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24/12/2017 25/12/2017
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    La Terraza de San Juan

    262 Calle del Sol, San Juan 00901-1421, Puerto Rico
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    24/12/2017 25/12/2017
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    Traveller (580)
    Room & Suite (440)
    Dining (107)
    • Excellent76%
    • Very good16%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Rooftop Bar
    Wheelchair Access
    Laundry Service
    Rooftop Terrace
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (776)
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    1 - 5 of 735 reviews

    Reviewed 1 week ago via mobile

    I listen to the sound of the coqui singing outside my window, at La Terraza in Old San Juan & it reminds me of home. If ever you should find yourself in Puerto Rico, their is simply no other place to stay.... a "light in...More

    Thank crimsonsloan
    Reviewed 2 weeks ago

    This hotel was amazing to stay in! My family and I stayed in this hotel for the night after getting off of a cruise ship. As we got there after being picked up at the cruise-port, you travel down historic old stone streets hand-laid in...More

    Thank Sean H
    Reviewed 2 weeks ago

    I stayed at the La Terraza de San Juan for one night (Nov 17th) before boarding our cruise. Originally, I was booked at the Hilton, but when they cancelled, I looked for a local hotel close to the cruise port. While at the time the...More

    1  Thank mikewitkowski
    Reviewed 23 October 2017 via mobile

    I stayed at La Terraza only one night but whenever I come back to SJU I will come back. Nice atmosphere, clean modern rooms with all the amenities you need. the staff was very accommodating even in the aftermath of Hurricane Maria. Nice new bathroom...More

    5  Thank lccpgm
    Response from LaTerrazaHotel, Manager at La Terraza de San JuanResponded 4 weeks ago

    Thank you so much, it was a pleasure to host you. We look forward to seeing you back when things get back to normal in Puerto Rico.

    Reviewed 13 October 2017

    I loved it!! This hotel is surrounded with genuinely great people. I was there after the hurricane for nearly a full week. This is a historic hotel that has been remodeled and the rooms were very clean and nice. I recommend this hotel to everyone....More

    3  Thank ticfchris
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$321 - US$474 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, getaroom.com, Hotels.com, Hotwire and Cancelon so you can book your La Terraza de San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    Add Photo Photos
    Traveller (580)
    Room & Suite (440)
    Dining (107)
    Pool & Beach (53)
    Hotel & Grounds (460)
    Bathroom (19)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    12 November 2017|
    AnswerShow all 4 answers
    Response from LaTerrazaHotel | Property representative |
    Dear Guests, Our property operates on generators. More than 60% of San Juan city is still without electricity, it is a norm that most businesses operate on generators these days. We have water, lights, ceiling fans, wifi... More
    Dale A
    1 November 2017|
    AnswerShow all 3 answers
    Response from LaTerrazaHotel | Property representative |
    Dear Guests, Please contact us via emails, our regular landline 787.722.2014 is down, since Claro provider still has not repaired the damages. We are open and running. No damages to the property, just infrastructure of the... More
    October 30, 2018. Hi, a recent Trip Advisor review of La Terraza, San Juan suggests that one member stayed a week ago. I am traveling to La Terraza in December with my mother. We are completely lacking information about the condition of the hotel since Hurricane Maria. Is the power back on? AC working? Elevator working? etc? These features are important for my mother since she uses a wheelchair. We are not sure if we should cancel or proceed as if the property is in working order. Also, how are the people doing in downtown Old San Juan?Are they healing and getting back to normal? Streets and sewage and water systems running again? Are shops and restaurants and other hotels, beaches and historic attractions, cathedral etc. open again for business? The hotel phone number is out of order. Last I checked, three weeks ago, they were still on generator. I hope you can give me your honest impressions about the suitability of this trip for my mother. I can rough it and would like to bring my business to contribute to San Juan's and PR's recovery. I want to make sure it is up and going for Mom. Any insight you can provide would be really helpful. Thanks.
    31 October 2017|
    Response from LaTerrazaHotel | Property representative |
    We are open and running on generators, for more details please email us to reservations. We would gladly answer all the concerns. Kindly, Marija
    Room Tips
    "the floors on the second and third floor offer quiet rooms"
    Read review
    "I stayed in 212 and I had a full balcony with 3 big doors"
    Read review
    "Great View! Professional Staff!"
    Read review
    "Room 3A is my favorite, with a full balcony"
    Read review
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