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Sonesta Great Bay Beach Resort, Casino & Spa

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Sonesta Great Bay Beach Resort, Casino & Spa
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3,932 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Great Bay Beach Resort, Casino & Spa
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Showing 3,428: English reviews
Denver, Colorado
Reviewed 9 November 2015

We traveled down here from the States for a wedding. Truthfully, I would have rather stayed in a Hampton Inn than this resort. The rooms were musty and stale smelling. There was nothing cozy or comfortable about them at all. Bedroom tile flooring (I assume to make vacuuming sand easier) was hard and cold. The windows were constantly fogged from...

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Helpful?
1Thank fleurfairy
LiveMaho, Guest Relations Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Guest, We are very pleased you chose to stay at our all-inclusive beach resort in St. Maarten. We enjoy hearing all about your stay and we certainly do appreciate this personalized feedback. Sunny regards from SXM, Martha Guest Engagement Coordinator

Gilford, Ontario
Reviewed 9 November 2015

On first glance of this resort you'd think she was 'tired' but then you realize she just has experience. The place is clean, food is good and the staff is helpful. My husband hurt himself and the staff went out of the way to make it better for him and seemed sincere in concern as well. Great location close to...

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Helpful?
2Thank Heather W
LiveMaho, Guest Relations Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Guest, We are very pleased you chose to stay at our all-inclusive beach resort in St. Maarten. We enjoy hearing all about your stay and we certainly do appreciate this personalized feedback. Sunny regards from SXM, Martha Guest Engagement Coordinator

Succasunna, New Jersey
Reviewed 8 November 2015

I'm sure this resort was terrific.....in 1970. Our bathroom ceiling leaked and dripped from a light fixture onto our vanity. Very limited selection for dining. The food was actually pretty good, however, the wait staff was so bad, I almost thought we were on an episode of Candid Camera. The bartenders seemed totally oblivious to guests as we waited for...

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Helpful?
4Thank Jon M
Karl B, General Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Hello Jon M, Thank you for taking the time out to share your review. On behalf of the management here at Sonesta Great Bay Beach Resort Casino & Spa we sincerely apologize for not meeting your expectations based on your described experience. Delighting our guests is a goal we take seriously. We will carefully review the feedback given as a...

Cambridge, Ontario
Reviewed 7 November 2015

My wife and I stayed at the Great Bay..22nd October until November 5th..This was our 7th visit to this Wonderful Resort,The People at this Resort are Amazing,,The restaurant staff Anthony always shook our hands and spoke to us in a Polite manner,also Jonathan,Kadisha,and the Hostess Janean what a Lovely girl terrific smile..The Food was very good,something different everyday..Now on to...

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Helpful?
2Thank Canada096
Karl B, General Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Hello Canada096, Thank you for taking the time out to write a review. We are happy you enjoyed your 7th vacation stay with us. It is great news to hear that our friendly, professional and amazing employees were able to blow you away with such great service. We appreciate your feedback and thank you for sharing your experience with us....

Elmvale, Canada
Reviewed 7 November 2015

I just got home from spending a week at Sonesta Great Bay with 10 ladies from Wasaga Beach, Ontario. I have never been to a resort where is was so easy to communicate with all the staff. They spoke English! This helped a great deal in answering all our questions and learning more of the history of St. Maarten. The...

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Helpful?
2Thank Greer H
Karl B, General Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Hello Greer H, Thank you for taking the time out to write a review. Our team at Sonesta Great Bay Beach Resort Casino & Spa is extremely happy to hear that you had a great experience with us. We will share your kind mentions with our fantastic employees. We do hope that you and your husband will return for the...

Reviewed 6 November 2015 via mobile

My husband and I stayed here on our honeymoon. We had an amazing time! The staff was very friendly, courteous and helpful. Please keep in mind that it all-inclusive minus tips. We noticed that we were 2 of the very few people who were tipping the staff. They were friendly to everyone and deserved to be tipped for their help....

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Helpful?
3Thank Kim E
Karl B, General Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Hello Kim E, Thank you for this wonderful review. It is such a great pleasure to hear that our friendly staff and great atmosphere were to your liking. We are glad you and your husband were able to relax and enjoy your honeymoon with us. We will share your kind mention with our employees. Our team here at Sonesta Great...

Reviewed 5 November 2015

My room was not the best but very clean. They have to resolve problems with the smelly A/C. Location is great for visiting Philipsburg. Loved the infinite pool and could swim even at night in the gorgeous blue lighting.

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Helpful?
1Thank Christiane B
Karl B, General Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Hello Christiane B, Thank you for taking the time out to share your review with us. We are happy you enjoyed your stay with us and received everything you need. Thank you for bringing your room observation to our attention and we already implemented a action plan to resolve them. We hope you visit again soon. kind regards, Team Sonesta...

Toronto, Canada
Reviewed 5 November 2015

This resort is fantastic. The staff were amazing and so welcoming - they always made sure that you had what you needed and if you needed anything, they were always there to help. The food was fantastic as well - no complaints. The pool area was nice but if you want to get a chair by the pool, you need...

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Helpful?
5Thank Stephanie S
LiveMaho, Guest Relations Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Guest, We are very pleased you chose to stay at our all-inclusive beach resort in St. Maarten. We enjoy hearing all about your stay and we certainly do appreciate this personalized feedback. Sunny regards from SXM, Martha Guest Engagement Coordinator

Oshawa, Canada
Reviewed 4 November 2015

The rooms are very nice and clean. This hotel is only 15 minutes away from shopping! Food was buffet or a la carte, your choice. Every night was a different theme for the buffet. The person who kept all the activities interesting and fun was "RUBY"!! omg! he is a blast!

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Helpful?
3Thank Cathy R
LiveMaho, Public Relations Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Guest, We are very pleased you chose to stay at our all-inclusive beach resort in St. Maarten. We enjoy hearing all about your stay and we certainly do appreciate this personalized feedback. Sunny regards from SXM, Martha Guest Engagement Coordinator

Toronto, Canada
Reviewed 4 November 2015

This is a beautiful resort - food was amazing - staff are fantastic. We had a great time - the entertainment staff were awesome. Love doing AquaFit in the mornings. Special shout out to Janean, Jonathan P & Francette at the main buffet. Loved the Infinity Pool there's nothing negative I can say about this resort. The Caesar Salads were...

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Helpful?
3Thank Jackie G
LiveMaho, Guest Relations Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Guest, We are very pleased you chose to stay at our all-inclusive beach resort in St. Maarten. We enjoy hearing all about your stay and we certainly do appreciate this personalized feedback. Sunny regards from SXM, Martha Guest Engagement Coordinator

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Sonesta Great Bay Beach Resort, Casino & Spa is a serene Caribbean haven - and St. Maarten’s premier, limitless all-inclusive, adults-only resort. Delivering a new level of sophistication and style, the elegant destination hotel is situated on a mile-long white-sand beach, overlooking Great Bay and the sparkling sea. With endless amenities and personalized service, the resort invites guests to unwind at three swimming pools, four restaurants, four bars, a spa and the Golden Casino for the ultimate vacation experience complimented by stellar service. ... more   less 

Additional Information about Sonesta Great Bay Beach Resort, Casino & Spa

Address: 19 Little Bay Road, Philipsburg, St. Maarten-St. Martin
Region: Caribbean > St. Maarten-St. Martin > Sint Maarten > Philipsburg
Price Range: €260 - €534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Great Bay Beach Resort, Casino & Spa 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Sonesta Great Bay Beach Hotel Philipsburg
Sonesta Great Bay Beach Resort And Casino
St Martin Great Bay Hotel
Sonesta Philipsburg
Great Bay Beach Hotel
Philipsburg Sonesta
St Maarten Great Bay Hotel
Hotel Sonesta Great Bay Beach
Sonesta Great Bay Beach Resort, Casino & Spa St. Maarten-St. Martin/Philipsburg
Hotel Style:
#2 Romantic Hotel in Philipsburg
#3 Family Hotel in Philipsburg
#3 On the Beach Hotel in Philipsburg
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Great Bay Beach Resort, Casino & Spa staff and other travellers.
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Questions? Get answers from Sonesta Great Bay Beach Resort, Casino & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the bay view room. It's worth the extra bucks.”
 of 5 bubbles E467RLbobs, 22 Mar 2017 | Read review
“Ocean view is the only way to go”
 of 5 bubbles jimdQ5263QY, 22 Mar 2017 | Read review
“Oceanview rooms are well worth the small upgrade charge. Our first-floor room had a cabana directly outside it.”
 of 5 bubbles gkq, 21 Mar 2017 | Read review
“Lower levels are musty. I think they need dehumidifiers.”
 of 5 bubbles , 21 Mar 2017 | Read review
“Choose at least the 2nd level rooms. Garden view is literally some plants and the street view but you have a small balcony.”
 of 5 bubbles LottieLibrarian, 20 Mar 2017 | Read review
5 of 5