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Holiday Inn Mayaquez & Tropical Casino

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249 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Puerto Rico
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 July 2016 via mobile

Stayed here for 1 night and I loved it really has. great rooms!!! Really recommended if going to the east!! The rooms are modern and really comfy. Clean rooms and a lot of scene at night. Near good restaurants. The view of my room wasn't that great but it doesn't matter I loved it.

Helpful?
Thank Keishla
Milford,Pa
Level Contributor
351 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 9 July 2016 via mobile

Whenever I go to this side of the island we stay here. We stayed one night with my wife's family. As usual the staff was very friendly and helpful. The hotel is still being renovated and we were warned that we could hear noise after 9:30 AM but on our floor it was quiet. As usual the room was clean,,... More 

Helpful?
Thank Milford_PaMooseman
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2016 via mobile

We had an excellent experience. The room was spotless, bed was comfy, staff was very friendly and professional. Our stay was very short. The breakfast buffet was great. The wifi was spotty at night. 5th floor room was perfect. Highly recommend this hotel. By the way, their mojitos at Fat Tuesday's were spot on.

Helpful?
Thank LeslyTraveler
Port Saint Lucie, Florida
Level Contributor
3 reviews
Reviewed 29 June 2016

Very clean and comfortable rooms. Restaurant have good selection and prices. Hotel is close to shopping area, with lots of restaurants. My Daughter enjoyed the Rooster, Hen and chicks in the pool area. Internet gets slow during peak hours, we will be back.

Helpful?
Thank EBPTY
Carolina, Puerto Rico
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2016

The hotel has a very good location. I stayed in one of the recenrly renovated rooms and it was nice. Renovations are still going on so be sure to,ask for a renovated room.The hotel staff is courteous. Fat Tuesday was nothing special, just ok.

Helpful?
Thank Jose D
Sanbana Grande, Puerto Rico
Level Contributor
136 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 13 June 2016

My family and I spend a weekend in the Holiday Inn Mayaguez & Torpical Casino Because of my daughter college graduation.The hotel is very clean and comfortable. It is very well kept The service is excellent and they know how to make you feel good. Very good and clean restaurant with good prices. The room was quiet and clean. The... More 

Helpful?
2 Thank paquitin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 June 2016

The place is clean. The rooms are fully updated. The food and the service in the restaurant is excellent. The persons that works in the front desk are very nice. We forgot a hand bag in the room at the check out and call them later and it was in housekeeping.

Helpful?
1 Thank Carlos L
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 June 2016 via mobile

It's a good hotel...nothing fancy just in the side of the road in mayaguez...its a buisness hotel so dont expect a big pool and big areas...It has a small casino...I think is the best feature of the hotel...all the staff are very friendly and all very clean and well organized...It has a very small and mediocre fitness center...It's under renovation... More 

Helpful?
1 Thank Felix D
IHGService, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Felix D, Thank you for taking the time to write a review of our hotel. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your willingness to spare some of your time to relay your comments is genuinely appreciated. Again,... More 

Texas
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 5 June 2016

I recently spent a three night stay at this hotel and I'm going to begin my review by addressing the positives first. The exterior of the hotel is kept in pristine condition with ample free parking. Every staff member that I interacted with during my stay were genuinely committed to assisting me and making my stay a trouble free experience,... More 

Helpful?
1 Thank JuniorTexas
Hanoi
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 May 2016 via mobile

I spent nearly nine days in this hotel while in Puerto Rico on business. The hallways smell of mildew and are musty. The air conditioning in the rooms is atrocious. Either it's hot and everything is tacky or else it's freezing cold. There are refrigerators but they must be paid for extra. The casino downstairs is noisy and attracts a... More 

Helpful?
1 Thank John Philip R
IHGService, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear John Philip R, Thank you for taking the time to post a review of your recent review. It is regrettable that some aspects of our property did not live up to your expectations. Allow us to apologize for any inconvenience you may have experienced, particularly with the unusual smell and air conditioning system. Although we would have preferred you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 

Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Region: Caribbean > Puerto Rico > Mayaguez
Price Range: €116 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
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Also Known As:
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaguez
Mayaguez Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mayaquez & Tropical Casino staff and other travellers.
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Questions? Get answers from Holiday Inn Mayaquez & Tropical Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"”
 of 5 bubbles , 29 Nov 2016 | Read review
“Rooms higher up more peaceful”
 of 5 bubbles Ralphn680, 31 Oct 2016 | Read review
“Get a insect repellent coconut based for when you are at the beach”
 of 5 bubbles perlafloresb, 26 Oct 2016 | Read review
“Ask for a newly renovated pool with a view of the front of the building.”
 of 5 bubbles 986deannas, 15 Aug 2016 | Read review
“6th floor rooms very quiet and renovated”
 of 5 bubbles EBPTY, 29 Jun 2016 | Read review
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