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    Cervantes

    Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
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    24/12/2017 25/12/2017
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    Traveller (241)
    Room & Suite (240)
    Dining (36)
    Overview
    • Excellent47%
    • Very good32%
    • Average9%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “old san juan” (244 reviews)
    “recinto sur” (8 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Suites
    Concierge
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (532)
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    121 - 125 of 486 reviews

    Reviewed 9 March 2016 via mobile

    My husband and I stayed here a few years back and enjoyed our stay until our return recently. Unfortunately this hotel is really run down. It has really changed as far as room quality, it's gone down hill. Holes in the wall, tears in dirty...More

    Thank Rosalyn G
    Response from CervantesprGM, General Manager at CervantesResponded 14 March 2016

    Thank you for taking time to write this review at let us know about your experience. It is always good to know if we did anything that could be done better in the future. We will look into all your pointers. It is sad that...More

    Reviewed 7 March 2016

    Good location very nice suite with large walk in steam shower. Fantastic restaurants close to hotel Dragonfly is one to mention. Close to walk all around Old San Juan. Nice staff. Would recommend this hote. We had two balconies in our room that overlooked the...More

    Thank MendyRent
    Reviewed 5 March 2016

    We stayed here one night pre cruise. This property is in a great location in the heart of Old San Juan, surrounded by restaurants, shops and bars. The staff at this hotel are some of the most pleasant and accommodating that we have ever encountered....More

    Thank Steven F
    Reviewed 25 February 2016

    We arrived in Old San Juan earlier than expected and were able to check in 2 hours early. The staff was friendly and accommodating. The room was comfortable and the bathroom was clean. But, the best part about this hotel was the LOCATION. The location...More

    Thank jerzeygirl1212
    Reviewed 18 February 2016

    Loved the location. Near restaurants, pubs and the enclosed trolley line. There was a lot of street noise early in the morning even on a sunday. Sounded like garbage trucks picking up bottles. The room and bath was very nice. Elevator large enough for several...More

    Thank Phillis O
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Concierge
    • Breakfast included
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$271 - US$282 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Romantic Hotel in San Juan
    • #10 Family Hotel in San Juan
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 12
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Hotwire, Travelocity, TripOnline SA and Cheap Tickets so you can book your Cervantes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Cervantes Hotel San Juan ,
    • Cervantes San Juan
    Add Photo Photos
    Traveller (241)
    Room & Suite (240)
    Dining (36)
    Pool & Beach (1)
    Hotel & Grounds (136)
    Bathroom (27)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
    Decanter Hotel
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    San Juan Marriott Resort & Stellaris Casino
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    4.59 km away
     
    Sheraton Old San Juan Hotel
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    Nearby Restaurants
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    Inaru Restaurant
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    Nearby Attractions
    Plaza de Colon
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    .16 km away
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    Museo del Mar
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    Ask a question
    Questions & Answers
    trip1mn
    5 December 2017|
    AnswerShow all 2 answers
    Response from Simon R | Reviewed this property |
    I’m thinking they are not open primarily because there are only two reviews on trip advisor following my stay on 17Sept which was three days prior to the hurricane. I also note no bookings being offered by the usual travel... More
    1
    Vote
    Doug M
    25 November 2017|
    AnswerShow all 3 answers
    Response from lindsvel1 | Reviewed this property |
    I have no idea, we went in July prior to the storm. I work w someone that is from PR and all of her family is currently there. About 60% of the island now has power but it was devastatingly impacted from the hurricane. I... More
    1
    Vote
    Debbie8211
    30 October 2017|
    AnswerShow all 4 answers
    Response from lindsvel1 | Reviewed this property |
    I’m sorry for the late response. The island is just now starting to regain power in certain sections. I would def try reaching out to them prior to planning a trip there. They were devastatingly impacted by the storm, only... More
    0
    Votes
    Room Tips
    "Get to know the owner who hangs out in the restaurant."
    Read review
    "Quieter rooms are in the back but face the street behind and trash pick up is noisy."
    Read review
    "Ask for Room 9!!!!"
    Read review
    "I would try out the suites."
    Read review
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