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Embassy Suites by Hilton Dorado del Mar Beach Resort

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Embassy Suites by Hilton Dorado del Mar Beach Resort
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1,649 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dorado del Mar Beach Resort
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Showing 1,422: English reviews
Los Angeles, United States
Reviewed 29 March 2015

Arrived on a Holiday weekend. Way too many kids!!! Once all the kids left it was nice and peaceful at hotel, a private beach, clean,friendly staff. However, we were not offered an upgrade, even though rooms were available

Review collected in partnership with Embassy Suites Hotels
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1Thank Irene F
Grand Rapids, MI, United States
Reviewed 26 March 2015

We found nothing bad about this hotel. Liked the idea of being in Dorado about 45 minutes west of a busy San Juan. Hotel is situated directly on the Atlantic Ocean with three pools (infinity) and bar/grill outside. If you prefer to sunbathe on the beach instead of the pool, lounge chairs are provided free. Bring water socks/shoes if you...

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5Thank Kevin F
Atlanta, United States
Reviewed 26 March 2015

The staff and hotel are great! Older hotel but very clean and well kept. Remodeling rooms now. Only one hot tub but plenty of pool and the beach was both sunny and had shady areas if that is what you wanted.

Review collected in partnership with Embassy Suites Hotels
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1Thank Kimberley L
Rochester, Minnesota
Reviewed 25 March 2015

This was a very disappointing staff. The rooms were badly in need of a renovation with tile chipped, carpet bunching, and furniture damaged. At one point during the stay the water went out in the room, when I called to report it to staff they were very rude. There is not any activities near the resort or really on the...

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2Thank avg5952
Isaias R, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Dear avg5952, Thank you for your review of your recent stay, I respect your candor. We strive for personalized experience for each of our guests, actively looking for ways to offer enhanced services for comfort and convenience. I appreciate your review as it provides feedback that I need to re-evaluate guest needs and make the necessary adjustments to our offerings....

Saugus, Massachusetts
Reviewed 24 March 2015 via mobile

Visited this hotel the first week of march...first impression was why is the golf course over grown?? Then i figured it out it was closed...then we checked in desk staff were ok not great...the staff in all restaurants were excellent...esp linette outside at sea horse grill...anthony the bartender was great as well...all in all the pool an out door staff...

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3Thank nikkiprez
san juan, Puerto Rico
Reviewed 23 March 2015

Room temperature inadequate and they never solved the problem. Pool and Jacuzzi too crowded. I did not like the quality of the items in the evening reception. However everything in the room and hotel was clean and the bed very comfortable. The breakfast buffet was very good too.

Review collected in partnership with Embassy Suites Hotels
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2Thank Juanita A
Isaias R, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Dear Juanita A, Thank you for taking the time to provide feedback on your experience at our hotel. I apologize you were not satisfied with our reception amenities and room temperature issues. We are constantly looking for ways to improve the guest experience and reviews like these provide insight. I am glad you were able to enjoy a clean room...

grampian, United States
Reviewed 21 March 2015

This was a gorgeous hotel. Free happy hour and free cooked breakfast were excellent and almost unheard of. I only stayed one night, but hope to go back again! Embassy Suites are very beautiful and quite a great bargain for a real resort

Review collected in partnership with Embassy Suites Hotels
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3Thank Cynthia I
Lakeland, Florida
Reviewed 19 March 2015 via mobile

This hotel is not located in the central San Juan area but in a town called Dorado which is about a 25 min drive along the coast from the airport. The rooms are all suites which at its most basic level includes a living area with kitchenette and a master bedroom. Very spacious for a couple. They also have balconies...

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5Thank JuanOquendo
Montreal, Canada
Reviewed 18 March 2015 via mobile

We stayed on Hilton Honors points and was good little a suites hotel. Provided a great opportunity for the kids to sleep and adults to have some alone time. Our free cooked to order breakfast was great and was never busy early in the mornings. Pool was a great place to start our vacation in Puerto Rico. Great for kids...

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2Thank Klove007
Reviewed 17 March 2015

I have NEVER been more disappointed in an Emabassy Suites stay. It makes me sick to think I spent all those points for this property. I have several complaints: 1) When booking this property their were photos that showed a golf course on site. THAT'S MISLEADING AND FALSE ADVERTISING! Obviously the golf courses are closed. The MAIN reason I booked...

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3Thank sghdds
Isaias R, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Dear sghdds, Thank you for choosing to stay with us during your recent visit to the area. We apologize for our missteps in comfort and attention to detail in your room. We appreciate you bringing these issues to our attention so we are able to make it right, and provide the quality accommodations you expect and deserve. We hope you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The only all suite beachfront resort in Puerto Rico offering a relaxed tropical atmosphere with a three form lagoon pool overlooking the Atlantic Ocean. A perfect setting for families offering a two room suite, a daily complimentary cooked to order breakfast and two hours at our evening reception daily. Recreational facilities include a fitness center, game room, laundromat and much more. ... more   less 

Additional Information about Embassy Suites by Hilton Dorado del Mar Beach Resort

Address: 201 Dorado Del Mar Boulevard, Dorado 00646, Puerto Rico
Region: Caribbean > Puerto Rico > Dorado
Price Range: €121 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dorado del Mar Beach Resort 3.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Embassy Suites Dorado Del Mar Beach And Golf Resort
Embassy Suites Dorado Del Mar Beach & Golf Hotel Dorado
Puerto Rico Embassy Suites
Dorado Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dorado del Mar Beach Resort staff and other travellers.
33 questions
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Questions? Get answers from Embassy Suites by Hilton Dorado del Mar Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you care about a view, choose full-ocean because anything else is a crap-shoot.”
 of 5 bubbles jkfhope, 2 Mar 2017 | Read review
“In this particular ES the rooms in the back of the hotel face the pool and the ocean. Higher the better views.”
 of 5 bubbles patandorjean, 28 Feb 2017 | Read review
“If you want full ocean view rooms be sure to ask, they have rooms that are partial ocean view.”
 of 5 bubbles 682salliem, 28 Feb 2017 | Read review
“Not a private beach and the pool does not seem to be private either on weekends. Sunday especially was not pleasant”
 of 5 bubbles vensonia, 13 Feb 2017 | Read review
“Get the ocean view! You won't be disappointed!”
 of 5 bubbles Follow_the_aroma, 1 Feb 2017 | Read review
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