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The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
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2,397 Reviews from our TripAdvisor Community

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Showing 2,340: English reviews
Mooresville, North Carolina
Reviewed yesterday NEW

Excellent hotel and service was fabulous. I would recommend this hotel and island to anyone and will return. One of the nicest Ritz carltons also. The rooms and food are wonderful. I want to try to come back very soon😀

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Thank hollybX2898OK
Reviewed 2 days ago NEW

You check into the most elaborate, finest hotel you may stay in your life here. I have stayed at the Waldorf in NYC and even that cannot compare. The housekeeping/cleanlieness is noticeably perfect, and so is the rest of the service I received. The beach and pools are truly second to none in the world. I truly do not understand...

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Thank Scott S
Atlanta, Georgia
Reviewed 2 days ago NEW

The experience was good, However the pool men were not very game on, Attitude was spotty from staffer to staffer. With that said, It was mostly the service part of the trip No sense of urgency or concern on drinks & food. Got a few no problems Instead of my Pleasure

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1Thank X3165SYrandym
Houston
Reviewed 2 days ago NEW

Sadly, our week stay at the Ritz just ended. Fortunately, the experience will be one I won't soon forget. We arrived the day after Thanksgiving to celebrate my 40th birthday. From the moment of our arrival, each experience - welcome champagne for my birthday, a personalized cake in our oceanfront room and the personalized service - made it obvious this...

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Thank rromano2014
Detroit, Michigan
Reviewed 3 days ago NEW

During my week long stay at the property I signed up for several snorkelling excursions with different companies. After stumbling upon the Ambassadors program while walking the property, I signed up for a private snorkelling trip with the request to see some green sea turtles. My naturalist Kate and Carol delivered! Carol took amazing underwater photos of myself with the...

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Thank katiemaibach
Traverse City, Michigan
Reviewed 4 days ago NEWvia mobile

I would like to recognize Nancy Chen for her outstanding service. On short notice, Nancy helped me celebrate my wife's 40th Birthday and made her feel very special. From the moment we arrived on site to the evening turndown, Nancy was there at every step. Thank you Nancy and staff for giving my wife her "Best Birthday ever"

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Thank Bossblacky
Atlanta, Georgia, United States
Reviewed 6 days ago NEWvia mobile

Last year I would've given them five stars but this year our Thanksgiving trip was quite disappointing. I had requested feather free room, green cleaning materials, and gluten-free preference. Our room was not feather free upon arrival. I figured out on the fourth day that they were not using green cleaning materials when I found the maid with a Clorox...

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1Thank E R
Kapil S, Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear E R, Thank you for sharing your feedback with the TripAdvisor community! I was saddened to learn that your overall experience during your Thanksgiving trip did not meet your expectations. I would welcome the opportunity to personally discuss this with you. Please contact me at 345-815-6001. I am looking forward to speaking with you. Sincerely, Kapil Sharma Hotel Manager

Philadelphia, Pennsylvania
Reviewed 1 week ago

Personal service and attention to detail was excellent. We had a great experience at the Ritz in Grand cayman, the pool and beach service were incredible. The personal service made the vacation unforgettable.

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Thank Shawn91
Colleyville, Texas
Reviewed 1 week ago

We stayed at the Ritz in Grand Cayman in Oct 2016. We had an oceanfront room and a spectacular view! The level of service from the staff was incredible. I've never been treated so well in any other resort I've been to. The superior concierge service from Collin, the gracious service from Trisha and the welcoming service from Raquel made...

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1Thank Jenny R
New York
Reviewed 1 week ago via mobile

What a breath of fresh air this hotel is. My king suite had it all. It was spacious, beautiful decor, and a jacuzzi tub that can accommodate four. The balcony over looking the beach made my day. The staff was super friendly and assisted with all my needs. This is definitely a wonderful experience I had at the Ritz Carlton....

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1Thank danity50

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: €498 - €2,067 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands - Seven Mile Beach
Hotel Style:
#1 Romantic Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#2 Top resorts Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
84 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront was fabulous. Standard rooms are lagoon side but closest to kids waterpark”
 of 5 bubbles rromano2014, 3 Dec 2016 | Read review
“Ocean front and rooms are desirable. If staying on resort side the 4th or 5th floor is the quietest.”
 of 5 bubbles katiemaibach, 2 Dec 2016 | Read review
“Make sure you request Oceanfront rooms. Otherwise it's a long walk from the lagoon side to the beach.”
 of 5 bubbles 291jennyr, 27 Nov 2016 | Read review
“Ocean View is a Must. Standard rooms look over kids pool and golf course.”
 of 5 bubbles 412bubbas, 16 Nov 2016 | Read review
“Oceanfront rooms are by far the best. Avoid resort view if you don't want to have a long walk to the beach everyday.”
 of 5 bubbles Traveler40St.Louis, 3 Nov 2016 | Read review
5 of 5
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