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Ciqala Luxury Suites

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#12 of 46 Hotels in San Juan
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Ciqala Luxury Suites
Ciqala Luxury Suites
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664 Reviews from our TripAdvisor Community

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There are newer reviews for Ciqala Luxury Suites
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Showing 616: English reviews
Gwynn Oak
Reviewed 16 January 2017

Very posh modern style boutique hotel. Some rooms facing the 24/7 mart can be noisy late at night. Morning breakfast excellent! Also a bit far removed from old San Juan and tourist attractions A cab runs $15 one-way.

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3Thank marviaw2017
Columbia
Reviewed 16 January 2017

It is very centrally located and a great price for a two bedroom suite. All of the staff were very helpful and nice. Be sure to check out the rooftop pool, bar, and restaurant for the outstanding view.

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1Thank Patty T
San Juan, Puerto Rico
Reviewed 16 January 2017

The experience was amazing. It was my aniversary weekend, they made it soo special from the moment I arrived to the moment I left everything was perfect. The top floor deck with a small endless pool is awesome. Will definately come again!!!

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2Thank Jason S
Norwalk
Reviewed 15 January 2017

Would have given five stars if there was better water pressure, internet connection, and polite hotel clerks. The rooms were nice, great hotel bar and rooftop, terrific breakfast and wait staff. The location was great since it was in the heart of San Juan minutes away from attractions.

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1Thank shawn z
Oklahoma City, Oklahoma
Reviewed 15 January 2017

For starters we booked this hotel on a bargain site at a "discounted rate" for a quick one night pre-cruise stay-I am sure this effected the outcome of our room. That being said I think the word "Luxury" is used very loosely at this hotel. We had two rooms booked and both were VERY VERY SMALL-fine for a one night...

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1Thank alech1003
Sara L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Thanks so much for taking time to share your experience. We remember the situation about the ck-in. According to our security policy its necesary a writen authorization from the guest that made the resevation to allow other guest to do the ck-in. We had need to wait until to received the authorization from you and I understand that took time...

Houston, Texas
Reviewed 13 January 2017

I've been to hotels all over the world, from the Titanic in Istanbul to the Ritz-Carlton in Los Angeles. Each did an excellent job of providing a level of service equal to what I paid for. CIQALA made it a point to exceed my high expectations. The food was flawless, the room was certainly impressive, the staff was pleasant and...

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1Thank eamonbachari
Reviewed 11 January 2017 via mobile

We chose this hotel at the last minute rather than stay at the airport after our red eye flight. It was only slightly more expensive and well worth the added time of getting a rental car in the middle of the night to drive here. Pluses are the parking, it is newly remodeled (5 years ago), and the rooftop bar...

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Thank Brian B
Cary
Reviewed 11 January 2017

We loved the Ciqala suites! Great location, very good service, and the rooms were a fabulous value. Very well equipped suites made from a former condo building. There is a small pool and nice sitting area/bar on the roof. The 24 hour convenience store next door was handy. The rooms were clean and very large. We would definitely stay here...

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Thank Sarah W
Maple Hill
Reviewed 10 January 2017

Presidential suite was huge and beautiful. Rooftop deck has amazing views and a small wading pool. Staff was very accommodating. Great breakfast included. Area isn't the best and be aware that if you have more than 2 in your party you're charged additional for each person - even if you book a 6 person suite.

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1Thank Theresa P
Westchester County, New York
Reviewed 7 January 2017

Very good value and comfortable stay however I would not call it a luxury. Room was a bit noisy but it didn't bother us. Perhaps there are better rooms than the one I opted for at the hotel. Good breakfast, convenient location and excellent staff.

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Thank krisman2009

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast. ... more   less 

Additional Information about Ciqala Luxury Suites

Address: 752 Manuel Fernandez Juncos Ave. | Puerto Rico, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: €148 - €333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ciqala Luxury Suites 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Ciqala Hotel San Juan
Hotel Style:
#2 Romantic Hotel in San Juan
#3 Family Hotel in San Juan
#8 Luxury Hotel in San Juan
#8 Business Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Ciqala Luxury Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We styed in the studio suite”
 of 5 bubbles rsgoofy1, 1 Feb 2017 | Read review
“don't book on a bargain site unless you want to stay in a room smaller than my closet.”
 of 5 bubbles alech1003, 15 Jan 2017 | Read review
“Be aware that the regular rooms are very small. Consider splurging on a suite.”
 of 5 bubbles scubamargie, 28 Dec 2016 | Read review
“The vip suites are breathtaking! The 3BR suites are wonderful!”
 of 5 bubbles trini5, 7 Dec 2016 | Read review
“The food cart next to the hotel has AMAZING grouper (Chicharrones).”
 of 5 bubbles LasCrucen, 29 Nov 2016 | Read review
5 of 5