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Sugar Beach, A Viceroy Resort

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Sugar Beach, Val des Pitons, Soufriere St. Lucia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Hotel direct offer!Limited Time Offer: Enjoy an Extra 20% off for Viceroy's 20th
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US$939
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Free cancellation until 17/05/21
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About

#6 of 11 hotels in Soufriere
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 96 Luxury Sugar Mill Rooms, Cottages, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. Two stunning white sand beaches, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike.
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Room & Suite (834)834
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Plunge pool
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Diving
Snorkelling
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Hotel links
Special Price:Limited Time Offer: Enjoy an Extra 20% off for Viceroy's 20th
2,141Reviews307Q+A100Room tips
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Popular mentions
Jared L wrote a review Yesterday
Long Beach, New York3 contributions2 helpful votes
The staff was wonderful, very accommodating. the property was beautiful as well. My only gripe was the fitness center was a bit far for use. Also, I think the fresh juices/smoothies at breakfast should be available beachside. Otherwise we had an incredible vacation! the staff made it memorable and easy.
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Review collected in partnership with this hotel
Date of stay: February 2021
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jr19682014 wrote a review Dec 2020
Olive Branch, Mississippi36 contributions4 helpful votes
+1
Hotel's Favourite
Such a beautiful place filled with the beautiful people of St. Lucia. We felt the warmth starting with our wonderful butlers to the staff that served us on the beach. In fact we felt it from every person we came across that works at Sugar Beach. Beach bungalow #20 has possibly the best view on the beach and it felt like a dream every morning, waking to see the amazing view. Did I mention how amazing our butlers were? I almost cried when we left them 😢We have already booked for next year! Thank you Sugar Beach! We ❤️you. Mr. and Mrs. Rainey
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Date of stay: December 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort
Responded 21 Dec 2020
Good Day Mr and Mrs Rainey, Wow! It is such a pleasure to read your terrific feedback. We are happy that the Beachfront Bungalow 20 was perfect for your stay. It is gratifying to learn that not only did our beautiful location and setting leave a lasting impression on you, but also the special care and attention provided by our team members. They will all be happy with your comments Once again, thank you for your wonderful feedback and we look forward to welcoming you back for a second visit. Best Regards, Mark Sterner General Manager
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Tanguy M wrote a review 26 Feb
London, United Kingdom88 contributions26 helpful votes
We stayed at Sugar Beach for a week in December. A fantastic stay in a wonderful resort. In no particular order: beautiful scenery, great beach, secluded location, breath-taking views, gorgeous sunsets, friendly service, well maintained grounds, great room with a plunge pool and a view of the Petit Piton and the sea, fantastic snorkelling spot right next to the beach, good food and choice of wine (with totally different menus between the various restaurants, which is nice - offers a lot of variety), strong adherence to Covid protocols (which was comforting) ... I would definitely recommend Sugar Beach! A few things to improve maybe: service at tables can be a tad slow sometimes, waiting times for a shuttle at peak times can be very long, food fairly expensive (think NYC or London prices) and room service food a bit disappointing (we had to order food for our first dinner upon arrival as the restaurants were all booked until 9/9.30pm). Also maybe two suggestions for the hotel management: 1) use golf buggies instead of cars as shuttles (or in parallel) as these would be electric, narrower and open (this last point being mostly relevant in these times of Covid), 2) build a proper path to walk up to the villas (hence avoiding to walk on the roads along with the shuttles, which can be a bit dangerous, especially at nights).
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Date of stay: December 2020
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Manal B. wrote a review 23 Feb
Cambridge, Massachusetts52 contributions29 helpful votes
+1
My husband and I stayed at Sugar Beach for part of our honeymoon in St. Lucia. This resort is sprawled out and feels more like a home than a hotel which is unique and feels more private and personal. We stayed in the villa with a large deck and private pool (room 313) and we can’t say enough good things about our room. We had a wonderful view, and the butter service was so attentive. Below are some Pros & Cons: Pros: - Hotel Room- our villa was nice and quiet, very clean and our bathroom was luxurious! -Property- our villa was uphill on the street which we sometimes walked to from the beach to get in a brisk walk. They also provide shuttles to the beach and other areas of the property. -Service- our service was wonderful and everyone was very friendly. -Beach- was clean and first come first serve for beach umbrellas (there was always enough for everyone). Food- conveniently available at the beach during lunch and two other restaurants for dinner on property and breakfast has ample options. Pool- very large and clean. Overall the property is very clean and well maintained. -COVID-19- we felt very safe at Sugar Beach as they took precautions and had staff masked at all times and also made sure all guests had a daily temperature check. Cons: -Although the food was indeed delicious, I do feel like it was overpriced for what you get compared to some other resorts on the island. We had a lovely time at Sugar Beach and hope to visit again one day!
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Date of stay: February 2021Trip type: Travelled as a couple
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Rick W wrote a review 21 Feb
1 contribution1 helpful vote
love the location natural surroundings. hotel in disarray. food mediocre service below average. friendliness of staff inconsistent. quality of rooms old and on need of remodel. service on beach less than desirable.
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Review collected in partnership with this hotel
Date of stay: January 2021
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Rooms
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1 Helpful vote
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PRICE RANGE
US$589 - US$2,188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jalousie plantation hotel soufrière, jalousie plantation soufrière, jalousie plantation st lucia, jalousie hilton
LOCATION
CaribbeanSt. LuciaSoufriere QuarterSoufriere
NUMBER OF ROOMS
96
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Frequently Asked Questions about Sugar Beach, A Viceroy Resort
Which popular attractions are close to Sugar Beach, A Viceroy Resort?
Nearby attractions include Pitons (1.1 km), Zaka Art Cafe (2.8 km), and Anse Mamin (5.1 km).
What are some of the property amenities at Sugar Beach, A Viceroy Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sugar Beach, A Viceroy Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sugar Beach, A Viceroy Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sugar Beach, A Viceroy Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sugar Beach, A Viceroy Resort?
Conveniently located restaurants include Jade Mountain Club, Martha's Tables, and Fedo's.
Are there opportunities to exercise at Sugar Beach, A Viceroy Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Sugar Beach, A Viceroy Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sugar Beach, A Viceroy Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Sugar Beach, A Viceroy Resort?
Many travellers enjoy visiting Balenbouche Estate Heritage Site (8.6 km).
Does Sugar Beach, A Viceroy Resort have any great views?
Yes, guests often enjoy the harbour view available here.