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Hilton Ponce Golf & Casino Resort

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Traveller (633)
Room & Suite (236)
Pool & Beach (215)
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Overview
  • Excellent48%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
“executive tower”(71 reviews)
“puerto rico”(176 reviews)
“la guancha”(23 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton Ponce Golf & Casino Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Ponce Golf & Casino Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,667)
There are newer reviews for Hilton Ponce Golf & Casino Resort
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Traveller rating
599
460
193
93
55
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599
460
193
93
55
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321 - 325 of 1,400 reviews
Reviewed 28 August 2016 via mobile

Jose at the Hilton was exceptional. 6He told us exactly what to do and what to expect and he was correct. We absolutely loved everything he told us to do including where to eat. Thank you jose. I would highly recommend speaking to him for...More

Thank stephanie f
Reviewed 27 August 2016

Poorly run hotel. Drinks were overpriced and watered down. Bugs EVERYWHERE. The fitness room was not staffed and was extremely small. Hot tubs were not hot. I had no luck getting food or drink service within any timely manner. For the price (over $175 a...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 758vincentp
Response from HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino ResortResponded 1 October 2016

Thank you for your feedback. We are sorry you had an unpleasant experience at our hotel. Your concerns have been addressed to our managers in Food & Beverage and operations. At Hilton we are always striving to heighten the level of service we offer to...More

Reviewed 26 August 2016

Simple words: this is the best business oriented hotel in the Caribbean. The service oriented staff makes this facility impeccable The CAVA Restaurant is the best in his class all over the island of Puerto Rico. This is the jewel of the Lion of Ponce!.

Thank Eric100x35
Reviewed 24 August 2016 via mobile

Rooms were pretty typical Hilton rooms - nice, and pretty big. Pool was ok but the way it was set up it was really hard to avoid screaming kids. Also you had to walk way around the water slide to get to the hot tub...More

Thank thornsolo
Reviewed 23 August 2016

The wifi is horrible, they charge a resort fee for beach towels, wifi, etc. and the wifi was just horrendous. You really do not get your monies worth. If you want close to dial-up connection then this is your resortMore

Review collected in partnership with Hilton Hotels & Resorts
Thank monal1sa
Response from HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino ResortResponded 1 October 2016

Thank you for taking the time to tell us about your stay. We are sorry the internet connection was having problems during your stay. This has been addressed to the corresponding manager to prevent situation to happen again. Once again, thank you for your feedback....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Casino and Gambling
Tennis Court
Bar/Lounge
Hot Tub
Golf course
Heated pool
Outdoor pool
Details
Price range
US$173 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$173 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (633)
Room & Suite (236)
Pool & Beach (215)
Dining (97)
Amenities (117)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
Questions & Answers
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lellingsen
28 March 2018|
Answer
Response from Steinbrenner | Reviewed this property |
Sorry, not sure. We did not golf, but if I remember correctly they were 1/2 the price that I expected. Sorry
0
Votes
maytejm
5 March 2018|
AnswerShow all 2 answers
Response from vanessa r | Reviewed this property |
Hi I think service dog only but call front desk to b sure.
1
Vote
TOCruiser
6 February 2018|
Answer
Response from HiltonPonce | Property representative |
Yes, we do. $30 per adult $15 per child + IVU Selling of pool passes are subject to hotel occupancy. We suggest to call early in the morning of the day you want to come and verify availability. Passes are sold at the... More
-1
Votes
Room Tips
"All rooms have great views"
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"first floor next to the pools are great. walk right out of room."
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"Rooms 108 - 142 in east or west buildings. Easy walkout from patio to the main pool & rec.area."
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"Best Service ever at this Hilton"
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