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Sugar Beach, A Viceroy Resort

3.1 km from Soufriere centre
  • Free Wifi
  • Free Parking
  • Pool
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Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Special Offer
Fifth Night Free
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1,139 Reviews from our TripAdvisor Community

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There are newer reviews for Sugar Beach, A Viceroy Resort
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Showing 1,108: English reviews
Germany
Reviewed 17 July 2016

We just arrived from a perfect vacation and for those of you needing some help to decide whether or not to go there...here we go! The hotel arranged airport pickup for us (just email them, they are very helpful) and it worked out smoothly. We had the choice of a standard transfer or luxury like SUV etc. The standard was...

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4Thank Flo284
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day Thank you for taking the time and making the effort to post this extensive and informative review of your recent stay at Sugar Beach, A Viceroy Resort. I am confident that other travelers will find it particularly useful. We are happy to read that you thoroughly enjoyed your stay and all of the services and amenities we provide....

Reviewed 17 July 2016 via mobile

We stayed at Sugar Beach for the second half of our honeymoon. The resort is very big, but incredible. The service is fantastic and the choice of restaurants and activities means you will never get bored or hungry. We stayed fully inclusive and we do feel that it was good value for money. There are some limitations, but you do...

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1Thank James P
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, On behalf of the entire team, we are delighted you enjoyed your honeymoon at Sugar Beach. We love getting reviews such as yours, but they are especially gratifying when we know the stay was for such a special occasion. Thank you for your feedback and we hope to welcome you back for a first anniversary celebration. Regards, André...

Reviewed 15 July 2016 via mobile

The most incredible experience. Best spot of the island, breathtaking view and top notch service. We recommend to ask for the house at the top of the hill for absolute privacy. Go climb the pitons and rest with a well deserved massage. Only minus, the food could be better but we're extremely picky. We'll dream of it for a long...

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Thank Val_Globetrotter
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for posting your comments about your recent stay at Sugar Beach, A Viceroy Resort. We are delighted you enjoyed your time with us and took advantage of some of the exciting activities we offer. We look forward to seeing you again soon. Regards, André Boersma General Manager

Cardiff, United Kingdom
Reviewed 13 July 2016

We arrived at sugar beach, nestled between the Pitons, by boat and were welcomed on the jetty with cold towels and a refreshing juice. The location is iconic, the pool very inviting, the leisure rooms and furnishings very different to your average hotel, walking through the candlelit raised walkways to the spa was lovely. I could’ve just stayed in the...

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1Thank Ejpan
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We truly appreciate you taking the time to post your feedback about your recent stay at Sugar Beach, A Viceroy Resort. As you point out, our location is second to none and we are glad that you found our accommodations, services and amenities equal to the views. Thank you once again for your review. We look forward to...

Dunn, North Carolina
Reviewed 11 July 2016 via mobile

For $100 we rented two lovely chaise lounge chairs under a palapa umbrella. They told us wait staff would check on us for drinks (and they did) but they didn't tell us we'd also get the welcome drink (nonalcoholic), lavender scented cool cloths, and freshly made churros...at no extra charge! The drinks and lunch were very nice and the service...

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1Thank GoodNeighbors0714
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We are delighted that you enjoyed your visit to Sugar Beach, A Viceroy Resort and that your day on the beach has you considering a return visit—perhaps as a resident guest next time. We pride ourselves on providing unique touches that make our guests feel special and it’s gratifying to know that you enjoyed the amenities and services...

CA
Reviewed 11 July 2016

We just returned from a 2 week stay in St. Lucia. We stayed at Sugar Beach for the first few nights of our trip, as our journey was quite long and I wanted a few days of relaxation before the adventure part of our trip began. Driving down the long winding road (think Lombard street in San Francisco meets the...

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8Thank waterchick
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time and making the effort to post this review about your family vacation at Sugar Beach, A Viceroy Resort. It is only through such feedback that we are able to continually improve our product and services. We are committed to providing a consistent luxury service to all of our guests, however, from the...

Austin, Texas
Reviewed 11 July 2016

We stayed in a two-bedroom cottage. Each bedroom had a plunge pool and stunning views of the petit Piton. Each room was comfortably and stylishly furnished with white sofas and chairs and ultra-comfy beds. The bathrooms had separate showers, stand-alone tubs and marble/granite counters. The AC was effective and very much appreciated on warm afternoons. My best memory is of...

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2Thank MizViv
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for sharing your feedback about your recent stay at Sugar Beach, A Viceroy Resort. On behalf of the entire team, we are delighted you enjoyed your time at the resort, and that you particularly liked the two bedroom Superior Luxury Cottage you stayed in. We will share your comments with Charlie and the rest of the...

Reviewed 8 July 2016 via mobile

We went to the beach there from another resort and were treated very unkindly. We were told by their "beach security" that we had to get off their side of the beach or he would call the police. We were blocking the view for their customers. They charge $100 per couple for beach chairs there! That's outrageous! Even though only...

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Thank Lori M
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, We appreciate your comments about your experience as a day visitor at Sugar Beach. It is highly unusual for us to receive negative comments such as yours about treatment on the beach. We are always mindful that all beaches St Lucia, including our own, are public and we respect the fact that they are open to all visitors....

Princeton, New Jersey
Reviewed 8 July 2016

This resort was incredible! We had an exceptional experience from the time we drove in and our butler met us with welcome drinks, to stepping into our room which had been significantly upgraded to a Beach Bungalow, all the way through our very personal departure as our butler waved our cab goodbye. This resort left nothing to be desired! The...

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Thank Alyrenmar
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for sharing your comments about your Sugar Beach honeymoon stay. We are delighted you had an amazing time. We thoroughly enjoy reading reviews such as yours and it is doubly pleasing when we know you were celebrating such an important occasion. I will be sure to share your comments with the rest of the team—in particular...

Bolivia, North Carolina
Reviewed 5 July 2016 via mobile

My husband and I celebrated our 37th wedding anniversary at the resort late June 2016. The pitons and beach are stunning but the staff are top notch professionals. Every staff person we encountered represented their home island and Viceroy exceptionally well. We have traveled extensively and has the pleasure of vacationing at lovely resorts but we have never had the...

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2Thank Travel2livewell
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for posting your comments about your son’s experience as a day visitor at Sugar Beach. Feedback such as yours is extremely rare and I am sorry if they felt they were being treated unfairly by our team members. We are acutely aware and respectful that all beaches, including our own, are public. Our security team is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: €444 - €1,668 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Family Hotel in Soufriere
#3 Top resorts Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Spa Hotel in Soufriere
#5 Luxury Hotel in Soufriere
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129 questions
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Southwest Oklahoma
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower numbers are closer to the beach but cost more.”
 of 5 bubbles JSZS, 19 Feb 2017 | Read review
“a room close to the pool and beach”
 of 5 bubbles barbaraoO80MD, 16 Feb 2017 | Read review
“We were only here for the beach.”
 of 5 bubbles CBH487, 16 Feb 2017 | Read review
“A villa is a must!”
 of 5 bubbles StrelM, 14 Feb 2017 | Read review
“For great views choose a room up in the hill....shuttle takes you to the beach but we found it easy and convenient.”
 of 5 bubbles TTRosieTR, 12 Feb 2017 | Read review
5 of 5