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Ponce Plaza Hotel and Casino

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Ponce Plaza Hotel and Casino
Ponce Plaza Hotel and Casino
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631 Reviews from our TripAdvisor Community

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Showing 508: English reviews
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Villalba, Puerto Rico
Reviewed 3 days ago NEW

Very friendly staff and has many cool places to visit in the area. I just didn't like the pool, there came a time were I just wanted to get some sun and chill. But other than that everything was really good. The room and bathroom were very nice!

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Helpful?
Thank kinberlyf
Dayton, Ohio
Reviewed 5 days ago NEW

Historical hotel with most rooms in a modern building, with private balconies. Located directly next to the plaza with the Cathedral of Guadeloupe and the old fire station. Amazing view. Garage parking and clean rooms. I recommend not walking more than four blocks outside of plaza area. If you are going to stay in Ponce, it's the nicest hotel, but...

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Helpful?
Thank ambermichelles
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear ambermichelles: We appreciate your time and feedback. We are happy to know that you enjoy your stay and all the attractions that we have at Plaza las Delicias. We hope to see you again at Ponce Plaza! Sincerely, Maricarmen San Antonio

Tampa, Florida
Reviewed 5 days ago NEW

Great Location, good people, good security. outstanding service. The location right next to La Plaza de Ponce was a great location, one had many to see and shop to visit with in walking distance. In the area many local bars and food locations to visit. The hotel had great places to eat and the casino was great and stayed open...

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Helpful?
Thank Gilberto S
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Gilberto S: We appreciate your time and feedback. We are very happy to know that you enjoy your stay and facilities....Thanks for give us a five star review. We hope to see you soon at Ponce Plaza ! Sincerely, Maricarmen San Antonio

Ponce, Puerto Rico
Reviewed 6 days ago NEW

y experience wasn't bad, but the rooms look and feel older than the actual hotel is. They should renew it a little. I suggest more people handling the phone lines. Overall the place is centric and there is a lot to do at nighttime around the Plaza.

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Helpful?
Thank Jomarie I
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Jomarie I: Thank you for your time and feedback. We would like to apologize any situation or for falling short of your expectations. We are working hard to make some renovations this year. We hope to see you soon again at Ponce Plaza! sincerely, Maricarmen San Antonio

Villalba
Reviewed 1 week ago

Being locals from the south i usually stay further but decided to give Ponce Plaza a try. Perfect getaway and felt like a tourist and enjoyed relaxed tourism time out. Loved my balcony view of cathedral, had a great dinner at Lola Cuisine, enjoyed live music, then the casino. The checkered floor made me enjoy a bit of history. Super...

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Helpful?
Thank Nancy E
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Nancy E: We appreciate your time and feedback. We are very happy to know that you enjoy your stay and facilities. Thanks for give us a five star review!!! We hope to see you soon again at Ponce Plaza Hotel and Casino. sincerely, Maricarmen San Antonio

New York City, New York
Reviewed 1 week ago

In my experience, this hotel was not a 3 star rating. I expected much more for the price and the rating. Was very disappointed. If you do book here, make sure they do not place you in the 'blue building' in the back. I think this was a hospital before and they didn't care to renovate. The bathroom was rusty,...

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1Thank binkymoura1
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear binkymoura1: Thank you for your time and feedback. We apologize any situation and we would like to let you know that we are working hard with some renovations with the floors and bathrooms. The "blue building" as you said its new from 2009. The Historical Building also know as "Casa Sauri" dates from 1882 and is regulated by the...

Puerto Rico
Reviewed 1 week ago

The smelled a humidity, terrible. The cleanest was poor, and service poor. I had to canceled 3 minutes after I maked the check in because I suffer asthma, and the humidity, and the smell of dust caused me fatigue in the first minute I walked in the room. Weeks before I called the hotel for asking if have carpet, and...

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Helpful?
Thank Donna00700
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Donna00700: We appreciate your time and feedback. We apologize any situation with your reservation and room. We are working hard with some renovations and hope to see you soon.

San Juan, Puerto Rico
Reviewed 1 week ago

The visit was perfect and the hotel, room, personel were the best. Was a great time and fun this visit to Ponce. The restaurant and cafe food was great. The hotel was next to the town square so you dont have to use the car. The hotel casino was Ok.

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Thank pepepadro
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear pepepadro: We appreciate your time and feedback. We are very happy that you enjoy your stay and our facilities. As we are downtown Ponce, you can walk to many museums in a short time and enjoy the beautiful Plaza! We hope to see you soon again at Ponce Plaza! sincerely, Maricarmen San Antonio

Cincinnati, Ohio
Reviewed 1 week ago

My fiancee and I stayed for one night for a friend's wedding. The location was excellent since the reception was at the old Ponce Casino which is within walking distance from the hotel. The decor transported us to simpler times which was cool and the parking on site was nice and convenient. The bed was really comfortable and the shower...

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Helpful?
Thank deerickcv
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear deerickcv: Thanks for your time and feedback. We are very happy to receive a 5 star review! We apologize any situation with the controller AC at the Historical Building. As historical building the front desk agent control the temperature in the system. WE look forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

Bayamon, Puerto Rico
Reviewed 2 weeks ago

Except a sense of humidity in the air, everything was ok. The staff as usual was very friendly and helpfull. The day after the checkout, my wife realized that she left her special pillow in the room. We contacted the front desk and they took care of the pillow until we came back to pick it up.

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Helpful?
Thank FELIPE G
PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and Casino, responded to this review

Dear Felipe G; Thank you for your time and feedback. We apologize any situation with your room and we would like to letting you know that we are working hard with some renovations. We hope to see you soon again at Ponce Plaza Hotel and Casino. Sincerely, Maricarmen San Antonio

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Ponce Plaza Hotel & Casino is located at the corner of Reina and Union Street, in downtown Ponce. The hotel has a unique concept that intertwines modern style and historical architecture. The historic facade dating from 1882 is regulated by the Puerto Rico Institute of Culture. It was built by the owner at the time, Mr. Francisco Roubert, who along with former ex-slaves conducted this valuable architectural gem and lived for many years with his family. In 1912, it becomes the Liceo Ponceno School, the first all-girl school. After many years as a commercial property, it was purchased by the Munoz family and restored to what today is known as the Ponce Plaza Hotel & Casino. The hotel amenities are, the Casino de la Plaza, Lola Eclectic Cuisine Restaurant, Melao Coffee Shop, Viva Bar and a swimming pool. The Ponce Plaza Hotel and Casino includes 7 rooms that reflect the colonial style of the historic building and 62 rooms that offer a modern touch, all 69 rooms embellish this boutique style hotel in the heart of the city of Ponce, Puerto Rico. ... more   less 

Additional Information about Ponce Plaza Hotel and Casino

Address: Reina & Union Street, Ponce 00733, Puerto Rico
Region: Caribbean > Puerto Rico > Ponce
Price Range: €88 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ponce Plaza Hotel and Casino 3.5*
Number of rooms: 69
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Ponce Plaza Hotel and Casino staff and other travellers.
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Questions? Get answers from Ponce Plaza Hotel and Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great room”
 of 5 bubbles , 22 Feb 2017 | Read review
“A room in the old section would be nice, but we enjoyed the view from our modern room.”
  • view from room
 of 5 bubbles Newsysuzy, 12 Feb 2017 | Read review
“Please clean thoroughly and control humidity problem. Please try to keep control on loud guest during late hours so the other guest can have a good night sleep!”
 of 5 bubbles carlosenio, 8 Feb 2017 | Read review
“Need better showers”
 of 5 bubbles 483miguela, 20 Jan 2017 | Read review
“More light thus making it to appear bigger”
 of 5 bubbles espejuelos, 10 Jan 2017 | Read review
5 of 5