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San Juan Airport Hotel

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Traveller (151)
Room & Suite (249)
Dining (38)
Overview
  • Excellent20%
  • Very good27%
  • Average32%
  • Poor11%
  • Terrible10%
Travellers talk about
“terminal d”(41 reviews)
“an early flight”(44 reviews)
“baggage claim”(23 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
4 Sep5 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,081)
Filter reviews
1,002 results
Traveller rating
215
277
284
118
108
Traveller type
Time of year
LanguageEnglish
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215
277
284
118
108
Show reviews that mention
All reviewsterminal dan early flightbaggage claimticket counterarriving lateovernight stayfree breakfastbusiness centerpuerto ricothe general managerone night stayshort stayyogurtold san juancruisejoseproximity
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1 - 5 of 1,002 reviews
Reviewed 6 days ago via mobile

stayed here not by choice but flight to ny was cancelled and JetBlue gave us a discount rate which really was discounted front desk lady jahira I think her name was had a very nasty attitude I told her the rate that the JetBlue supervisor...More

Thank Todd H
Reviewed 2 weeks ago via mobile

My family and I stayed at this Hotel back in 2015 for a cruise. We loved it! But this time was way different. Hotel has been remodeled to 5-star standards. Our room has these gorgeous floors, modern bathroom, and was impeccably clean. The service from...More

Thank Heatherpearson1
Reviewed 2 weeks ago

I use a manual wheelchair and have no use of my legs. I am entirely dependent on the chair, and I use my arms for transferring into and out of the wheelchair. Last week I spent Thursday night at this hotel when I missed my...More

1  Thank Kris G
Reviewed 3 weeks ago

I am assuming no one would be tempted to stay here unless they have a cancelled flight and no desire to schlep back into San Juan. My room was clean if spartan. Try not to eat at the restaurant for dinner. Go back into the...More

Thank CSSnowshoer
Reviewed 3 weeks ago via mobile

Every time I visit Puerto Rico, I stop at the San Juan Airport Hotel to relax / layover, to then continue my trip thru the Caribbean. I have to start by saying, wow! I truly love the new remolded rooms and bathrooms. Second, the customer...More

Thank D T
View more reviews
About
Amenities
Top amenities
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$192 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$192 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (151)
Room & Suite (249)
Dining (38)
Pool & Beach (7)
Amenities (52)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Ed S
6 August 2018|
AnswerShow all 5 answers
Response from Yankee_Doodle_1947 | Reviewed this property |
The hotel is connected to the airport; never have to go outdoors. The hotel was off a large empty area (Feb of 2018) which appeared to be an unused concourse. We were escorted on foot by an airline representative.
1
Vote
cinmaz
30 January 2018|
AnswerShow all 2 answers
Response from rkatzman | Reviewed this property |
I honestly don't know. They cancelled my reservation the day that I was supposed to arrive. I'd never try to stay there again. My advice is to stay elsewhere. I never give bad reviews online. But after that... More
0
Votes
cinmaz
30 January 2018|
AnswerShow all 4 answers
Response from SanJuanAirportHotel | Property representative |
Hi, the Restaurant located on the 2nd floor of the Hotel sells all kinds of food like sandwiches, salads, wraps, buffalo wings, Skirt steak with rice and beans, and so much more. If you have any additional questions, please... More
0
Votes
Room Tips
"Go somewhere else"
Read review
"top rooms have view to incoming aircraft for Runways 8 and 10. 2nd floor rooms are close to common areas."
Read review
"Stay on the 5th or 6th floor. Enjoy the Omelet Station :)"
Read review
"Take a cab to Condado."
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