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Aquarius Vacation Club at Dorado del Mar Beach Resort

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Traveller (164)
Room & Suite (48)
Pool & Beach (38)
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Overview
  • Excellent20%
  • Very good21%
  • Average25%
  • Poor16%
  • Terrible18%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Suites
Fitness centre
Kitchenette
3 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (183)
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All reviewsembassy suitspublic beachthe air conditioningcommon areasnice beachcondensation
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1 - 5 of 139 reviews
Reviewed 1 May 2018

Originally I was reluctant to keep my reservation after reading some of the reviews, but I am so happy I did. My greeting from the front desk was fantastic. I had an issue with the bank and Yarelis handled it very appropriately and was patient...More

1  Thank Candace G
Response from Antonio B, Manager at Aquarius Vacation Club at Dorado del Mar Beach ResortResponded 2 May 2018

Hola, we do appreciate your feedback. Some areas of the property are being remodeled and we should finish in the next months. Thanks for understanding what happened to the island due to the hurricanes. Enjoy your stay and we hope to see you again soon!...More

Reviewed 24 April 2018 via mobile

Don't waste your time and money by staying in this filthy resort. They advertise the product with pictures from maybe 15 years ago. You definitely will NOT get what you paid for. The condos are old and with moldy smell which made our child sick....More

Thank Ayesha K
Response from Antonio B, Manager at Aquarius Vacation Club at Dorado del Mar Beach ResortResponded 27 April 2018

Please accept our apologies for the situation. We are in the process of remodeling the property. We will better our customer service and we would like for you to give us the opportunity to serve you again!

Reviewed 29 September 2017

The resort was simply furnished. It was clean. The outdoor areas were pretty and clean. The cleaning staff gave us input on where to eat. They were very helpful. I enjoyed the lukewarm Jacuzzi. The popcorn at the front desk area was great for a...More

Thank flgrays
Response from Sahimariel M, Gerente at Aquarius Vacation Club at Dorado del Mar Beach ResortResponded 26 December 2017

Good Afternoon, Thank you for taking of your valuable time to let us know about your stay. We strive for an excellent customer service. We will be more than happy to welcome you and your family again!

Reviewed 25 August 2017 via mobile

My family rented a two bedroom with accommodations for 6 - 8 people. The staff was great and very helpful. The rooms rooms however, had a musty smell, dirty carpet, moldy bathrooms, old furniture. We suspect there were bed bugs in the room as we...More

Thank Winston M
Response from Carmen C, Gerente at Aquarius Vacation Club at Dorado del Mar Beach ResortResponded 31 August 2017

Thank you for taking your time to let us know your feedback, we do apologize for any inconvenience you might had encountered. We are currently working on several updates to our property also we have a contract with Ecolab to do our monthly maintenance to...More

Reviewed 12 August 2017 via mobile

This is not a full service hotel so do not expect all the amenities of such a place, they share common areas with an Embassy Suites. Having said that, we fully enjoyed our stay and we would not mind staying here again. The room was...More

Thank Uzca
Response from Carmen C, Gerente at Aquarius Vacation Club at Dorado del Mar Beach ResortResponded 15 August 2017

Thank you for your feedback. We strive for an excellent customer service, we are very pleased to know you had a nice stay. We are looking forward to welcome you again.

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About
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$150 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette
Details
Price range
US$150 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette
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Traveller (164)
Room & Suite (48)
Pool & Beach (38)
Dining (2)
Family and Play Areas (1)
Questions & Answers
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rockyfitz
28 April 2018|
Answer
Response from Ayesha K | Reviewed this property |
Yes, only if it would work. Ours didn't. The AC wasn't functioning well either.
1
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rockyfitz
7 April 2018|
Answer
Response from Antonio B | Property representative |
Yes. We offer to our guests beach towels. Hope you enjoy your stay.
1
Vote
rockyfitz
2 March 2018|
AnswerShow all 2 answers
Response from Antonio B | Property representative |
Hello: Things are getting back to normal. We are in the process in starting the final reparations and renovation of the rooms. We have not been able to do so because we were hosting first responders and the crew in charge... More
1
Vote
Room Tips
"hire better cleaner"
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"If you do stay check the room before you unpack. maybe you can get a better room but I doubt they are any..."
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"Mid August is the best month for me. Back to school start the first week of August, so is less noisy during..."
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"Don't go, I don't think there is a nice room in the whole place. :("
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