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27/8/2017 28/8/2017
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    Best Western Plus Condado Palm Inn & Suites

    55 Ave Condado, San Juan 00907-1708, Puerto Rico
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    27/8/2017 28/8/2017
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    US$156
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    Traveller (510)
    Room & Suite (325)
    Pool & Beach (67)
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    Overview
    • Excellent45%
    • Very good36%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “north tower” (50 reviews)
    “front desk” (196 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Plus Condado Palm Inn & Suites
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    San Juan Marriott Resort & Stellaris Casino
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    #10 of 47 hotels in San Juan
     
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    7,526 reviews
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    Condado Vanderbilt Hotel
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,610)
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    There are newer reviews for Best Western Plus Condado Palm Inn & Suites
    See the most recent reviews

    11 - 15 of 1,337 reviews

    Reviewed 1 week ago

    I rate this hotel a D-. The hotel is old , the pool area is very very small,. Not once did I see anyone go out and clean the pool. The cleaning little girls had to be told to clean my room. I left my...More

    Review collected in partnership with Best Western
    1  Thank Tammy W
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 1 week ago

    Hi Tammy, Thank you for staying with us. Our goal is for every guest to leave the property 100 percent satisfied with thier stay. I will personally share your review with our staff. I thnak you for your feedback, it is greatly appreciated. Siempre a...More

    Reviewed 2 weeks ago via mobile

    Steps from the beach, great, clean rooms (older, but very clean) . Staff were great and the place was quiet with all the pre-cruise shopping you need just across the street. Food and drinks all in safe walking distance! Bonus: their house soaps and lotion...More

    Thank TacoCart C
    Reviewed 2 weeks ago

    The hotel staff is friendly and patient. We only had one "eh" experience with a staff member, but it was late and everyone was tired, including the staff member no doubt, and we chose to let it go. The hotel is a little old and...More

    Review collected in partnership with Best Western
    Thank Carissa D
    Reviewed 2 weeks ago

    Small hotel that offers comfort, cleanliness, easy access to beach and a full and delicious breakfast - all at an affordable price! This hotel is good for couples and families as well. The location is amazing - near restaurants, gift shops, lounges and close to...More

    Review collected in partnership with Best Western
    Thank W8336ZCcynthiag
    Reviewed 2 weeks ago

    For 3 consecutive years now, me and my wife have stayed at this hotel and the experience have always been a pleasant one. From the check in process to the check out, the staff and management go above and beyond to make us feel welcome...More

    Review collected in partnership with Best Western
    Thank Edgardo R
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 2 weeks ago

    Saludos Ed, Thank you for the wonderful review!! It is always a pleasure to have you on property. We look forward to your visit next year. For our best rates, please feel free to contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden,...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Hotel Amenities
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$124 - US$285 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 On the Beach Hotel in San Juan
    • #7 Business Hotel in San Juan
    • #8 Family Hotel in San Juan
    • #10 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Cancelon, Priceline, Hotwire, TripOnline SA, Agoda, Cheap Tickets, HotelsforEveryone, getaroom.com, HotelQuickly and Evoline ltd so you can book your Best Western Plus Condado Palm Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Diamond Palace Hotel And Casino ,
    • Diamond Palace Hotel Casino
    Add Photo Photos
    Traveller (510)
    Room & Suite (325)
    Pool & Beach (67)
    Dining (44)
    Hotel & Grounds (362)
    Bathroom (25)
    Business Centre & Event Rooms (22)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Fotini K
    1 May 2017|
    AnswerShow all 5 answers
    Response from Henry N | Property representative |
    Hi, Please contact me directly. I can not post my contact info on this forum, but can find it on replies to guest reviews. Glad you enjoyed the stay Daniela!! Henry Neumann General Manager
    1
    Vote
    joy770
    27 April 2017|
    AnswerShow all 10 answers
    Response from Moitry | Reviewed this property |
    free breakfast at the hotel
    0
    Votes
    sylviayjoaquin
    23 April 2017|
    AnswerShow all 6 answers
    Response from Henry N | Property representative |
    Hi, Taxis are readily available at the airport. The ride is $19 per ride and a dollar per bag. Puerto Rican Law does not allow hotels in the metropolitan area to operate shuttles. Thank you, Henry Neumann General Manager
    1
    Vote
    Room Tips
    "room 501 was great"
    Read review
    "5th floor- right above the pool"
    Read review
    "North Tower, 17th floor, ocean view"
    Read review
    "Great accessibility to El Condado AC is perfect and the restaurants on site are awesome as well as the staff."
    Read review
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