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Boucan by Hotel Chocolat

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430 Reviews from our TripAdvisor Community

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Showing 422: English reviews
London, United Kingdom
Reviewed 10 January 2016

A lovely hotel with very friendly staff however the lack of an enclosed room meant bugs and creepy crawlies came into the room overnight and during the day and we had to regularly scoot geckos out. This meant it was very humid and we struggled to sleep. If the 'at one with nature' is your scenes it's definitely for you....

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Helpful?
2Thank Georgina W
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for describing our food as "out of this world" and the dreamy open air showers, the design of the hotel rooms which can be open allows the trailing breeze from the mountain to roll through. We are very close to nature being positioned within a working cocoa planation.

Denia, Spain
Reviewed 9 January 2016

Visited 02/01/2016.. We were the first of the new Year, After a torturous 1 1/2 hour coach journey, we finally arrived for a day at the Hotel Chocolat, where we were met by our super guide Merle, who was Knowledgable,funny and a super person. Merle took us to the plantaion where she explained how the Cocoa plants grow, etc, here...

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Helpful?
1Thank Bill T
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

What a great way to start the New Year, and the fish and chips Boucan style is a top seller you made a great choice. will pass on the feedback to our cocoa guide Merle.

Chelsea, Michigan
Reviewed 8 January 2016 via mobile

We stayed here two nights after staying in Saint Lucia for ten days. Soufriere is definitely my favorite area on the island. The hotel was wonderful with the best showers, infinity pool, complimentary breakfast, shuttles to Sugar Beach and it is within walking distance to the Sulfer Springs. We also did the Big Nature trail on the Boucan property and...

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Helpful?
Thank Halley S
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for your ideas,we are updating the book of knowledge regarding the Ipods, and great idea to upload to our website, it would answer a lot of questions guest enquire about before traveling to the island.

London, United Kingdom
Reviewed 7 January 2016

We stayed at Boucan for 7 nights at the start of November and it was incredible. The setting and location cannot be betrayed by photographs, it was spectacular. We were in a Luxe Lodge which meant we woke up every day to a view of the Piton – a great way to start the day. The bedroom and bathroom were...

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Helpful?
Thank Lucy_CJ316VN
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Kudos on the Piton hike, and thank you for pickup up on our small touches & your lovely review, we look forward to welcoming you back some day soon

Sitges, Spain
Reviewed 3 January 2016

For some reason we expected the Boucan Restaurant to be quite 'posh' (smart). But (this lunchtime) it wasn't ... it actually felt rather like a canteen. Maybe it was the clientele ... most of whom were in super-casuals (beach-shorts and swimsuit coverups) ... We needn't have made an effort to change & smarten-up after our morning ride; we could have...

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Helpful?
1Thank lifes_an_illusion
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Happy you enjoyed the experience with us. We welcome guest from all over the island and indeed our guest coming from the north, mostly come via boat/sea so understandably dressed for this occasion.

Rotherham, United Kingdom
Reviewed 31 December 2015

Whilst on a 2 week stay in St Lucia, we booked an overnight stay at the Boucan and it was worth every penny. The rooms are individually built in wood. The have an open air shower which is a great experience. The rooms themselves have a seating area where the floorboards have small gaps between them so you can see...

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Helpful?
1Thank leetraveller1507
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for such a lovely review - one night is all it takes to relax and unwind

Kingston upon Thames, United Kingdom
Reviewed 17 December 2015

We decided to visit this hotel as we belong to Hotel Chocolat's chocolate club. As my husband's birthday is in December, this seemed a good oppurtunity to visit the hotel. The hotel is situated in beautiful grounds in the heart of the cocoa plantation. The views are magnificent from the restaurant and lodges, with the awe inspiring Pitons dominating the...

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2Thank Elizabeth B
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for your review and happy that we celebrate your husband's birthday with us.

Kent, United Kingdom
Reviewed 15 December 2015

Just returned from 7 night stay at Boucan Hotel Chocolat. Set in acres of land in lush surroundings where they grow cocoa pods and produce their own chocolate. This was a competition win which included economy flights, all food, accommodation but we had to pay for all drinks including soft drink but water was free. There are 14 rooms -...

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1Thank Kiddo S
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Congratulation on the win, and thank you for the review.

Oxford
Reviewed 14 December 2015

We stayed here for a week in December 2015 and had a wonderful time. This is my review of the hotel - I will leave a separate review for the restaurant. We arrived and were surprised and delighted to have been upgraded to a Luxe Lodge free of charge. Our room was simply amazing - we loved the view of...

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1Thank garethellis36
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thanks so much for mentioning in your review about all the details here at Bocuan, We always feel so great when they are remarked upon. We have updated our information about the beach. Would love to welcome you back someday soon.

Calgary, Canada
Reviewed 10 December 2015

This hotel saved our trip. We had stayed at Sandls La To. And long story short it was not worth the money. When we got to the last half of the trip The Boucan fixed the first half. In a word amazing. Wish we could have stayed the whole trip here. The rooms are amazing, my only advice leave a...

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Helpful?
Thank JesslorB
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Happy that we saved the day, please do come back for another visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Food & drink at the hotel
Boucan Restaurant & Bar by Hotel Chocolat
Boucan Restaurant & Bar by Hotel Chocolat
Cuisines: Caribbean, European, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 

Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: €343 - €724 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere
Hotel Style:
#3 On the Beach Hotel in Soufriere
#4 Luxury Hotel in Soufriere
#5 Family Hotel in Soufriere
#6 Romantic Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Boucan by Hotel Chocolat staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Luxe Lodges are bigger”
 of 5 bubbles villarospo, 8 Jan 2017 | Read review
“The luxury loges are very spacious plus large balconies, modern big bathroom and a fabulous enclosed outdoor shower. Magnificent view.”
 of 5 bubbles glendar792, 4 Jan 2017 | Read review
“Luxe lodge 7 has WiFi”
 of 5 bubbles Cheekygirl, 6 Dec 2016 | Read review
“Luxe lodges are best!”
 of 5 bubbles Lizanddaughter, 1 Dec 2016 | Read review
“Go on... pay more for the luxe (open air, fantastic views, large balcony with loungers...)”
 of 5 bubbles Alexvalais, 29 Nov 2016 | Read review
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