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Holiday Inn Mayaquez & Tropical Casino

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265 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Knoxville, Tennessee
Reviewed 1 week ago via mobile

Absolutely loved staying here. The front desk person Ashley was very friendly and informative. She upgraded our room after she overheard me talking to my husband about how small our room was at The Holiday Inn Express in down town San Juan. That was really awesome of her!!! We never did hit the casino up, but did go to to...

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Thank JessicaStokes79
Reviewed 2 weeks ago via mobile

The hotel is great, well placed near the main road, surrounded by places to go shop and eat. The rooms are nice and well kept. Holly's Cafe staff is very courteous and the restaurant is very clean, they serve an awesome buffet breakfast. I recommend staying in this hotel if you find yourself visiting the west side of PR.

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Thank valinda18
New York, New York, United States
Reviewed 3 weeks ago

Really Friendly Staff from Top to Bottom. I have been here several times and Never a disappointment. I was there January 2017 and the room was updated to the point that I was shocked the prices were left the same. Like I said "A Must Stay when in the West Coast of P.R." Say Hello to a Great Bartender Joe...

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Thank Eric S
kingston NY
Reviewed 17 February 2017

My husband and I stayed two nights here recently. We were on a Puerto Rico trip and decited to take a side trip to the west coast. The Holiday Inn was conveniently located for us to explore west coast areas. We ate in the on site restaurant for breakfast, and the buffet was good. Staff are courteous and friendly. Our...

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Thank nymaureen
Reston VA
Reviewed 11 February 2017 via mobile

For a Holiday Inn the hotel was clean and friendly. The casino is entered directly from the hotel, luckily the noise from machines and game tables is well isolated from the dining room and sleeping areas. The room was well furnished with multiple connecting ports for our phones computers and IPad. You need to use your room key to activate...

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Thank Argentinaexpert23
Austin, Texas
Reviewed 6 February 2017

My second stay here in 12 months and my experience has been consistent. Rooms are clean and comfortable, but there are only 2 elevators that are painfully slow and no staircases you can use. Be prepared to use the waiting lounges outside the elevators! The bar is connected to the casino floor and the music is always up so loud...

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Thank MikePrz78
New Yorker
Reviewed 18 January 2017

Hola! This was the start of our holiday journey this past December/January. The need to stay at this part of the island the first week of our trip was imperative since I am from Cabo Rojo and this is where the majority of my familia resides. I always passed by this hotel hoping to one day stay - and I...

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Thank OmnificentNewYorker
Jersey City, New Jersey
Reviewed 8 January 2017

Alicia said she was checking us into a renovated executive room but we were given a very outdated room with badly stained carpet (and no safe). We were staying for 7 days so we asked for another room and Ruben (excellent) checked us into a renovated room. There is a HUGE difference between the quality of the rooms. Over all...

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Thank Den N
Reviewed 7 January 2017 via mobile

I have explendit vacation time. Feel free to rest and enjoy. My wife enjoy the place, and want to come back to stay there. They have casino open 24 hours. Also have a great restaurant in the lobby. They have game room for the kids.

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Thank Tio C
Miami
Reviewed 27 December 2016 via mobile

I have stayed here 5 times in the last 6 months. The staff is very helpful, the rooms are ample and clean with a huge TV and nice work desk. Restrooms are very comfortable. Room service is excellent and very reasonable. I've not used any other amenities but the Casino looks always busy and there is a Fat Tuesdays in...

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Thank blobus62

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 

Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Region: Caribbean > Puerto Rico > Mayaguez
Price Range: €115 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaguez
Mayaguez Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mayaquez & Tropical Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 301 is quiet.”
 of 5 bubbles nymaureen, 17 Feb 2017 | Read review
“Higher level rooms are quieter.”
 of 5 bubbles OmnificentNewYorker, 18 Jan 2017 | Read review
“RENOVATED --make sure you get a renovated room!”
 of 5 bubbles 895denn, 8 Jan 2017 | Read review
“Verify that your fridge works, mine did not.”
 of 5 bubbles rolandod949, 11 Dec 2016 | Read review
“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"”
 of 5 bubbles , 29 Nov 2016 | Read review
5 of 5