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The Westin Grand Cayman Seven Mile Beach Resort & Spa

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The Westin Grand Cayman Seven Mile Beach Resort & Spa
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1,799 Reviews from our TripAdvisor Community

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Showing 1,765: English reviews
Laval, Canada
Reviewed yesterday NEW

We stayed there on a day pass last year. We had access to a room. The room was musty. But the rest was perfect. The beach was gorgeous, the pool was very nice. Most importantly, the welcome we got from the staff was incredible. Service was on point. We are grateful for the kindness and the broad smileys.

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Helpful?
Thank Sbernmd7000
Oklahoma
Reviewed 2 days ago NEW

Visited this resort in May prior to renovations. Continental breakfast and upgrade to SPG Preferred Guest room on top floor(although view was blocked by palm trees) offered for Platinum member. Much of the resort did seem dated, but it was very clean and service was good. The USD is weak in Grand Cayman and food/drinks are not cheap! If looking...

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Helpful?
Thank Kokomo1037
Ohio
Reviewed 1 week ago

We arrived on Nov. 30th and while we knew about the construction when we booked, it was supposed to be completed by Oct.15th. We later read that it was moved to Dec. 15th but decided to chance it because I have had great experiences at Westin properties. With the amount of scaffolding I'd guess it's more like January 15th. I...

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Helpful?
7Thank RJX
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Thank you so much for your patience and understanding during our improvements. Your kindness towards our hardworking staff is greatly appreciated, and they will be happy to hear their efforts are acknowledged. We are glad to hear you are spending time outdoors experiencing the beautiful Seven Mile Beach. We hope you enjoy the rest of your time and plan to...

Rehoboth Beach, DE
Reviewed 1 week ago

Arriving at the hotel we were surprised that the check in lobby was a tent in the parking lot - albeit a nice tent. Our reservation was for a Deluxe Oceanfront Room and we were escorted to a room overlooking a massive pit surrounded by chain link fence with heavy equipment busy at work. Later in the day we observed...

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Helpful?
1Thank Memere2011
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Our renovations will provide guests with improved features once complete mid-December, however, we regret that because of these upgrades you were inconvenienced, and for that, we sincerely apologize. We are confident that we can provide you with a better experience and hope you’ll allow us another chance to welcome you again once our enhancements are complete.

Bridgeville, Delaware
Reviewed 1 week ago via mobile

I admit we knew beforehand they were under construction. But we're under the impression was limited to common areas We were upgraded (SPG member) to and ocean front room . Only difference was wood floors and a view from regular room. The drawers in bureau would not stay closed. Workman directly under our room all day. Several days. Very loud....

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Helpful?
1Thank rosierose03
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

It's disappointing to learn that your experience did not live up to your expectations and we sincerely apologize for any inconvenience that you may have endured during your stay. Our renovation will be completed mid-December, and we do hope you'll give us another opportunity to provide you with a more satisfying stay.

Boston, Massachusetts
Reviewed 1 week ago via mobile

We had lunch at the Westin pool bar since were on the nearby Government beach for the day. Food was delicious, service fast. The coconut shrimp was to die for! We were originally booked to stay at the Westin but when I found out that they were under construction I cancelled and booked another hotel. Don't think I could listen...

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Helpful?
1Thank pinkie44
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We are delighted to learn you enjoyed a delicious lunch with us. Thank you for sharing your feedback from your dining experience, we hope to see you again soon!

Chicago, Illinois
Reviewed 1 week ago

As other reviewers mentioned, westin is under construction. Loud banging noises noted from around 7 am until after 8 pm. Loudest near center of hotel where the lobby is being renovated. The first couple days had strong paint smells near lobby area. Balcony covered with dust and unusable with noise below. Lost cold water twice for short time (toilet unable...

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Helpful?
1Thank Cookie8186
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

While we were pleased to read you enjoyed our beautiful stretch of Seven Mile Beach, we regret any inconvenience you endured due to our improvements. As we near completion, our team is working hard to minimize the impact our renovations may have on our guests, and we appreciate you highlighting their friendly service. Thank you, we hope you'll give us...

Piscataway, New Jersey
Reviewed 1 week ago via mobile

in the heart of it all, however cayman island is way expensive! We area family of 4 and every night we went out for dinner was over $200 at any resturants. I will never return. This island is way to much money $$$$$ stay away

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Helpful?
Thank Mike G
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We enjoyed welcoming your family to the Westin Grand Cayman Seven Mile Beach Resort & Spa, and we're pleased to hear you enjoyed being on our stretch of beautiful Seven Mile Beach. Thank you for the feedback, and we hope you'll consider one of our special offers on our website for extra savings to visit us again.

Greensboro, North Carolina
Reviewed 2 weeks ago

Went for a meeting and was told that there would be some "minor renovations" on the lobby. I was shocked when we arrived to the lobby tent but everyone was very nice, friendly and accommodating. The construction is more than we expected. It was very loud. We were given drink tickets immediately and we went to our room. The poor...

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Helpful?
2Thank Rondella1
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Your understanding and acknowledgment of our staff is greatly appreciated. We understand the impact renovations can have on guests so our team works diligently to minimize any inconveniences. We hope you will visit again so you can spend equal time at the pool that you do on the beautiful beach! Thank you for your review and kind understanding.

Reviewed 2 weeks ago

I get a vacation once every couple of years, and when I get it, I really need quiet enjoyment. This property was a five star fail, but for the wonderful people and great location. When we booked, we were told that there was "some construction" near the pool. That truth stretched into a bold lie ... about 30% of the...

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Helpful?
3Thank Barry D
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We deeply regret that your experience missed the mark on ensuring your complete satisfaction. We would like to take this opportunity to apologize for any inconvenience and frustrations you felt. It is never our intent to mislead our guests in any way, and we are sorry you’ve left us with this perception. We could only hope that one day you'll...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Grand Cayman fronting the famous beach, guests at the Westin Grand Cayman Seven Mile Beach Resort & Spa can enjoy scuba diving, shopping, or just relaxing on their getaway. ... more   less 

Additional Information about The Westin Grand Cayman Seven Mile Beach Resort & Spa

Address: PO Box 30620, Seven Mile Beach, Grand Cayman (Formerly Westin Casuarina)
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: €317 - €1,084 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Grand Cayman Seven Mile Beach Resort & Spa 4*
Number of rooms: 343
Reservation Options:
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Also Known As:
The Westin Casuarina Resort And Spa, Grand Cayman
The Westin Casuarina Resort & Spa, Grand Cayman Hotel Seven Mile Beach
Westin Casuarina Resort Grand Cayman
Westin Seven Mile Beach
Seven Mile Beach Westin
Westin Grand Cayman
The Westin Grand Cayman Seven Mile Beach Resort & Spa Cayman Islands
Hotel Style:
#3 Top resorts Hotel in Seven Mile Beach
#3 Spa Hotel in Seven Mile Beach
#4 Luxury Hotel in Seven Mile Beach
#4 On the Beach Hotel in Seven Mile Beach
#4 Business Hotel in Seven Mile Beach
#6 Family Hotel in Seven Mile Beach
#6 Romantic Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Cayman Seven Mile Beach Resort & Spa staff and other travellers.
76 questions
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Questions? Get answers from The Westin Grand Cayman Seven Mile Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor on corners of building. Centrally located room had views blocked by palm trees.”
 of 5 bubbles Kokomo1037, 5 Dec 2016 | Read review
“Go elsewhere.”
 of 5 bubbles Memere2011, 29 Nov 2016 | Read review
“Wait until construction finished before visiting”
 of 5 bubbles Cookie8186, 27 Nov 2016 | Read review
“No good rooms as long as construction goes on. The quiet rooms don't have ocean view, and they're the furthest from the working elevator.”
 of 5 bubbles barryd994, 20 Nov 2016 | Read review
“Try the Mariott”
 of 5 bubbles cps3kds, 17 Nov 2016 | Read review
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