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Great place to visit with the family. We stay 3 days at the Tower and was abnice experience. The rooms are really clean, the room service awesome. The prices at the restaurant are not cheap, but around the area there are many nice restaurants.They have...More
Response from dalonso, General Manager at Mayaguez Resort & CasinoResponded 2 weeks ago
Thanks Ramon for your review. We will take in consideration the water heater . Did you tried the Jacuzzi at the second level?. The water is usually warm. Please let us know
Stayed overnight in a king room and it was very spacious and clean. Great view to the pool area and the bathroom was clean too. The self parking is a bit limited. The breakfast buffet had just about everything.
Response from dalonso, Manager at Mayaguez Resort & CasinoResponded 2 weeks ago
Thanks for your review. Hope you slept well. You are very welcome always!
This was my second stay at this hotel, but it was the first after the remodeling. I stayed at the new tower and the rooms were great, very modern and clean. The pool area was amazing and the staff at the front desk were friendly,...More
Response from dalonso, Manager at Mayaguez Resort & CasinoResponded 3 weeks ago
Thanks for your review Aviashey! We love to hear how much people have enjoyed in our hotel. We hope to see you again very soon.
We overnighted here on a visit to the west coast recently. Not sure if it was Maria or just general wear and tear but this place needs work. Well located but seriously uncomfortable to get in and out of because of Casino clientele who overstuff...More
This hotel have been an institution in Mayagüez for decades, it was a Hilton. The main structure is showing a lot of wear and tear and the rooms in this area are small, dated, and look dilapidated. If you happen to get a room in...More