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The Mayagüez Resort & Casino is an independently operated, deluxe, full service hotel located in the west coast town of Mayagüez.The hotel is nestled amid 20 acres of scenic, sunny surroundings with spectacular views of the Bay. It is conveniently located 15 minutes from the center of...
Naomi, was awesome helping me with a reservation. That was the only thing good about this place. I cannot fathom how it is called a resort.
First off, the room was filthy, drapes were dirty, bathtub was not clean, and the fridge did not work...More
After a night of terror at our home in Gurabo during hurricane Maria and 2 weeks without communication, school, daycare, work ($$$), electricity, water supplies waiting hours in lines for basic supplies like food, gasoline, banks etc knowing nothing from our family on Aguada and...More
Thank Hector R
Response from dalonso, General Manager at Mayaguez Resort & CasinoResponded 13 October 2017
We are sorry you had this experience at our property. How many people were in your room? We only accept up to 4 persons. Speaking about other areas of the hotel... Did you had the opportunity to enjoy the pool and had a hot meal?
I arrived late and left early for work in the aftermath of Hurricane Maria so could not avail myself of all that they had to offer, but the facilities were very nice and we had uninterrupted power and running, potable water (including hot). The restaurant...More
Response from dalonso, General Manager at Mayaguez Resort & CasinoResponded 6 October 2017
Thanks fro your review. We appreciate it. Come back soon!
We stayed here as a family, 4 people and a baby! Overall good price and included breakfast, i think kids should eat free and since is a buffet, you won't lose because the adults need to consume, kids don't eat a lot. The side i...More
I booked a two night stay at this hotel because I thought it would be nice and wanted to enjoy the facilities. Unfortunately, this place is really not worth the money. They have a new part with fancy rooms which are very pricey, but still,...More