weeks ago

My fiancé and I just stayed at the Palms for eight days. The staff and grounds at the Palms were beautiful. Everyone was polite, friendly and helpful from the pool attendants, to the head of food and beverage to the servers (Arlean). The concierge, Michelle...More

2  Thank debkev2018
Response from sabrinamai, Manager at The Palms, Turks and CaicosResponded 2 weeks ago

Dear debkev2018, Thank you so much for your nice review of your stay in paradise! I'm thrilled to read how much you enjoyed your stay and we are looking forward to seeing you again soon!

Reviewed 3 weeks ago

The Palms on Grace Bay is a beautiful resort. There are a few things that perhaps could be freshened up but the beauty far surpasses any small flaws. Additionally, I have never experienced a staff who continually goes above and beyond. From the beach staff...More

2  Thank lcshells2018
Response from sabrinamai, Manager at The Palms, Turks and CaicosResponded 3 weeks ago

Dear lcshells2018, Thank you for your nice review of our beautiful resort and friendly staff. We are thrilled to read that the team exceeded your expectations in terms of service and attention to detail and created a very memorable experience for you. We will happily...More

Reviewed 3 weeks ago

My husband and I had a very nice stay at The Palms. Our room was big, airy and clean. It was a little dated, but that didn't matter to us, as we were just there for the sun and the beach. There were nice little...More

2  Thank Susan G
Response from sabrinamai, Manager at The Palms, Turks and CaicosResponded 3 weeks ago

Dear Susan G, Thank you for your review, glad you and your husband had a very nice stay at The Palms. The location is prime, being directly on the beach and just minutes from town makes it very convenient! I'm glad you took advantage of...More

Reviewed 3 weeks ago

We recently stayed for 6 days (Jan 17-23) and I want to express how impressed we were with the resort and how anxious we look forward to coming back. Although everything is 5-Star and very special at The Palms, I want to especially commend the...More

1  Thank Ali R
Response from sabrinamai, Manager at The Palms, Turks and CaicosResponded 3 weeks ago

Dear Ali R, Thanks for a super review! Our staff love what they do and as a result, we love welcoming guests back year after year! We appreciate it and we are glad you will be returning back, too!

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123456106
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Spa
Free Parking
Hotel Amenities
Room Service
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$500 - US$1,702 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Providenciales
#11 Luxury Hotel in Providenciales
#11 On the Beach Hotel in Providenciales
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$500 - US$1,702 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Providenciales
#11 Luxury Hotel in Providenciales
#11 On the Beach Hotel in Providenciales
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
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Traveller (632)
Room & Suite (216)
Pool & Beach (186)
Dining (93)
Amenities (206)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
disneylove2018
9 February 2018|
AnswerShow all 4 answers
Response from sabrinamai | Property representative |
Breakfast starts at 7AM and ends at 10:30AM
2
Votes
Jackie L
17 January 2018|
Answer
Response from Hurricane1394 | Reviewed this property |
No dress codes even the fanciest and best restaurants you can get away with nice shorts and polo type shirt or casual type stuff for ladies.
1
Vote
livsc2017
We have been going exclusively to Beaches/TCI for the last 6 years. We are now considering other resorts. Its not that Beaches is bad, but they had a big messup with our most recent stay....My wife spent two hours at the registration desk on second day of her most recent trip, with out daughters....straightening out a BEACHES error. The general manager tried to make things right by giving them massage certificates, but we have to at least consider other places. Maybe we have outgrown Beaches, or maybe the drinks ARE really watered down, or maybe we are tired of eating the same foods, etc. I know it will be cheaper, and we can just go to Mango Reef, etc to eat sometime. Does this resort compare to Beaches in terms of amenities? Are there hobie cats? Can we get drinks and food on the beach by signing, etc? Is there a buffet breakfast in the resort, included or otherwise? Are the grounds upgraded or will we be disappointed? Is there adequate security from the locals who tend to bother us over at Beaches, quite often..... We have three adult children who travel with us, sometimes bringing friends.
15 January 2018|
Answer
Response from retired060 | Reviewed this property |
We stay at the Palms. It is not an all-inclusive. They have Refrigerators/stoves/microwaves in the 2 bedroom suites. We stop at the grocery store and stock up. We love the Palms.
0
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12345631
Room Tips
"I'd go for something ocean view on one of the top floors"
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"Beach front best but more expensive"
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"Suites are really nice. Request 4th floor for best views."
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"We have no noise issue what so ever. Very quite room accommodations. Plenty of room for myself and 2..."
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