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West Bay Club

Preferred HotelsUS$315*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$482*
US$315*
Great Deal
US$446*
US$446*
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West Bay Club
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978 Reviews from our TripAdvisor Community

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Showing 962: English reviews
Connecticut
Reviewed 25 February 2015

The moment we arrived, my wife and I were treated to warm towels, complimentary drinks, and great hospitality from the front desk. Wellington was particularly helpful---he took great care to remember our names, make recommendations, arrange pickups and reservations, and even bring bottled water when we needed it. Our room was beautiful and impeccably clean thanks to Rose. The beach...

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Helpful?
1Thank E4779NZrickm
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear Rick, Thank you for leaving us your positive review of the West Bay Club. We are delighted to know that you have had a great stay with us. Our primary goal is to go above & beyond our call of duty to surpass guest expectation. Sorry to have you dreaming about the famous rum punch and jerk chicken wrap,...

London
Reviewed 21 February 2015

The beach is great. The rooms are better than expected and service is on "island time" For these prices you expect the service you get in St. Barths or other. The staff is exceptionally friendly but have not been taught what service is. It takes between 20-30 mins to get a drink at dinner (That is right! I am not...

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Helpful?
2Thank stuart M
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear Stuart, Thank you so much for taking the time to relay your comments regarding your recent visit to West Bay Club. I express my profound regrets for this unfortunate experience; this is certainly not the West Bay Club standard. I am sorry that you felt that way towards our facilities and services. Providing the highest level of hospitality is...

Charlotte, North Carolina
Reviewed 19 February 2015

This was our second trip to West Bay Club. What a dream vacation we had. We were met by the delightful staff at check in and Wellington made us feel like we were the only guests there. Our 2 bedroom was well adequate for our needs. The daily breakfast was good and Rose took great care of us and made...

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Helpful?
2Thank Cindy L
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Hey Cindy! It was a pleasure to welcome you back to the West Bay Club. Our kind hearted people were very delightful to serve you for the second time. Nothing means so much to them like to have guest coming time and time again. Thanks for the recognition of those who made your stay phenomenal. See you soon!!! Andre Barrett

Valley Cottage, New York
Reviewed 13 February 2015

My husband booked this trip and was our first tri to T&C. Our initial greeting by the fron desk staff was friendly but for the remainder of our stay they were less then helpful. Since there is no conceriege and on more than one occassion I felt as if they were feeling bothered anytime we needed assistance or asked questions....

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Helpful?
7Thank Natalie B
Andre B, General Manager at West Bay Club, responded to this review

Dear valued guest, Thank you so much for taking the time to relay your comments regarding your recent visit to West Bay Club. I would like to apologize for the displeasure of your recent stay. I am sorry that you felt that way towards our facilities and services. We apologize that we were unable to offer you a complimentary upgrade...

Nashville, Tennessee
Reviewed 10 February 2015

West Bay Club was a huge disappointment: Upon entering the very plain, small, and uninviting lobby area, it had a very outdated feel. The front desk attendants were friendly, but the service in the dining area and overall service was terrible. The studio was small with outdated furniture, and it had a very unclean stale smell; our one window overlooked...

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Helpful?
10Thank T S
Andre B, General Manager at West Bay Club, responded to this review

Dear valued guest, Thank you so much for taking the time to relay your comments regarding your recent visit to West Bay Club. I would like to apologize for the displeasure of your recent stay. I am sorry that you felt that way towards our facilities and services. Every guest’s experience is important to us as we strive for the...

Lunenburg, Massachusetts
Reviewed 8 February 2015

My wife and I escaped to Turks and Caicos staying at the West Bay Club. The beach and the water was the most beautiful we have ever seen. What made this trip special were the people on the island. They were friendly and helpful. The staff at the WBC was excellent catering to all our needs. We just returned to...

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Helpful?
2Thank NMMMD
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear valued guest, We appreciate you leaving us your thoughtfulness of your recent visit to the West Bay Club. We are delighted to know that you have had an amazing time with us and planning your trip for next year. Thanks for recognizing our staff that made your stay memorable. Sorry you have to go back home to 50 inches...

Annapolis, MD
Reviewed 4 February 2015

My wife and I had a quick winter getaway to T&C and stayed at the West Bay Club (WBC). This is our second time staying at WBC. Facility is excellent, well maintained, great location on Grace Bay and very friendly and helpful staff. T&C is very safe, but WBC has a full time security officer (Winston) that patrols the property...

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Helpful?
4Thank EmptyNest1108
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear valued guest, It was a great pleasure to welcome you back to the West Bay Club. We thank you for leave us your positive feedback of your recent visit. At WBC, we are committed to deliver the highest level of customer service that will surpass every guest expectation giving them a relaxing, enjoyable and memorable experience with a home...

Brooklyn, New York
Reviewed 4 February 2015

Overall, our experience at WBC was really great, but the service really deserves to be called out. From the restaurant staff (Cadet, Rose, etc...) to Wellington (the concierge) to the guys on the beach (William, Charles, Sean, Jeffrey, Wildy & everyone) they really could not have been nicer or more accommodating. We felt as though a good experience for us...

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Helpful?
1Thank Dawn C
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear valued guest, Thank you for leaving us your positive feedback. We are elated that you have had a great time with us. The West Bay Club Resort provides our guest with personalized and expert customer service. The West Bay Club's hotel staff members are professional, gracious and dedicated to bringing you the best in island hospitality. Thank you for...

Chicago, Illinois
Reviewed 1 February 2015

Turks and Caicos has a seemingly endless inventory of expensive rooms in lovely three and four story buildings along the length of Grace Bay beach. The winter rates at West Bay Club (3rd night free) finally tempted us to visit after several years of window shopping. West Bay Club is pretty much as described by previous reviewers, and was a...

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Helpful?
3Thank Chicago999
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear valued guest, Thank you for your thoughtfulness of the West Bay Club on the sun shine island of the Turks & Caicos. We appreciate you leaving us your comment regarding your recent stay. Every guest’s experience is important to us as we strive for the finest in luxury. We are sorry you felt that way concerning our food &...

Port Washington, New York
Reviewed 30 January 2015

My husband and I just returned from a long weekend at the West Bay Club and had a wonderful time. WE went for my 40th birthday celebration and this was our second visit to this hotel. We went last april for 12 days with our children and absolutely loved it. For my birthday and traveling without children, I had originally...

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Helpful?
2Thank Kara B
Andre B, Guest Relations Manager at West Bay Club, responded to this review

Dear Kara, It was a pleasure to welcome you back to the Wet Bay Club. We are happy to know that the service that our employee offer along with the pristine beach and delicious food have impact the life of you and your family in a positive way that keep you coming time and time again. We appreciate you taking...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
West Bay Club blends the warmth and comfort of home with the amenities and service of the finest resorts at our celebrated location on the widest stretch and tranquil west end of Turks & Caicos' award-winning Grace Bay Beach. Our all-oceanfront suites and serene setting combine to create the perfect environment for relaxation. Personalized, handmade experiences are crafted each day by our devoted staff, so guests' visits to our luxury boutique property become cherished, lifelong memories. Suites all include oceanfront terraces, full kitchens, ensuite baths and expansive living space, making West Bay Club's luxurious, comfortable accommodations the ideal backdrop for a Caribbean getaway. ... more   less 

Additional Information about West Bay Club

Address: Lower Bight Rd | Grace Bay, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: €319 - €875 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — West Bay Club 4.5*
Number of rooms: 46
Reservation Options:
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Also Known As:
West Bay Club Hotel Providenciales
West Bay Hotel
West Bay Resort
West Bay Club Turks And Caicos/Providenciales
Hotel Style:
#4 Top resorts Hotel in Providenciales
#6 Spa Hotel in Providenciales
#8 Luxury Hotel in Providenciales
#8 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from West Bay Club staff and other travellers.
63 questions
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McLean, Virginia

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Questions? Get answers from West Bay Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you pay for a ocean view and didn't get that when u arrived make sure talk to a manager of the hotel they will fix that for u”
qtelecom2, 28 May 2017 | Read review
“Get a luxury suite”
jeffpO5668OM, 17 May 2017 | Read review
“We were in 104A and it was extremely quiet and we loved being on the 1st floor for convenience.”
188vanessas, 17 May 2017 | Read review
“overlooking the pool or if the pocket allows....the beach!!”
wldtravlr, 16 May 2017 | Read review
“All rooms were suites and ocean front”
annhab, 7 May 2017 | Read review
5 of 5
Preferred Hotels
US$315* /night
View Deal
TravelocityUS$446
Hotels.comUS$446
HotelQuicklyUS$482
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*Disclaimer
Prices are for 1 room, 2 adults
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