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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
The room carpet had a terrible mildew smell, multiple roaches in bedroom and bathroom, restaurant service terribly slow, a bartender that will not service locals (will only tend to foreigners, just looking for tips), WIFI service is terrible, front desk staff, guards, and parking team...More
Stayed for business in the new tower. The facilities need to be refreshed but my room was very nice as it was located in their newest tower (two double beds, big TV, ground floor, new tile, new carpet, desk area).
Although the menu at the...More
After Maria many restaurant had sufer. I went to the lunch special. It is $12 but it only offer one meat and one dessert. I felt it was to expensive for to little options. Well I was comparing it to before María (with 3 or...More
They’re up and running, following Hurricane Maria, but the service is weak, at best. If you stay, ask for a room in the new tower, the rooms in the older building are in dire need of updates and renovation.
There’s clean/potable water and hot water....More
Response from dalonso, General Manager at Mayaguez Resort & CasinoResponded 3 weeks ago
So sorry to hear that you had a bad experience with us. Every day we strive to improve our service so our guests have a more pleasant stay. We have made annotations of your concerns and we will evaluate them. Thanks !
We were lucky enough to stay at the Mayaguez during and after Hurricane Maria. The staff was all very professional and helpful during such a disaster! I could not believe how calming they were to the guests when you know they must have been very...More
US$141 - US$290 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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