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Hyatt House San Juan

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Traveller (269)
Room & Suite (129)
Dining (34)
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Overview
  • Excellent63%
  • Very good27%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“olive garden”(20 reviews)
“full kitchen”(32 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (952)
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810 results
Traveller rating
506
216
50
19
19
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LanguageEnglish
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506
216
50
19
19
Show reviews that mention
All reviewsconvention centerolive gardenfull kitchengreat hotelacross the streetpan american piershuttle servicecruise portclean hotelliving roombusiness travelerfree breakfastwalking distancehome away from homepre cruise staytaxi ridewould highly recommend this hotel
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1 - 5 of 810 reviews
Reviewed 2 days ago

We stayed here prior to boarding a cruise with 20 family members. Very nice hotel. Within walking distance to many restaurants and not far from the cruise port. Good buffet breakfast. Comfortable rooms and cleanly. Staff was friendly and accommodating. Definitely recommend staying here.

Review collected in partnership with Hyatt Hotels
Thank bhfdgal
Reviewed 2 days ago

We stayed here before a cruise. Very close to the ship terminal. Very nice hotel. Good bar and evening area to relax in with friends. Excellent breakfast included, even custom omelets! Would definitely stay here again.

Review collected in partnership with Hyatt Hotels
Thank MarySP2014
Reviewed 3 days ago via mobile

We stayed for one night after a cruise. We arrived in the morning and expected to have to wait most of the day for our room, they cleaned it quickly and got us in early. They also offered to hold our bags so we could...More

Thank MVP2013
Reviewed 6 days ago

I recently booked a few nights for my mother in Hyatt House San Juan for her visit for a family members funeral. She had arguably the worst hotel experience of her life. The stay was for two nights. The first night she checked into her...More

Review collected in partnership with Hyatt Hotels
Thank arodr1226
Reviewed 1 week ago

Stayed at Hyatt House pre-cruise. Beautiful modern hotel, lovely rooms, great pool, complimentary breakfast and a welcoming staff. Guests also have access to Hyatt Place just across the street. Close to both cruise ports, so perfect pre-cruise or after cruise hotel.

Thank John W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$196 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$196 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (269)
Room & Suite (129)
Dining (34)
Pool & Beach (28)
Amenities (18)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jasonalexander427
21 April 2018|
AnswerShow all 8 answers
Response from John W | Reviewed this property |
No, it is not on the beach, has a pool only
1
Vote
ottawatravelbug70
1 March 2018|
AnswerShow all 2 answers
Response from Luis Efrén S | Reviewed this property |
Hi @ottawatravelbug70, the hotel offers a small shop next to front desk where you can find some packed snacks (chocolate, chips and so for) ... in the area and in a walking distance you can find some restaurants like... More
1
Vote
Jessica C
13 November 2017|
Answer
Response from Jose M | Reviewed this property |
I don’t know what exactly that means. But, I could tell you that where my family lives in San Juan power and water utilities have been re established. In my opinion everything should be getting back to normal over there. I’m... More
0
Votes
Room Tips
"Stay at 5th floor"
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"Pay extra for a room with a bay view"
Read review
"Higher rooms have better view of Old Town and the Port"
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"When thinking about business trip to San Juan, think in Hyatt House"
Read review
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