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Hyatt House San Juan

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Traveller (285)
Room & Suite (135)
Dining (37)
Overview
  • Excellent64%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“full kitchen”(34 reviews)
“olive garden”(25 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (999)
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851 results
Traveller rating
539
222
51
19
20
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LanguageEnglish
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539
222
51
19
20
Show reviews that mention
All reviewsconvention centerfull kitchenolive gardenacross the streetmade to order omeletsgreat hotelwalking distancecruise portpan american pierclean hotelliving roombusiness travelerfree breakfastpre cruise staybusiness triphome away from hometaxi ride
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1 - 5 of 851 reviews
Reviewed 5 days ago

Hotel is in a great location with restaurants close by. The rooms are nice esp bathrooms which are large and attractive. The hotel is pet friendly with free parking.. nice pool. breakfast is included and is different daily.

Review collected in partnership with Hyatt Hotels
Thank estagale
Reviewed 6 days ago

The rooms are comfortable, and with kitchen. They offer a complete breakfast every morning with omelette station and waffles, a variety of juices and fruits. The pool is small. The location is the best, San Juan Bay Waterfront. Near to Casinos, Restaurants, Port, and the...More

Review collected in partnership with Hyatt Hotels
Thank ruthcaliz
Reviewed 2 weeks ago

Staff was very professional and courteous. Hotel and room were very clean and extremely well taken care of. Walking distance to restaurants, close to other hotels and convention center, and even across another hotel with a casino. Delicious hot breakfast. Great value for the money.

Review collected in partnership with Hyatt Hotels
Thank 495manny
Response from Laura S, Director of Sales at Hyatt House San JuanResponded 1 week ago

Thank you for your feedback. I am happy to hear that you enjoyed your stay with us at Hyatt House San Juan. We look forward to welcoming you back in the near future. I remain at your service! Sincerely,

Reviewed 2 weeks ago

Stayed here for 3 days. The hotel is great, the rooms are clean and the staff are exceptional. The hotel has everything you could want and is central to so much to do and see. This is my family's second trip to San Juan and...More

Thank kents335
Response from Laura S, Director of Sales at Hyatt House San JuanResponded 1 week ago

Thank you for your feedback. I am happy to hear that you enjoyed your stay with us at Hyatt House San Juan. We remain at your service and look forward to welcoming you back to our area. Not sure if you noticed the construction projects...More

Reviewed 2 weeks ago via mobile

The staff at this hotel is grade A. The hotel offers breakfast, and rooms come with a full kitchen. The location is quite, and easy access to Santurce, Old San Juan, and walking distance to Miramar. The pool is a bit small, but you can...More

Thank Bella0519
Response from Laura S, Director of Sales at Hyatt House San JuanResponded 1 week ago

Thank you for your feedback. I am happy to hear that you enjoyed your stay with us at Hyatt House San Juan. I am also glad to hear that since you found our pool to be small, our sister property larger pool option did meet...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$184 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$184 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (285)
Room & Suite (135)
Dining (37)
Pool & Beach (29)
Amenities (18)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Grace C
18 July 2018|
AnswerShow all 13 answers
Response from Bella0519 | Reviewed this property |
Walking distance , likely between a 1/4 to 1/2 mile.
1
Vote
ottawatravelbug70
16 July 2018|
Answer
Response from Pr_guy27 | Reviewed this property |
Yes, but not walking. You will need a taxi for that. Kind of a shirt ride but crossing a highway and a popular avenue then u need a car.
0
Votes
the_bluescanada
11 July 2018|
Answer
Response from Bella0519 | Reviewed this property |
No. You'll have to take uber or a taxi.
0
Votes
Room Tips
"Choose a room with port view, i.e. 406"
Read review
"Higher floors have a nice view of the bay area."
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"Stay at 5th floor"
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"Pay extra for a room with a bay view"
Read review
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