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Boucan by Hotel Chocolat

Expedia.comUS$509*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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469 Reviews from our TripAdvisor Community

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Showing 459: English reviews
San Francisco, California
Reviewed 12 April 2016

As you drive up the western coast of St. Lucia from Hewanorra airport to Hotel Chocolat, it is easy to see how the island became the ‘Helen of the West Indies’: the azure of the Caribbean laps gently to your left while the dense, leafy, jade green of volcanic forest rises up on your right. The towns of Sapphire and...

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Helpful?
2Thank destroubadours
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for feedback and points taken

London, United Kingdom
Reviewed 29 March 2016 via mobile

As a regular visitor to St Lucia, and also a customer of Hotel Chocolat back in the UK, I was really looking forward to a couple of nights here with my partner. However we were both pretty disappointed - Boucan could be so much more with very little effort but it misses the mark and doesn't begin to live up...

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2Thank RepsIpsa
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

So disappointed that we failed on this occasion during your stay with us, will certainly review with the team, we reserve one evening in Boucan for a laid back buffet BBQ with local entertainers which is highly popular with our own in house guest as well at other hotels close by.

Connecticut
Reviewed 29 March 2016

Let's face it, if you're booking a reservation for a place called Hotel Chocolat, you've already got high expectations. My husband, teen-aged daughter and I spent six luxurious nights last week in St. Lucia at Hotel Chocolat. We were greeted in the open-air main house where the restaurant, bar, concierge and front desk are situated and invited to each select...

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3Thank Betty W
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

What a wonderful detailed review and thank you for taking the time to post this for future travelers

Cheshire, United Kingdom
Reviewed 29 March 2016

It had been a desire of mine to go to this hotel for a few years, as I love the chocolates! We decided to go for a few days to celebrate our Ruby Wedding Anniversary, and we were not disappointed. We were in a Luxe Lodge and it was fantastic - airy and spacious, and the provision of the chocolate...

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1Thank Kate P
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thrilled that you could share your Ruby Wedding with us and you had a wonderful stay. Will share your thanks with the team

London, United Kingdom
Reviewed 26 March 2016

This is an unusual boutique hotel, with its admirable and interesting cocoa business, and is highly recommended but for a max 2/3 nights. The view of the Pitons on arrival is beyond stunning and it has been designed to make the most of it. However, you can become a bit claustrophobic and bored of it as the reception is in...

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Thank BoatLadyUK
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Delighted that our spa ladies made it into your top 3 and you went back for more. We have several seld guided trails on property to explore the cocoa planation, Soufriere town is about 10 minutes in a taxi to find other local eateries, Sulphur springs is walking distance, Tet Paul trail and local water falls are all within the...

Cheltenham, United Kingdom
Reviewed 24 March 2016 via mobile

We live in Cheltenham UK just 10 minutes from a Hotel Chocolat store, so we were keen to visit the hotel, plantation and tour in St Lucia. They really do make a premium product, which we enjoy. We booked lunch and a tour after while in the UK. It was a good hour plus drive to get there from Marigot...

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1Thank simonsmith
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

So sorry we dropped the ball here . We have taken good note of your comments and appreciate you feedback. Please give us another try when you next on island.

Chicago, Illinois
Reviewed 12 March 2016

I can not say enough wonderful things about Boucan. My husband and I spent a week at Boucan and neither of us wanted to leave. I will openly admit, when I initially booked our rooms, I was a little hesitant due to the "open air" concept (I am NOT an "outdoors" person and the thought of potentially sharing our room...

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1Thank Lauren B
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thanks for the shout out to the spa ladies - great way to start the holiday and relax. For other travelers looking at your review we do have a child policy with no under 12's at Boucan for the same reason you mentioned. We look forward to welcoming you back to Boucan very soon

Calgary, Canada
Reviewed 5 March 2016

This was our second visit to Boucan by Hotel Chocolat in Soufriere, St Lucia. Soufriere, and this hotel, have become one of our favourite places on earth! The beauty of St Lucia and the amazing people of this island are perfectly complemented and highlighted by this incredibly thoughtful and luxurious boutique hotel. We were lucky to get married at the...

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2Thank Jessica H
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

To share such a special day with you both back in 2013, you are family to us in more ways than one. Look forward to your return and thank you for such a glowing review. many thanks

Round Hill, Virginia
Reviewed 2 March 2016 via mobile

Loved our stay here. Lux lodge #8 had the most beautiful view of the piton-miss galling asleep and waking up to it. Breakfast was very good, lunch/dinner selection was pretty good as well. Shuttle and boat trip to the beach every day is very convenient and not a hustle at all. Certainly one of the most beautiful destinations in the...

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1Thank AnyaLacey
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for the high rating given to our staff. We are very pleased. We would Love! Love! Love! for you to come back soon

New York City, New York
Reviewed 28 February 2016 via mobile

I had a delightfully peaceful 3 nights in this wonderfully exotic hotel. The grounds are very lush and tropical, after all, it's a cocoa plantation. I took the "bean to bar@ tour where I was taught about all the local flora and fauna. I also grafted a tree, attached my surname, had a photo op and made a bar of...

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3Thank ZazoosMama
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Delighted you enjoyed your stay with us, - Elegant Bohemian vibe - I like the sound of that

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Boucan Restaurant & Bar by Hotel Chocolat
Boucan Restaurant & Bar by Hotel Chocolat
Cuisines: Caribbean, European, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 

Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: €331 - €670 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere
Hotel Style:
#2 On the Beach Hotel in Soufriere
#3 Luxury Hotel in Soufriere
#5 Family Hotel in Soufriere
#6 Romantic Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Boucan by Hotel Chocolat staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lodges 3 and 4 have the best view to the Petit Piton.”
RumyanaNL, 21 Apr 2017 | Read review
“7 was perfect”
534brianm534, 15 Apr 2017 | Read review
“We did not stay at the hotel, only ate at the restaurant.”
lizharvey65, 11 Apr 2017 | Read review
“find a way to afford the luxe lodge”
tobeachmama, 26 Mar 2017 | Read review
“We chose a luxe lodge which was worth it for the views and the balcony loungers and rocker chairs. Incredible inside\outside shower too.”
womblefromwimbledon, 24 Mar 2017 | Read review
5 of 5
Expedia.com
US$509* /night
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Booking.comUS$635
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Prices are for 1 room, 2 adults
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