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Sugar Beach, A Viceroy Resort

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Traveller (2157)
Room & Suite (729)
Pool & Beach (454)
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Overview
  • Excellent77%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cane bar”(178 reviews)
“bayside restaurant”(142 reviews)
“great room”(301 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Sugar Beach, A Viceroy Resort
Special Offer: Getaway - Save Up to 20%
Offers from Sugar Beach, A Viceroy Resort
Special Offer: Getaway - Save Up to 20%
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Nearby Hotels
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Reviews (1,527)
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1,479 results
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233
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1,110
233
83
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20
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All reviewscane barbayside restaurantgreat roomsushirainforest spasugar beachluxury villabutler serviceplunge poolst luciaour honeymoonbeach barviceroy resortdinner reservationsservice chargerainforest walkmeal plan
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141 - 145 of 1,479 reviews
Reviewed 19 January 2018

A nice place to stay for 3-4 days expecting you'll end up overspending on fun/ luxury. It feels a little like Las Vegas- you don't care in the moment but the bill is like the movie the "Hangover" without a great story to tell when...More

Review collected in partnership with this hotel
1  Thank A2263INsaraf
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 27 January 2018

Good Day, Thank you for your comments about your stay at Sugar Beach, A Viceroy Resort. I am sorry that found the resort pricier than you anticipated and that you did not have a clear understanding on our accommodation pricing and associated fees. We hope...More

Reviewed 15 January 2018 via mobile

We stayed at Sugar Beach St.Lucia this past Christmas break and all I can say is “wow”! The entire experience was so incredible. We had a pool villa at the highest point and Karen and Scwarmed who were our butlers for the week, took care...More

Thank Roslyn43j
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 23 January 2018

Good Day, On behalf of the entire team, I would like to thank you for sharing feedback about your family Christmas visit to Sugar Beach, A Viceroy Resort. I am so proud to see that the team members went above and beyond to spoil you...More

Reviewed 14 January 2018

This resort is situated in one of the most beautiful places I have been. Pictures do not do it justice, you just have to be there to experience it. Overall, we thought the resort was amazing. The views from the rooms are incredible and we...More

1  Thank CJames20008
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 23 January 2018

Good Day, We are delighted that you enjoyed your stay at Sugar Beach, A Viceroy Resort and would like to thank you for sharing your experience with us. It is gratifying to know that you were amazed with our stunning location and enjoyed everything that...More

Reviewed 13 January 2018

Overall Sugar Beach and St Lucia were truly great. The island has such a nice mix of adventures to do. Some of the staff were really on top of things and quite professional and a few others not as much. Food there was stellar -...More

2  Thank bokelley
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 23 January 2018

Good Day, We truly appreciate you taking the time to share your feedback about your stay at Sugar Beach, A Viceroy Resort. On balance it appears that you had a wonderful stay with the exception of the highlighted concerns. I am sorry that the service...More

Reviewed 13 January 2018 via mobile

Before you die... u must come here! The staff is over the top.. the scenery insane - best trip Eva!! Relaxation... great food.. incredible friendly service and the most friendly people - this is PARADISEMore

1  Thank mglennon_pavilionhg
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded 23 January 2018

Good Day Mglennon, Thank you for taking the time to provide feedback on your stay at Sugar Beach, A Viceroy Resort. We are grateful for your recommendations and kind words. It’s gratifying to read that you enjoyed your stay. We look forward to welcoming you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$479 - US$2,602 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#6 Spa Hotel in Soufriere
#6 Luxury Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$479 - US$2,602 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#6 Spa Hotel in Soufriere
#6 Luxury Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2157)
Room & Suite (729)
Pool & Beach (454)
Dining (217)
Amenities (82)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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kcamber2017
21 June 2018|
Answer
Response from travellerroct | Reviewed this property |
The restaurant located on the beach is casual during the day and night. I wore beach cover ups at lunch and dress casual for dinner. The only time I dressed up was when eating at the restaurant up above. They will also... More
0
Votes
scmdux
7 June 2018|
Answer
Response from MarkSterner | Property representative |
Good Day, Thank you for choosing Sugar Beach, A Viceroy Resort. We are looking forward to welcoming you next year. Please know that the taxes are prepaid and there will be no resort fees when you check out. Best... More
1
Vote
Room Tips
"beach villas"
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"Any of the Beach Bungalows are well worth the extra charge and do not disappoint!"
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"The resort in built on a hill that slopes to the beach. Select higher elevated villas for the view over the..."
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"Our villa was in the 700s which is a shuttle to get anywhere. The 500s might be a better location to get..."
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