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1/10/2017 2/10/2017
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    Best Western Plus Condado Palm Inn & Suites

    55 Ave Condado, San Juan 00907-1708, Puerto Rico
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    1/10/2017 2/10/2017
    US$182
    US$182
    US$182
    Traveller (521)
    Room & Suite (326)
    Pool & Beach (69)
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    Overview
    • Excellent45%
    • Very good36%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “north tower” (50 reviews)
    “front desk” (197 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    3.0 Star Hotel
    All hotel details
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    San Juan Marriott Resort & Stellaris Casino
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    #9 of 47 hotels in San Juan
     
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    La Concha Renaissance San Juan Resort
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,636)
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    1 - 5 of 1,358 reviews

    Reviewed 2 days ago

    Let me tell you that we decided to shelter from Hurricane Irma and could not have made a better decision. Henry and the whole team made the experience amazing. They were calm and kept everything in order. They served sandwiches for lunch, passed out flash...More

    Thank Bill D
    Reviewed 4 days ago

    Very clean, convenient location, extremely helpful staff. Right in the Condado area; Very nice breakfast included. Services are very good throughout. Parking in the back with hotel access directly from the lot. Close to Old San Juan area.

    Review collected in partnership with Best Western
    Thank joseoN5338VR
    Reviewed 5 days ago via mobile

    What can I say? Wow wow wow... My fiancé and I stayed at the Best Western Condado Palms for 8 days and 7 nights due to the upcoming hurricane watch the first week of September. My property suffered damages and was the reason for me...More

    Thank Lanilei_61_
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 4 days ago

    Hi Leilani and Jose, Thank you for staying with us. It was a pleasure to be of assistance during the storm. We are glad you enjoyed the service provided by our staff and our new restaurants. Nestle Toll House Cafe is due to open this...More

    Reviewed 1 week ago

    Had to stay in San Juan a few extra days due to the hurricane. I was happy to get such a great AAA rate with the Best Western. There is a big parking lot however, we were able to find free parking on the street....More

    1  Thank Beth M
    Reviewed 1 week ago

    I was able to tell my family, I was safe and this was because the Staff at Best Western was prepared to keep us safe. I absolutely loved the Staff, they were all kind, patient, and proactive. I would like you guys to put more...More

    Review collected in partnership with Best Western
    Thank tanyas483
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 1 week ago

    Hi Tanya, It was a pleasure to have you with us during the storm. The safety of our guests and our team is always a priority. Thankfully nobody was injured and the property did not suffer any damages. Everything is back to normal. We look...More

    San Juan Marriott Resort & Stellaris Casino
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    La Concha Renaissance San Juan Resort
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    Hyatt House San Juan
    927 reviews
    #8 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$118 - US$289 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 On the Beach Hotel in San Juan
    • #7 Business Hotel in San Juan
    • #8 Family Hotel in San Juan
    • #10 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette ,
    • Accessible rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, Evoline ltd, Cancelon and getaroom.com so you can book your Best Western Plus Condado Palm Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Diamond Palace Hotel And Casino ,
    • Diamond Palace Hotel Casino
    Add Photo Photos
    Traveller (521)
    Room & Suite (326)
    Pool & Beach (69)
    Dining (44)
    Hotel & Grounds (369)
    Bathroom (26)
    Business Centre & Event Rooms (22)
    Nearby
    Hyatt House San Juan
    927 reviews
    1.71 km away
     
    La Concha Renaissance San Juan Resort
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    .32 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,482 reviews
    .16 km away
     
    Doubletree by Hilton San Juan
    2,864 reviews
    .92 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Condado Beach
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    Ask a question
    Questions & Answers
    sunshinelover59
    31 August 2017|
    AnswerShow all 2 answers
    Response from Henry N | Property representative |
    Hi, The taxi ride to the pier should cost your $15 plus a dollar per bag. For our best rates please feel free to contact us directly at the property. Thank you!! Henry Neumann General Manager
    0
    Votes
    zah22
    30 August 2017|
    Answer
    Response from Henry N | Property representative |
    HI Zah, Thank you for looking into our property. We have a brand new restaurant on property Ropa Vieja. It offers Cuban and Puerto Rican Cuisine. Our guests have really enjoyed it. By Mid September Nestle Toll House Cafe... More
    0
    Votes
    Fotini K
    1 May 2017|
    AnswerShow all 5 answers
    Response from Henry N | Property representative |
    Hi, Please contact me directly. I can not post my contact info on this forum, but can find it on replies to guest reviews. Glad you enjoyed the stay Daniela!! Henry Neumann General Manager
    1
    Vote
    Room Tips
    "The higher the floor...the better the view."
    Read review
    "Stay in the South Tower, as it's renovated, and ask for a room above the 8th floor so you can have ocean..."
    Read review
    "room 501 was great"
    Read review
    "5th floor- right above the pool"
    Read review
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