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All reviewsjewelry storepresidential suiteold san juanwithin walking distance of restaurantslarge suitefull kitchenexcellent locationstay there againchain hotelswater pressure in the showerbalcony overlookingcruise shipinterior roombeds were very comfortablechecking outshort staygreat place to stay
We stayed here prior to a RCC cruise. The room was clean and spacious (the San Sebastián suite) for 4 of us (me, my husband and 2 teenagers). The staff was very friendly. We thought it was within walking distance of our port, but there...More
My wife and I arrived around 4:30 am the big surprise is there wasn’t anybody available to talk to even front desk! Yes no one in there, they give my room key to the guy across the street from the hotel he approached me and...More
Thank Ali J
Response from Maricruz M, Manager at Fortaleza SuitesResponded 21 May 2018
Dear Mr. J
My name is Maricruz and we paid Mark to await your arrival,
the third party company which you booked through had us both on line, when you arrived, you booked our most economical room and I tried to accommodate you in one...More
We arrived very early on a flight from Chicago, and the front desk isn't manned 24 hours. We ended up spending several hours across the street at the Casa Blanca Hotel, who were kind enough to keep our luggage and let us hang out there...More
This establishment is connected to a store front. There is a jewelry store front that shares the entrance to the hotel. Quaint rooms that are comfortable and have A/C. Comfortable bed with nice linens and large bathroom. We were going to be late arrivals and...More
It was our first visit to San Juan. I had checked all the major chains only to find that the rates were inflated because of availability. I found the Fortaleza Suites and read all the feedback. I am very glad that we decided to stay...More
It depends on what terminal you are on.. a taxi was less than $15 from the Terminal that is across the bay used by NCL. Be sure to check your terminal. There is a different one for cruises starting in San Juan and those that... More
It depends on what terminal you are on.. a taxi was less than $15 from the Terminal that is across the bay used by NCL. Be sure to check your terminal. There is a different one for cruises starting in San Juan and those that are only stopping for the day.