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Best Western Plus Condado Palm Inn & Suites

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Traveller (619)
Room & Suite (380)
Pool & Beach (76)
Overview
  • Excellent44%
  • Very good36%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“north tower”(53 reviews)
“across the street”(212 reviews)
“front desk”(201 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
Additional information
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,777)
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1,478 results
Traveller rating
647
535
195
64
37
Traveller type
Time of year
LanguageEnglish
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647
535
195
64
37
Show reviews that mention
All reviewsnorth toweracross the streetfront deskjean paulpuerto ricoold san juanfree breakfastyogurtpartial ocean viewthe breakfast areaking suiteshort walk to the beachwithin walking distancehigher floorthe general managerashford avenueopen hours
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1 - 5 of 1,478 reviews
Reviewed yesterday

really good rooms and hotel. location is perfect. next to the beach and connects a good restaurant. the pool is a little small and the Gym is basic but otherwise really good. it's walking distant to the la plasita which is a really nice night...More

Thank Nashi82
Hotel's Favourite
Reviewed 2 June 2018

From beginning to end everything was great! Definitely coming back for another stay here. Everything was a short walk away. Can’t go wrong with continental breakfast either. My personal favorite thing was the pool being open all day!!!More

Review collected in partnership with Best Western
3  Thank Cindar85
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 4 June 2018

We are delighted to hear that you had a great stay. As you mention, our property is centrally located in Condado, San Juan's main tourist district, just steps from restaurants, shops, nightlife and the beach. We look forward to your next visit. For our best...More

Reviewed 1 week ago via mobile

We recommend this Hotel to all!!! We've stayed at a lot off hotels around USA, and international, but this Best Western Condado Palm Inn hotel treated us with special Royalty!!! A Special Thanks to Henry, GM, and all the entire great staff!!!! We all missing...More

Thank Do S
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 6 days ago

Hi Motty, It was a pleasure to have you with us. Congratulations on the wedding, we wish you lots of happiness, success and health along your journey. One of our managers, Luis Reyes, was in charge of your room decorations. We are glad you liked...More

Reviewed 1 week ago

Stayed at the Best Western on Easter break and it was wonderful. The service was good. The staff is friendly, helpful and efficient. Our room was on the 6th floor with a partial view of the beach. We had a tiny balcony which we were...More

Thank Cherry A
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 1 week ago

HI Cherry, Thank you for staying with us and taking the time to post a review. We have two new restaurants on property, Ropa Vieja, a vibrant Puerto Rican and Cuban Cuisine Restaurant, and Nestle Toll House Café. Ropa Vieja is a time-honored, well respected...More

Reviewed 1 week ago via mobile

I love this hotel because is very nice, the pool is 24hr open, perfect location and they always have considerable prices. Most of the packages includes breakfast. The staff are very very nice!! 100% Recomend!!More

Thank jmorales1992
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 1 week ago

Saludos JMorales!! Thank you for making us your favorite hotel. We do offer a complimentary continental breakfast and our pool and gym are open 24 hours. Our team takes a lot of pride in providing excellent service, thank you for recognizing their effort. We hope...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$163 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#7 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$163 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#7 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (619)
Room & Suite (380)
Pool & Beach (76)
Dining (45)
Amenities (19)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Lynn K
3 May 2018|
AnswerShow all 3 answers
Response from Henry N | Property representative |
Hi Lynn, Yes they are. Thank you, Henry Neumann, GM
0
Votes
starlet250
27 April 2018|
AnswerShow all 6 answers
Response from Henry N | Property representative |
Hi, The beaches are public. We do have a beach attendant that provides complimentary chairs and towels. The hotel is a block from the beach. We look forward to your visit!! Henry Neumann, GM
1
Vote
Robert G
27 March 2018|
AnswerShow all 8 answers
Response from Henry N | Property representative |
Hi Robert, Thank you for booking with us. There taxis readily available at the airport and hotel. The ride from the airport is $19 and to the docks it is $15. Both trips an additional charge of $1 per bag. We look forward to... More
1
Vote
Room Tips
"En la torre norte no se escucha nada es tranquilo."
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"North Tower, high floor. Very quiet."
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"I would ask for first tower facing Ashford blvd"
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"We were in the north tower and had a partial view of the ocean. Our room had a nice balcony."
Read review
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