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Best Western Plus Condado Palm Inn & Suites

CancelonUS$129*
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#16 of 46 Hotels in San Juan
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$198*
US$129*
Great Deal
US$187*
US$198*
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Best Western Plus Condado Palm Inn & Suites
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1,519 Reviews from our TripAdvisor Community

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Showing 1,264: English reviews
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West Bloomfield, Michigan
Reviewed 2 days ago NEWvia mobile

BW is a cool hotel, it's clean, the staff is nice & helpful, the rooms are a nice size, free breakfast and most important the beach is right down the street (2 minute walk). I stayed in a King Suite on the 18th floor, my view was cool. If I had to complain it would be the furniture is beyond...

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Helpful?
1Thank April S
Jacksonville, Florida
Reviewed 2 days ago NEWvia mobile

Ok hotel staff was a little rude at times. Parking is a hustle. Be sure to ask for your parking pass! Pictures are misleading its not on the beach but in walking distance. Pool was dirty all 4 doors of our stay. We overpaid on every level I wouldn't stay here again.

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Helpful?
Thank Melvin M
Henry N, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review

Hi Melvin, Thank you for staying with us. You are correct, our property is listed as being a block away from the beach. We do have suites with ocean views and an attendant on the beach that provides our guests with complimentary beach chairs,towels and chilled water. I would love to learn more about your stay. Please feel free to...

USA
Reviewed 3 days ago NEW

I brought my partner here for her first big trip "away" from the US. We stayed here our first and last nights in Puerto Rico. Our room was spacious and clean with a balcony ocean front view - definitely worth the little extra money. The breakfast buffet was of good standards and the service of the front desk excellent. Its...

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Helpful?
Thank snowman3
Henry N, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review

Hi Snow Man, We are glad that your partner enjoyed her first big trip!! Our ocean view suites do provide breath taking views. Thank you for recognizing the service provided by our staff. We look forward to your next visiting. For our best rates, please contact me diectly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

New York City, New York
Reviewed 6 days ago NEWvia mobile

I had a great wonderful vacation at this hotel. The location is prime and the level of service i received at this hotel by jihad (manager) was outstanding. Jihad, provided me with an excellent itinerary of things I was able to do and sure knows how to provide superior customer value. Also the Jacuzzi is my favorite thing at this...

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Helpful?
Thank Robert F
Henry N, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review

Hi Robert, Jihan is definately a great Team Member. I am sure that she will be thrilled when she sees your review. The brand new jacuzzi has been a huge hit with our guests, we are delighted that you enjoyed it. We look forward to your next visit. For our best rates, please contact me directly at Hneumann@condadopalm.com or 787-648-8834....

st. john's nl, Canada
Reviewed 6 days ago NEW

Room was spacious and well maintained, very clean with a kitchenette.The kitchenette has a large fridge , sink , countertops, and lots of storage but no stove.There is cutlery and dishes for two. Coffee and tea are available 24 hours and a very good breakfast is included.Hotel has all amenities one requires. With a little updating it could easily go...

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Helpful?
Thank E2576JHdavidb
Hong Kong, China
Reviewed 1 week ago via mobile

Oh my god! Better than expected. My room was just what I needed after a week with my family. Great location, walking distance to everything. Great restaurants, Spas, and the beach is around the corner. The hotel provides a cabana boy that will place your chair at the beach and will provide cold water included. U will only have to...

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Helpful?
Thank Marisol6009
Reviewed 1 week ago via mobile

We came in early for a cruise. The hotel very clean and great breakfast. The hotel must have remodeled last year. Our room had a balcony over looking the ocean. We couldn't asked for more and even wanted to stay longer.

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Helpful?
Thank WILMA T
Henry N, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review

Hi Wilma, Thank you for staying with us and taking the time to post a review. We did remodel the rooms and pool area at the end of last year. Ropa Vieja, our new vibrant Cuban & Puerto Rican Cuisine Restaurant, just opened two weeks ago. It has gotten rave reviews from the press, locals and our guests. We look...

São Paulo, Brazil
Reviewed 1 week ago

Our stay in San Juan was very pleasant. The Best Western Plus Condado is very well located, near the beach and with a good neighbourhood. There are some good places and restaurants to make a meal and the prices are not so high.

Review collected in partnership with Best Western
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Helpful?
Thank U2453NKfranciscob
Westerly, Rhode Island
Reviewed 1 week ago

We arrived to check in on 5/3/17 and were greeted by courteous staff. We were pleasantly surprised with a room upgrade to a suite. We had reserved a partial ocean view and were upgraded to a suite with partial ocean view. Our room faced the city looking out towards San Juan but the ocean was right to the right. Our...

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Helpful?
Thank acavalier4
Henry N, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review

Thank you for staying with us and taking the time to write a wonderful review. I am glad that you enjoyed the upgrade to the suite. Jesus, our beach attendant, takes a lot of pride in taking care of all our guests. Thank you for maiking us your hotel in Puerto Rico. For our best rates please contact me directly...

Fredericton, Canada
Reviewed 1 week ago

When stayed here two nights before our cruise out of San Juan. I would have to say this is a great area to be in. There is a walgreens across the street , and a cvs and lots of great places to get a bit to eat. Over all the hotel was in good shape. We where upgraded to a...

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Helpful?
Thank trev71

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 

Additional Information about Best Western Plus Condado Palm Inn & Suites

Address: 55 Ave Condado, San Juan 00907-1708, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: €104 - €208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Condado Palm Inn & Suites 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Condado Palm Inn & Suites staff and other travellers.
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Saint Clair, Michigan
Bangor, United Kingdom

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Questions? Get answers from Best Western Plus Condado Palm Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront higher floors are the best.”
snowman3, 21 May 2017 | Read review
“Ask for a room higher up to get a good view of ocean and beach”
E2576JHdavidb, 18 May 2017 | Read review
“If you like a view of the beach, ask for a higher floor room in the North Tower.”
MrsLong510, 15 May 2017 | Read review
“compare prices of regular room vs. a suite. the larger room was a nice bonus.”
293jackr, 9 May 2017 | Read review
“Ask for an upper level room to reduce noise”
babytygger, 7 May 2017 | Read review
5 of 5
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US$129* /night
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Prices are for 1 room, 2 adults
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