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Holiday Inn Mayaquez & Tropical Casino

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256 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Reviewed 1 August 2016

The most comfortable bed ever! A good stay, good service! A clean room with everything you need: coffee maker, a safe to store valuables, a small fridge, a desk, and free Wireless Internet. Near good restaurants and beaches. The pool was good too, very refreshing!

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Helpful?
Thank Diana R
Reviewed 1 August 2016 via mobile

As a employee of hotel industry i must say im very happy. Rooms are clean, no smoking odors, a lot space, furniture is great looking view, parking is free, excellent pool. I wish next time ill come fix air condioner and place soap stands or containers. Very happy with this brand.

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Thank Cristobal P
Reviewed 1 August 2016 via mobile

I don't stay in hotels much, but the Holliday Inn in Mayagüez doesn't feel like an exciting place with the basics only. They have a casino which is cool and a Fat Tuesdays which I didn't personally liked. Rooms are pretty clean with enough towels. Bed is nice and comfortable. WiFi included is a plus. One thing I think they...

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Helpful?
Thank Golosocriollo
IHGService, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear Golosocriollo, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our breakfast options and internet connection. On the other hand, we regret any shortcomings you experienced during your visit. Reviews like yours are very valuable...

Isabela, Puerto Rico
Reviewed 27 July 2016 via mobile

I stayed with my wife to celebrate our wedding anniversary. Before arriving to the hotel, I called the hotel to arrange the delivery of a flower bouquet for my wife. The staff did a great job and when we arrived to our room, the flower bouquet was on the room. My wife was delighted. The pool was great and the...

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Thank AyrFer
Reviewed 26 July 2016 via mobile

Excellent stay,excellent prices, excellent service, very clean and all very friendly. Love that place. Close to all The places, near Boquerón and restaurant.. hotel 100% recommended.. I returned again.

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Thank Tania G
Puerto Rico
Reviewed 10 July 2016 via mobile

Stayed here for 1 night and I loved it really has. great rooms!!! Really recommended if going to the east!! The rooms are modern and really comfy. Clean rooms and a lot of scene at night. Near good restaurants. The view of my room wasn't that great but it doesn't matter I loved it.

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Thank Keishla
Milford,Pa
Reviewed 9 July 2016 via mobile

Whenever I go to this side of the island we stay here. We stayed one night with my wife's family. As usual the staff was very friendly and helpful. The hotel is still being renovated and we were warned that we could hear noise after 9:30 AM but on our floor it was quiet. As usual the room was clean,,...

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Helpful?
Thank Milford_PaMooseman
Reviewed 2 July 2016 via mobile

We had an excellent experience. The room was spotless, bed was comfy, staff was very friendly and professional. Our stay was very short. The breakfast buffet was great. The wifi was spotty at night. 5th floor room was perfect. Highly recommend this hotel. By the way, their mojitos at Fat Tuesday's were spot on.

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Helpful?
Thank LeslyTraveler
Port Saint Lucie, Florida
Reviewed 29 June 2016

Very clean and comfortable rooms. Restaurant have good selection and prices. Hotel is close to shopping area, with lots of restaurants. My Daughter enjoyed the Rooster, Hen and chicks in the pool area. Internet gets slow during peak hours, we will be back.

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Thank EBPTY
Carolina, Puerto Rico
Reviewed 28 June 2016

The hotel has a very good location. I stayed in one of the recenrly renovated rooms and it was nice. Renovations are still going on so be sure to,ask for a renovated room.The hotel staff is courteous. Fat Tuesday was nothing special, just ok.

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Helpful?
Thank Jose D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 

Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Region: Caribbean > Puerto Rico > Mayaguez
Price Range: €118 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaguez
Mayaguez Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mayaquez & Tropical Casino staff and other travellers.
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Questions? Get answers from Holiday Inn Mayaquez & Tropical Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“RENOVATED --make sure you get a renovated room!”
 of 5 bubbles 895denn, 8 Jan 2017 | Read review
“Verify that your fridge works, mine did not.”
 of 5 bubbles rolandod949, 11 Dec 2016 | Read review
“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"”
 of 5 bubbles , 29 Nov 2016 | Read review
“Rooms higher up more peaceful”
 of 5 bubbles Ralphn680, 31 Oct 2016 | Read review
“Get a insect repellent coconut based for when you are at the beach”
 of 5 bubbles perlafloresb, 26 Oct 2016 | Read review
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