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Embassy Suites by Hilton Dorado del Mar Beach Resort

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Embassy Suites by Hilton Dorado del Mar Beach Resort
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1,681 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dorado del Mar Beach Resort
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Showing 1,449: English reviews
St. Thomas
Reviewed 1 week ago

We spent three days at the resort and had an enjoyable time with friends and family. Not too far from several attractions including the ferry to Old San Juan. If you rent a car be aware there is a charge for parking and also an early arrival charge if you check in early.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
3Thank Wayne B
Isaias R, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Hi Wayne B, Thanks for your review, your comments are very much appreciated and and will be of help for future guests. Hope to have you back at our resort. Have a great day! Isaias R.

Reviewed 1 week ago

For the first time, my wife and I decided to spend New Year in a hotel. We decided (as residents of Puerto Rico) to stay in the Embassy Suites in Dorado, Puerto Rico and what a great decision it was. The room was great, very comfortable, great view, good a/c and great price. The New Years party was a blast....

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Helpful?
1Thank John C
Bellerose, NY
Reviewed 1 week ago via mobile

I have been to this particular location 3 times in less than a year... I expected professionalism, courtesy and willingness to help families that are staying at this very expensive resort. Nevertheless this particular stay was none of the above. My family and I endured three days before housekeeping came to clean the room. Every day when we got back...

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Helpful?
3Thank Lourdes M
Sandy C, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Dear, Lourdes M Thank you for taking the time and leaving your review. Please accept our apologies for all the inconveniences encountered during your stay with your family. Our guest satisfaction is very important to our hotel and staff. I will follow up with the respective department. Once again my sincere apologies. Have a good weekend. Sandy C.

Reviewed 2 weeks ago via mobile

This is a great family vacation spot away from the hustle and bustle. You will need to rent a car if you want to see attractions in San Juan or hike the rainforest! Nice happy hour festivities and an arcade in the basement! The pool is wonderful and leads to the beach. You can rent a kayak or paddle boat...

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Helpful?
1Thank Seidah A
Isaias R, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Hi Seidah A, Thank you for taking the time to leave us a review on TripAdvisor! I'm glad you could rely on our property to deliver a great getaway. Your feedback is very much appreciated! Regards, Isaias R.

Evanston IL, United States
Reviewed 2 weeks ago

Hotel is a little tired and could use some sprucing up. Evening reception is great but should be out at pool. Wonderful views. Beach waters are unusable after about 20 yards out due to sea urchins (March). The external HVAC system was brutally loud with patio doors open. Restaurant has no charm. Free breakfast great. More beach equipment should be...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 243harveyn
Isaias R, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Dear 243harveyn, Thanks for leaving your review, please accept our apologies for the inconveniences encountered of course this isn't the standard and the quality of service we offer at Embassy Suites Dorado. I have forwarded this to pertaining department for further review.Thank you for the overall positive comments and if I could be of any further assistance, please feel free...

Fort Wayne, Indiana
Reviewed 2 weeks ago

Overall a nice place for a family vacation. It is located right on the ocean and fairly close to restaurants and shopping. Although I was there for business there were many families vacationing there and having a great time. The complimentary evening reception was very nice as well. The rooms are beginning to show signs of age, but were clean...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Dave E
Isaias R, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Hello Dave E, Thank you for such a nice review! I appreciate your feedback and know that future guests will be able to take away a lot from your review. I'm happy to know you had a great experience at our property! Have a great day! Isaias R.

Humacao, Puerto Rico
Reviewed 2 weeks ago

I'm very satisfied. The facilities was very clean, the room was really comfort, and the staff was super friendly and courteous. The whole stay was given without inconvenience. I think the price paid was worth it.

Review collected in partnership with Embassy Suites Hotels
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1Thank 410elvina
Management response:

Hello 410elvina Thank you so much for such a great review it pleases us to hear that your stay at our resort was satisfactory. We hope that you can visit us again in a not to distant future and we are able to meet your expectations.

Colorado
Reviewed 2 weeks ago

Excellent pool and beach for the family. We enjoyed paddle boarding and the hot tub. Location was close to local eateries. Very enjoyable staff and clean facilities. Definitely recommend this location and would come back another time.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Charity P
Sylvia I, Front Desk Supervisor at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Thank you so much for your review. Your feedback is much appreciative. We are so glad that you and your family enjoyed the facilities. We are grateful for your recommendation. We hope to see again soon. Have a lovely day!

Birmingham, Alabama
Reviewed 3 weeks ago

We really enjoyed our stay here and left very relaxed. We wanted a resort not to far from San Juan but outside the busy San Juan area. Because this resort was centrally located on the north coastline, it allowed us to go many directions for daily excursions. Their were so many great beaches which were very isolated and off the...

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Helpful?
Thank DavidMcRae
Isaias R, Manager at Embassy Suites by Hilton Dorado del Mar Beach Resort, responded to this review

Hi DavidMcRae, Thanks for such a great review, your comments are very much appreciated. We hope to have the pleasure to personally welcome you back to our resort. Have a great day! Isaias R.

Reviewed 3 weeks ago via mobile

We stayed at the ES for our anniversary trip. Upon getting home I realized I had left a few important books in our room. I called and they were prompt at returning my call and finding the item. Within a few days it arrived on my doorstep and the process for the lost and found was easy and professional! Thank...

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Helpful?
Thank Wesley M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The only all suite beachfront resort in Puerto Rico offering a peaceful alternative to bustling San Juan, our beachfront resort is located in the charming town of Dorado, and only a short drive to the capital city. This relaxing retreat offers spacious two room suites and tropical views from your balcony. This resort also offers great value with free made-to-order breakfast and an evening reception. ... more   less 

Additional Information about Embassy Suites by Hilton Dorado del Mar Beach Resort

Address: 201 Dorado Del Mar Boulevard, Dorado 00646, Puerto Rico
Region: Caribbean > Puerto Rico > Dorado
Price Range: €124 - €305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dorado del Mar Beach Resort 3.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Embassy Suites Dorado Del Mar Beach And Golf Resort
Embassy Suites Dorado Del Mar Beach & Golf Hotel Dorado
Puerto Rico Embassy Suites
Dorado Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dorado del Mar Beach Resort staff and other travellers.
33 questions
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Questions? Get answers from Embassy Suites by Hilton Dorado del Mar Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite in the corner high up to avoid Saturday night noise.”
160jenp, 12 Apr 2017 | Read review
“North side rooms are closer to the beach and pool”
H8057QUjohnc, 12 Apr 2017 | Read review
“If you care about a view, choose full-ocean because anything else is a crap-shoot.”
jkfhope, 2 Mar 2017 | Read review
“In this particular ES the rooms in the back of the hotel face the pool and the ocean. Higher the better views.”
patandorjean, 28 Feb 2017 | Read review
“If you want full ocean view rooms be sure to ask, they have rooms that are partial ocean view.”
682salliem, 28 Feb 2017 | Read review
5 of 5