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Mayaguez Resort & Casino

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Traveller (254)
Room & Suite (269)
Pool & Beach (105)
Ratings and reviews
  • Excellent22%
  • Very good25%
  • Average19%
  • Poor15%
  • Terrible19%
Travellers talk about
“resort casino”(5 reviews)
“pool view”(4 reviews)
“family vacation”(7 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Poolside Bar
Fitness centre
Spa
Wheelchair Access
Business Centre
Laundry Service
3 Star Hotel
The Mayagüez Resort & Casino is an independently operated, deluxe, full service hotel located in the west coast town of Mayagüez.The hotel is nestled amid 20 acres of scenic, sunny surroundings with spectacular views of the Bay. It is conveniently located 15 minutes from the center of...
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Location and contact
0.3 Route 104 Km, Mayaguez 00680, Puerto Rico
4.3 km to Eugenio M. De Hostos Airport
26 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (429)
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21 - 25 of 205 reviews
Reviewed 13 October 2017

Naomi, was awesome helping me with a reservation. That was the only thing good about this place. I cannot fathom how it is called a resort. First off, the room was filthy, drapes were dirty, bathtub was not clean, and the fridge did not work...More

Thank joserodriguez10
Reviewed 9 October 2017 via mobile

After a night of terror at our home in Gurabo during hurricane Maria and 2 weeks without communication, school, daycare, work ($$$), electricity, water supplies waiting hours in lines for basic supplies like food, gasoline, banks etc knowing nothing from our family on Aguada and...More

Thank Hector R
Response from dalonso, General Manager at Mayaguez Resort & CasinoResponded 13 October 2017

We are sorry you had this experience at our property. How many people were in your room? We only accept up to 4 persons. Speaking about other areas of the hotel... Did you had the opportunity to enjoy the pool and had a hot meal?

Reviewed 4 October 2017 via mobile

I arrived late and left early for work in the aftermath of Hurricane Maria so could not avail myself of all that they had to offer, but the facilities were very nice and we had uninterrupted power and running, potable water (including hot). The restaurant...More

Thank msdebra007
Response from dalonso, General Manager at Mayaguez Resort & CasinoResponded 6 October 2017

Thanks fro your review. We appreciate it. Come back soon!

Reviewed 17 August 2017 via mobile

We stayed here as a family, 4 people and a baby! Overall good price and included breakfast, i think kids should eat free and since is a buffet, you won't lose because the adults need to consume, kids don't eat a lot. The side i...More

Thank Jen C
Reviewed 13 August 2017

I booked a two night stay at this hotel because I thought it would be nice and wanted to enjoy the facilities. Unfortunately, this place is really not worth the money. They have a new part with fancy rooms which are very pricey, but still,...More

Thank Yesenia C
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$143 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (254)
Room & Suite (269)
Pool & Beach (105)
Dining (65)
Amenities (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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b3gee
19 June 2018|
AnswerShow all 5 answers
Response from Rocko Diego P | Reviewed this property |
Yes you will have to park back of hotel, if you have a handicap permit, that's an advantage, the first floor I stayed smelled like rotten rugs, bathroom horrible, furniture 50 years old.
0
Votes
rayack
27 August 2016|
AnswerShow all 6 answers
Response from sagsat | Reviewed this property |
Sorry bit late but no pet friendly.
0
Votes
AMG101080
23 March 2016|
AnswerShow all 2 answers
Response from Rocko Diego P | Reviewed this property |
It could take you 20 minutes to 25 to get to crash boat beach Aguadilla
0
Votes
Room Tips
"Ask for the new tower rooms."
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"Always ask for a room in the new tower"
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"Select another hotel. Do not go to this one"
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"Front of the pool. Nice!"
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