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Fortaleza Suites

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Traveller (131)
Room & Suite (60)
Dining (12)
Ratings and reviews
  • Excellent52%
  • Very good24%
  • Average15%
  • Poor4%
  • Terrible5%
Travellers talk about
“jewelry store”(16 reviews)
“old san juan”(55 reviews)
View all reviews
What's included
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Wheelchair Access
3 Star Hotel
View all hotel information
Location and contact
315 Calle de La Fortaleza | Old San Juan, San Juan 00901-1716, Puerto Rico
Hotel website
12.3 km to Luis Munoz Marin Intl Airport
204 restaurants are within a 0.5 km radius
0.4 km from Old San Juan
View nearby attractions and restaurants
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Reviews (113)
Filter reviews
106 results
Traveller rating
55
28
14
5
4
Traveller type
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LanguageEnglish
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55
28
14
5
4
Show reviews that mention
All reviewsjewelry storepresidential suiteold san juanwithin walking distance of restaurantslarge suitefull kitchenexcellent locationstay there againchain hotelswater pressure in the showerbalcony overlookingcruise shipinterior roombeds were very comfortablechecking outshort staygreat place to stay
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1 - 5 of 106 reviews
Reviewed 1 week ago via mobile

We stayed here prior to a RCC cruise. The room was clean and spacious (the San Sebastián suite) for 4 of us (me, my husband and 2 teenagers). The staff was very friendly. We thought it was within walking distance of our port, but there...More

Thank authormmom
Reviewed 17 May 2018 via mobile

My wife and I arrived around 4:30 am the big surprise is there wasn’t anybody available to talk to even front desk! Yes no one in there, they give my room key to the guy across the street from the hotel he approached me and...More

Thank Ali J
Response from Maricruz M, Manager at Fortaleza SuitesResponded 21 May 2018

Dear Mr. J My name is Maricruz and we paid Mark to await your arrival, the third party company which you booked through had us both on line, when you arrived, you booked our most economical room and I tried to accommodate you in one...More

Reviewed 16 May 2018

We arrived very early on a flight from Chicago, and the front desk isn't manned 24 hours. We ended up spending several hours across the street at the Casa Blanca Hotel, who were kind enough to keep our luggage and let us hang out there...More

Thank SkierGRL
Reviewed 31 March 2018

This establishment is connected to a store front. There is a jewelry store front that shares the entrance to the hotel. Quaint rooms that are comfortable and have A/C. Comfortable bed with nice linens and large bathroom. We were going to be late arrivals and...More

Thank sewkitty
Reviewed 27 March 2018

It was our first visit to San Juan. I had checked all the major chains only to find that the rates were inflated because of availability. I found the Fortaleza Suites and read all the feedback. I am very glad that we decided to stay...More

Thank Paul C
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About
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
11
Price range
US$136 - US$264 (Based on Average Rates for a Standard Room)
Location
Caribbean > Puerto Rico > San Juan
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Multilingual Staff
Non-Smoking Hotel
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
11
Price range
US$136 - US$264 (Based on Average Rates for a Standard Room)
Location
Caribbean > Puerto Rico > San Juan
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
11
Price range
US$136 - US$264 (Based on Average Rates for a Standard Room)
Location
Caribbean > Puerto Rico > San Juan
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Traveller (131)
Room & Suite (60)
Dining (12)
Family and Play Areas (7)
Questions & Answers
Ask a question
JO.S
10 May 2018|
Answer
Response from Sandy F | Reviewed this property |
The suites all have own bathroom and kitchen
0
Votes
Lisa F
20 April 2018|
AnswerShow all 5 answers
Response from Tamara T | Reviewed this property |
Yes they have bathrooms. They are small, comfortable rooms, TV., Maid service. If you're looking for a grand hotel go elsewhere. They are nice, clean and are close walking to everything.
1
Vote
Dawn4115
18 December 2017|
AnswerShow all 3 answers
Response from Sue L | Reviewed this property |
It depends on what terminal you are on.. a taxi was less than $15 from the Terminal that is across the bay used by NCL. Be sure to check your terminal. There is a different one for cruises starting in San Juan and those that... More
0
Votes
Room Tips
"Don't stay on the ground floor."
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"Book a suite with a balcony."
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"No elevator so book first floor is you have issues with stairs."
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"Ask for a suite for luxury upstairs"
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