Harbor Club St. Lucia, Curio Collection by Hilton
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Pool & Beach (104)
Room & Suite (84)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 27/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 27/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 16 hotels in Gros Islet
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the tropical beauty and maritime charm of Harbor Club St. Lucia, Curio Collection by Hilton. Each guest room features complimentary WiFi, a 49-inch TV, mini-fridge, and breakfast basket. Six restaurants and lounges, where the cuisine is as sumptuous as the surroundings. Plunge into four sparkling pools or treat yourself to a massage or mani/pedi in the wellness spa.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Boating
Diving
Children Activities (Kid / Family Friendly)
Street parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Plunge pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Snack bar
Poolside bar
Snorkelling
Water sport equipment rentals
Evening entertainment
Fishing
Patio
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English, French, Spanish, Greek
Location
Full view
81Good for walkers
Grade: 81 out of 100
13Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
389Reviews73Q+A49Room tips
Reviews
Traveller rating
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Popular mentions
Dear Lester and Rohan, I just want to express our gratefulness and gratitude to you and your great team for such great services you have provided us during our last 15 days. All of them have shown their level best of service excellence and professionalism. They make us feel at home and seriously I would love to extend our stay here if the situation of the country is a bit better. From the time we have entered the hotel entrance till now the only thing we are seeing is a smile, great attitude, support, help everywhere and we can't ask for anymore. This is definitely a great hotel guests love and I will highly recommend it to all my friends, colleagues and family. Please send my biggest thanks and gratefulness to the below listed team members who made our stay great and excited because they went beyond expectations. Julia's restaurant - Paulianne - Veinancia - Mallon - Garvin the barman Bakery shop - Anzy - Rhea Front office - Dey Myers - Shernel Choulette Management: - Rohan louise - Culinary The food was very delicious and high end really( the chefs are amazing) - Housekeeping Very professional and top of the top At the end, big thanks to you and your efforts to keep this amazing hotel like a paradise and for selecting the best team ever. Hoping to stay at your hotel again once this pandemic situation is over. Once again, first class to you and your amazing team. Best regards, Sam…
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Date of stay: January 2021Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: All rooms has a beautiful view
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Helpful
Hotel's Favourite
This a stunning hotel. Its location makes you feel as though the boats moored in the Harbour are within touching distance and there is no separation between them and the Hotel grounds. The design and use of space of is incredibly creative and tasteful. There is so much attention to detail. Photographs cannot possibly convey how the Hotel’s location on the Harbour, its beautiful swimming pools and bar, and the building itself all flow together. And the views? Absolutely sublime. You will surely feel very comfortable and happy here. The rooms are excellent and well equipped. The bed is huge and very comfortable. The hotel is immaculately clean throughout and smells nice everywhere. The food was consistently excellent. Thanks to the chefs who prepared it and to Verancia, Italia and Pauliann you served it so graciously. The bar staff were a brilliant laugh. Thanks to Vito, Ronnie and the peerless Garvin who can sing and dance and he can occasionally sing and dance at the same time. The check-in and checkout were very efficient (thanks Yanika). St Lucia is a gorgeous and inspiring place and although this Hotel is a ‘Hilton’ the staff who work there reflect the vitality, energy and exoticness of the Island. I hope it stays that way, who wants corporate blandness when they are on holiday? A massive THANK YOU to all the staff for making such an effort making the hotel COVID secure. Lord knows how much effort went into this, but it meant that all the guest could have a fantastic time. …
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Date of stay: December 2020
1 Helpful vote
Helpful
Response from Georgia Kouda, Other at Harbor Club St. Lucia, Curio Collection by Hilton
Responded 20 Jan 2021
A massive THANK YOU from us to you and yours for choosing us and for this perfect 5* review! All our staff is super happy you recognized them for displaying their true Caribbean hospitality. Sending you warm greetings from sunny St. Lucia. Looking forward to your next visit :)
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+1
I stayed in this hotel for New Years with my son and we both had a better than expected time. The hotel is set up very well with lovely views, great pools, pretty good food but I think the stand out for us and this stay was the staff. So hard working and polite and some great characters there with Lex and Suzanna to name a few. Nothing is to much and the manger was also around a lot chatting to the guests making sure everything was ok. This was stay was during these challenging times and every part of the hotel is fully compliant with the restrictions currently in place. Excursions are arranged for you and these were booked with ease and enough to chose from as well as help in dining out at certified restaurants. Highly recommend, thank you for your hospitality.
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Response from Georgia Kouda, Other at Harbor Club St. Lucia, Curio Collection by Hilton
Responded 4 weeks ago
We THANK YOU t5tommy for this amazing review and for choosing us during these uncertain times. We are very happy we met your expectations and despite the scaled down of activates due to Covid restrictions, you utilized to the maximum everything offered both on island and on property. We do ensure all our guests and our staff are safe and our guests have beautiful memories to take back home. Thank you for the recommendation! Have a fantastic and safe 2021!
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+1
From start to finish, check in to check out this place is great. We were advised upon check in about temperature checks daily, restaurants in the hotel and off site that we could dine at. Our room was clean and large, we were told that housekeeping would come every other day to clean which was no issue for us. This island has a curfew at 11pm. ALL of the staff at this location are super accommodatin, they even organized a small dinner party for the birthday girl. We karaoke on Thursday night, they have tours available from this location as well. The pool area and outside bar are a vibe in itself!
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Date of stay: January 2021Trip type: Travelled with friends
Helpful
Response from Georgia Kouda, Other at Harbor Club St. Lucia, Curio Collection by Hilton
Responded 20 Jan 2021
Thank you bridget1012013 for this green 5 * bubble blast! We are very happy you had such a fun time with us :) Hope you get to visit us again really soon! Sunny Greetings from Saint Lucia!
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I only gave it an excellent review because of the staff at the hotel. But lets start from the beginning. We got there and front desk went over rules and that things are limited due to COVID but that there are 10 approved restaraunts and if we needed anything they could not provide we give them the money and they’d get it. We had to get temp checks every morning before 11 because the nurse wouldnt be there (which was not true and this rule was not heavily enforced). We went to our rooms it was clean and you could tell not so long ago renovated. So we went to the pool and we saw one guy manning the bar and a lot of ppl surrounding. not gonna lie felt uncomfortable because they were not socially distancing but the guy at the bar who we came to know as Lex aka DJ Lex on the 1s and 2s and 3s and 4s always had his mask on! So it was realllly busy and we got a lil annoyed because they had Lex literally doing everything! So it was hard to get a order in. Lex was getting food, cleaning up, making drinks, DJin....I really dont know how he did it and maintained such an amazing attitude and spirit! Might I add we ended up meeting the bar manager (Dre) who was nice and got the chef to make us a local dish which we appreciated greatly! HOWEVER, he definitely needs to step his managing skills up and actually help his staff out when he sees that it is busy. But it seems like he is more interested in flirting with the women at the hotel than helping out his staff. His management skills literally irks me! So then Lex introduced us to Grrrrrvin (lol- Gavin) who was also amazing! We then met the Manager of the entire hotel (Mr. Scott) who didnt say he was at first (insert major eye roll) but we can tell he was someone of “importance” but after speaking with him and realizing hes pretentious and creepy he got the side eye from me remainder of the trip. All he did was walk around the hotel talking with guests, pointing out crap, telling people what to do like it was his castle. It just didnt scream leader who cares and will get dirty with his workers to show hes not afraid to work. Instead he rather brag about just waking upafter his staff pulled doubles trying to get the New Years eve party together and that he had a private massage therapist coming in and he was going back to bed (INSERT DOUBLE MAJOR EYE ROLL). I didnt see the man not once help out or anything. Then one may wonder why Dre doesnt. You lead by example. Our first night of sleep was ok until we woke up to the doors slamming at 7 room 201 is the worse room. i think all the rooms on that entire line is horrible because the room is right next to the exit and not everyone extends courtesy at 7am in a hotel. 201 is special because the gym is also on that floor as well as the spa. But the crackhead above us in 301 enjoyed dragging the chair back and forth 7am until 9am. So we explained that to the front desk-that wed like a room change, they said ok theyd discuss with the supervisor and get back to us no one got back to us and we mentioned it 3xs! I just have to say the worse of the staff is at the front desk. Mix information is given with a dash of attitude. It wasnt until day 5 when the female manager whos name I cannot remember because its quite unique (shes been there for 10 months) came around asking if everythings ok and of course my girlfriend and I are gonna be honest. It is only then our complaint was heard and swiftly dealt with. We were then told to be ready to move by 4 and we were- only to have to call the front desk at 5:38pm to get our new room info and of course met with attitude. So coming to the end front desk was reallllllllly trying it! When we arrived we were told our hotel room would be cleaned every 3 days. The night before our left based on this information the was supposed to be cleaned. Now we all know cleaning aint really cleaning its just fresh towels, make up the bed and sweep. But at this point we needed fresh towels. So we had massagss scheduled in the morning and then we planned to go to the pool. We got back to the room at 3pm no clean towels. I call and of course met with attitude and the response “its cleaned every 3 days” no sh*t sherlock holmes thats why im calling! We leave come back they made up the beds took two of the the 4 dirty towels and guess what? No clean towels. We had to call in the morning to request towels so we could shower before our flights. Our 3rd day we met Vito and I believe Joanna and they were absolutely amazing these ppl can work and are always pleasant! I specifically loved watching them dance behind the bar, joke on one another and most important look out for eachother as teammates should! It just amazed me how nice st. lucians are especially working during these times, short staffed, and long hours! new years night they had this event which might i add was poorly organized! And overly expensive and a waste of money but whatevs we really went for the staff, pure vibes! I also have to mention Priscilla who handles the pool towels she was also very pleasant and towels were always ready and available! The security guard I wish i got his name but he was also great even jumped in and helped Gavin one night to clean and close up the bar and helped us with someone we met that night that got super drunk and forgot her key and we wanted to make sure she got to her room safely. I think the only manager there who got my full respect is Ron! Talk about professional-and I respect it and his staff respects him too and his blazer for New Years was nice (id actually wear it)! I gotta mention my girl Marjorie that deep tissue was painfullllllll lol but my sinuses started feeling better my neck and back felt so much better. All she said was “breathe through the pain.” Lol. So we had to go back and get another massage! Thank you so much Marjorie when I make it ill def hire you as a personal massage therapist- aint nothing like Jamaican strength lol which was needed for the rocks in my back. To the servers in the restaraunt and the chefs who made the pizzas in the hot hut and they (pizza) still tasted good, you were all amazing and I wish I could name you one by one! As for the food, i mean its hotel food dumbed down ur not gonna get authentic st lucian food because the less less melanated guests just cant handle all that flavor (my personal opinion). Plus, its a pandemic so we couldnt mingle by walking around and supporting local businesses which we do everytime we travel-hence why we avoid staying at resorts but again no choice due to the pandemic. But St. Lucia has not seen the last of us for sure. Finally, will we stay here again no! But would i do it over under these conditions and choose this hotel, yes... and only because the staff literally made it feel welcoming and it was needed after having such a crappy year. The vibes were A1! My only advice to management is dont reward your top staff members by overworking them! If anything try and develop skills so that everyone can be at their best. This is a great time to do so since its going to be slow. I believe by taking advantage of doing so now will lead to greater rewards in the long run and everyone stands to gain from that right? If not, i forsee burnout, losing your top performers, a creation of animosity amongst staff, and staff and management. The front staff def needs some more work-but dont we all?…
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Date of stay: December 2020Trip type: Travelled with friends
2 Helpful votes
Helpful
Response from Georgia Kouda, Other at Harbor Club St. Lucia, Curio Collection by Hilton
Responded 20 Jan 2021
Hello Samlesqutie !!! Many thanks for your review, we are happy our staff has won your heart and a 5* rating for our hotel. We are very grateful for working together with such tireless, committed and genuine at heart team. Hope you get to visit St. Lucia and our hotel again and we'll have the opportunity to get an other 5* rating at all levels! Tropical Greetings!
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PRICE RANGE
US$178 - US$374 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanSt. LuciaGros Islet QuarterGros Islet
NUMBER OF ROOMS
115
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Claim Your Listing Frequently Asked Questions about Harbor Club St. Lucia, Curio Collection by Hilton
Which popular attractions are close to Harbor Club St. Lucia, Curio Collection by Hilton?
Nearby attractions include Rodney Bay Marina (0.3 km).
What are some of the property amenities at Harbor Club St. Lucia, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Harbor Club St. Lucia, Curio Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Harbor Club St. Lucia, Curio Collection by Hilton?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Harbor Club St. Lucia, Curio Collection by Hilton?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Harbor Club St. Lucia, Curio Collection by Hilton?
Conveniently located restaurants include Rituals Sushi, KeyLargo Italian, and La Mesa.
Are there opportunities to exercise at Harbor Club St. Lucia, Curio Collection by Hilton?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Harbor Club St. Lucia, Curio Collection by Hilton have an airport shuttle?
Yes, Harbor Club St. Lucia, Curio Collection by Hilton offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Harbor Club St. Lucia, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does Harbor Club St. Lucia, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Harbor Club St. Lucia, Curio Collection by Hilton?
The staff speaks multiple languages, including English, Spanish, French, and Greek.