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Boucan by Hotel Chocolat

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418 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Reviewed 3 December 2015

1 degree from perfection is what I can summarize this property as. The only reason it is not perfect for me is because I wish the pool was heated. They have thought out every detail to make you feel entirely pampered. Welcome drinks, cell phone during your stay, amenities including a bottle of rosé, chocolates, cookies, ear plugs, etc. Breakfast...

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Helpful?
1Thank 1CarmenSanDiego
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Deeply appreciate that you noticed the things that make us different during your stay and we look forward welcoming you back soon.

Holbrook, New York
Reviewed 3 December 2015

This is such a cute and surprisingly reasonably priced hotel for the area, especially one with less than 15 rooms and great views of the Pitons. We loved the concept of the cocoa-themed, plantation style hotel. Both the design and the menu delivered nicely on the theme. The entire grounds are very picturesque. Our lodge was very stylish and spacious....

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Thank sneakyright
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Glad you enjoyed your stay with us and will certainly pick up on the maintenance issues that was mentioned – Thanks

Edinburgh, United Kingdom
Reviewed 2 December 2015

The setting was wonderful and the restaurant was beautiful, with the food served in style. The appetizers were lovely, but the main course was not very good, and the chicken was extremely undercooked, to the point of being inedible. The desserts were pleasant, but not special. It was not as expensive as we had feared, but overall the experience was...

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Thank Voil
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thank you for picking up on the ambient of the restaurant and the food served in style.

Reviewed 2 December 2015

Hotel Chocolat in Souffriere, St Lucia is the most peaceful and gorgeous hotel I have ever stayed in. It has a very modern feel to it but has maintained some of the traditional architecture in their superior lodges or "boucan" as they are called there. We were upgraded to a luxe lodge by chance. Our lodge was number 14, at...

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Thank Alexa C
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Really lovely review – more than happy to post unpacked items that mistaken get left behind. Blown away with the title of the review – we look forward to welcoming you back someday soon.

New Jersey
Reviewed 13 November 2015

Hotel Chocolate has a different feel than many larger, resort style hotels. Getting your own lodge in a very beautiful "photo friendly" plantation does have its perks. Loved: Relatively short ride from airport. Look and feel of grounds/hip, modern vibe. Beautiful pictures:) Open air dining and pool with a stunning view Generous breakfast. Reasonable house wine at dinner Cute extras,...

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3Thank Maria J
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Great review for future traveler’s thank you for pickup up on the fact we don’t force the service charge on our guests, you should always get great service at Boucan

Reviewed 10 November 2015

Just returned from 10 night stay to celebrate our 25th wedding anniversary. We had booked a Lodge but when we arrived we had been upgraded to a Luxe Lodge - thank you very much - it was a lovely room with great views of the pitons. Beautiful and peaceful place to stay. Pool area is relaxing with great view towards...

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Thank Mitzi B
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thank you for your lovely detailed review.

Chicago, Illinois
Reviewed 30 October 2015 via mobile

This is a great place to stay IF YOU READ BELOW My husband and I spent 3 nights during our babymoon here. This is a beautiful but somewhat minimalistic hotel. The main thing you need to know is that there is no air conditioning. Standard rooms are pretty but they are just that. Our room had no view and because...

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1Thank yaninabeccaria
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thank you for your review, and good luck on your new arrival !

London, United Kingdom
Reviewed 29 October 2015

Beautiful and peaceful with great variety of things to do, the highlight of which was the highly skilled talk/tour given by Merle. Merle's knowledge of the island and in particular the growing of cocoa and production of chocolate is unlikely to be matched any time soon. The manger Judy was also very kind and thoughtful. In all we had a...

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1Thank Mark W
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Thank you for the praise of Merle will certainly pass on the review.

Alexandria, Virginia
Reviewed 23 October 2015 via mobile

Just returned yesterday from Hotel Chocolat. We had a wonderful experience, staying five nights in a standard lodge. We stayed from October 19 to the 22nd, and were lucky to have perfect weather. It only rained on our last day there and was brief. We have stayed at two other resorts in St. Lucia - St. James at the north...

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Thank Anna C
Judy B, Head of Guest at Boucan by Hotel Chocolat, responded to this review

Thank you for such glowing review, and noted the other improvements, our room toiletries are from our branded Cocoa Juvenate range, using quality natural ingredients such as cacao butter, honey , cane sugar, grape seed and argan oil.

Reviewed 21 October 2015 via mobile

My wife and I had the distinct pleasure of visiting Rabot Estate and being guided by our outstanding tour guide Merle. As part of the Tree to Bar Experience, you learn all you could imagine knowing about the entire lifespan of cocoa from seed to chocolate. You also have the opportunity to graft your own cocoa tree and build your...

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Thank harper1717
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review

Appreciate your lovely comments and the praise to Merle and the team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
Food & drink at the hotel
Boucan Restaurant & Bar by Hotel Chocolat
Boucan Restaurant & Bar by Hotel Chocolat
Cuisines: Caribbean, European, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 

Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: €347 - €867 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere
Hotel Style:
#3 On the Beach Hotel in Soufriere
#4 Luxury Hotel in Soufriere
#5 Family Hotel in Soufriere
#6 Romantic Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Boucan by Hotel Chocolat staff and other travellers.
28 questions
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Saint Lucy Parish, Barbados
over a year ago
Chicago
Nashville, Tennessee
over a year ago

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Questions? Get answers from Boucan by Hotel Chocolat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxe lodge 7 has WiFi”
 of 5 bubbles Cheekygirl, 6 Dec 2016 | Read review
“Luxe lodges are best!”
 of 5 bubbles Lizanddaughter, 1 Dec 2016 | Read review
“Go on... pay more for the luxe (open air, fantastic views, large balcony with loungers...)”
 of 5 bubbles Alexvalais, 29 Nov 2016 | Read review
“Luxe lodges give the best views of the Pitons”
 of 5 bubbles sim0ndawn, 23 Sep 2016 | Read review
“Luxe lodges are outstanding but we used a lodge to change before returning to the airport and this too was fabulous.”
  • amazing shower
  • View from luxe lodge
 of 5 bubbles Janzell, 13 Sep 2016 | Read review
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