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Fortaleza Suites

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Traveller (128)
Room & Suite (60)
Dining (12)
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Overview
  • Excellent53%
  • Very good25%
  • Average14%
  • Poor4%
  • Terrible4%
Travellers talk about
“jewelry store”(16 reviews)
“old san juan”(53 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
3 Star Hotel
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Reviews (110)
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54
28
13
5
3
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54
28
13
5
3
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All reviewsjewelry storepresidential suiteold san juanwithin walking distance of restaurantslarge bedroomfull kitchencruise terminalexcellent locationstay there againchain hotelsliving roomwater pressure in the showerbalcony overlookingquaint hotelinterior roombeds were very comfortablecaribbean cruise
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1 - 5 of 103 reviews
Reviewed 3 weeks ago

This establishment is connected to a store front. There is a jewelry store front that shares the entrance to the hotel. Quaint rooms that are comfortable and have A/C. Comfortable bed with nice linens and large bathroom. We were going to be late arrivals and...More

Thank sewkitty
Reviewed 4 weeks ago

It was our first visit to San Juan. I had checked all the major chains only to find that the rates were inflated because of availability. I found the Fortaleza Suites and read all the feedback. I am very glad that we decided to stay...More

Thank Paul C
Reviewed 4 weeks ago via mobile

Nice location and the San Sebastián suite was ok for the money. Nicely clean. The Front desk was friendly and efficient. The single tv in suite did not work, rooms had no natural light and one bed squeaked constantly. Internet was fast and good ac...More

Thank Laz H
Reviewed 15 March 2018 via mobile

Stayed here on March 3rd before cruising with Carnival on March 4th. Front desk staff was phenomenal! She made us feel welcomed and gave us some restaurant recommendations that were fabulous. Room description was 100% accurate. We stayed in the San Jose (interior room). Beds...More

Thank scubamdj
Reviewed 12 March 2018

The location of this little inn is great--right in Old San Juan and within a twenty-minute walk of everything. That's about all the good things I can say about this place. Rooms are tiny; no closet, small shower, no vanity just a sink; barely enough...More

Thank waldentenn
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$135 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (128)
Room & Suite (60)
Dining (12)
Family and Play Areas (7)
Questions & Answers
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Lisa F
20 April 2018|
AnswerShow all 4 answers
Response from Tamara T | Reviewed this property |
Yes they have bathrooms. They are small, comfortable rooms, TV., Maid service. If you're looking for a grand hotel go elsewhere. They are nice, clean and are close walking to everything.
1
Vote
Dawn4115
18 December 2017|
AnswerShow all 3 answers
Response from Sue L | Reviewed this property |
It depends on what terminal you are on.. a taxi was less than $15 from the Terminal that is across the bay used by NCL. Be sure to check your terminal. There is a different one for cruises starting in San Juan and those that... More
0
Votes
margot f
14 October 2017|
Answer
Response from Maricruz M | Property representative |
Good Morning, Two bedroom
0
Votes
Room Tips
"Book a suite with a balcony."
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"No elevator so book first floor is you have issues with stairs."
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"Ask for a suite for luxury upstairs"
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"Rooms to the street have a great balcony but are noisier.. late night bars are close"
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