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Sugar Beach, A Viceroy Resort

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sugar Beach, A Viceroy Resort
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1,218 Reviews from our TripAdvisor Community

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There are newer reviews for Sugar Beach, A Viceroy Resort
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Showing 1,180: English reviews
Reviewed 23 December 2016 via mobile

My partner and I actually were at Sugar Beach a year ago although I had not actually signed up to Trip Advisor till now and I had promised I would write my comments. Nearly a year on but here goes... This hotel and the staff were actually amazing and up till this day, as I sit in another hotel in...

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Helpful?
Thank DillonLN
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, It is gratifying to read that even a year on, you still have very fond memories of the time you spent at Sugar Beach, A Viceroy Resort. I will be sure to share your review with the rest of the team to reinforce the fact that the small things and attention to detail can create a lasting impression...

New York City, New York
Reviewed 22 December 2016

We chose St. Lucia as our honeymoon destination because we knew that in addition to the beautiful weather and beach - there would be fun excursions to do as well. Someone actually told me St. Lucia reminded them of Hawaii and I completely agree as far as mountainous terrain with the Pitons, zip lining, hiking, etc.! We arrived at UVF...

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2Thank mariabetzios
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, We really appreciate you posting your glowing comments about your honeymoon at Sugar Beach, A Viceroy Resort. It is always such a pleasure to read reviews such as yours but even more so when we know you were celebrating such a special occasion. We will be sure to share your comments with the exemplary team members you have...

Lowestoft, United Kingdom
Reviewed 19 December 2016

Our accommodation was amazing with a fabulous bathroom with rolltop bath and enormous shower, spacious bedroom dressing room and sitting room.The butler who attended our room couldn't have been more helpful and the resort was first class.

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Helpful?
Thank 602bella
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, On behalf of the entire team, we are delighted you enjoyed your stay at Sugar Beach, A Viceroy Resort. Thank you for sharing your comments. We hope to welcome you back in the not too distant future. Best regards, André Boersma General Manager

Reviewed 19 December 2016

My husband and I spent our honeymoon at Sugar Beach and had the pleasure to experienced three different rooms. We had a very wonderful experienced and all of the staff was very polite and helpful. The staff appear happy to help at all times. We had several butlers and two especially stick out in our mind, Peter and Swamed. The...

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Helpful?
4Thank Laura U
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time and making the effort to post this extensive review about your honeymoon stay at Sugar Beach, A Viceroy Resort. On behalf of the entire team, we are delighted you enjoyed your time with us and all of the services and amenities we offer. Rest assured, we will pass on your feedback to...

New York City, New York
Reviewed 18 December 2016

We were thrilled with Sugar Beach, Viceroy. We booked this as a trip to celebrate our anniversary. We booked it with little notice and went in December. We basically just wanted to get away, but what we got was a rocking vacation, largely due to the Sugar Beach resort. We booked a very expensive villa and were not disappointed -...

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2Thank abgnyc
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We really appreciate you taking the time to share your feedback about your anniversary at Sugar Beach, A Viceroy Resort, particularly as you are a newcomer to TripAdvisor. It is always gratifying to read reviews such as yours and to know our team members provided the intuitive touches and attention to detail that made your stay with us...

Key West, Florida
Reviewed 17 December 2016

Sugar Beach is nestled between the 2 pitons in a small cove. The site is magical. You would think yourself somewhere in the Jurassic era. The grounds and gardens are stupendous. The facilities are modern and well-maintained. The staff is attentive and courteous. We resided in a top-notch beach bungalow which was spacious and convenient: right on the beach, huge...

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6Thank 955Chris
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your comments about your stay at Sugar Beach, A Viceroy Resort. Reviews such as yours are rare and it sounds like the resort may not have been the best fit for you as we do accommodate families with children, as well as couples and single travellers. I would like to take the opportunity to apologise...

Plano
Reviewed 16 December 2016

We got back to Texas after a 5 day stay at Sugar Beach. We had a one bedroom beach bungalow, literally right on the beach. We are world travelers for 20+ years now. Among other places, we have been to the Caribbean four times to 5 star luxury resorts as well as to Bora Bora, Moorea, and Rangoria in the...

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2Thank Sephie01
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, It is always such a pleasure to read reviews such as yours and to know how much you enjoyed your vacation at Sugar Beach, A Viceroy Resort. We concur that the resort is in one of the most spectacular locations in the world and feel thankful every day to call Val des Pitons home. Your comments about the...

Reviewed 14 December 2016 via mobile

This place is just so amazing....Be sure to check out the fruit guy blaze for a variety of fruits,fruit drinks,smoothies...its worth it...great bargain!!!! Great staff...the land and sea tour is awesome...its worth it...you wont regret it

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1Thank katya2468
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for posting your positive comments about your recent visit to Sugar Beach. We are delighted you enjoyed your time with us and hope to see you again soon. Best regards, André Boersma General Manager

Lexington, Kentucky
Reviewed 11 December 2016

My wife and I stayed at the Sandals Grande, but took a private boat tour down the coast to snorkel, and this was one of our stops. The beach is beautiful white sand (imported, I believe), with some casual beach vendors available for fresh fruit, etc. There is a rather large, roped off, snorkeling area on the right hand side...

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1Thank MJMCPA
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for posting your comments about your recent snorkeling trip to Sugar Beach. We are delighted you enjoyed your time on the beach and exploring the wonders of our Marine Reserve. We hope to see you again soon. Best regards, André Boersma General Manager

Vancouver, Canada
Reviewed 11 December 2016

We didn't stay at the Viceroy Resort but above at the Ladera Resort. They have a free shuttle down to the private Sugar Beach. It's very beautiful and feels like a secret paradise. I felt privileged to be part of this little slice of heaven nestled right between the Unesco PITONS!

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Helpful?
Thank Sihpromatum
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your glowing comments about your visits to Sugar Beach from Ladera Resort. We are delighted that you enjoyed time spent on the beach and all of our amenities. We hope to see you again soon, perhaps as resident Sugar Beach guests. Best Regards Andre Boersma

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: €367 - €1,649 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Family Hotel in Soufriere
#3 Top resorts Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Spa Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#5 Luxury Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travellers.
148 questions
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Southwest Oklahoma
8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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