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Holiday Inn Express San Juan Condado

3.6 km from San Juan centre
  • Free Wifi
  • Breakfast included
  • Pool
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1 Calle Mariano Ramirez Bages Street | Bages Condado, San Juan 00907-1687, Puerto Rico
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452 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Juan Condado
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Showing 364: English reviews
San Juan, Puerto Rico
Reviewed 3 weeks ago via mobile

It is a small hotel but very comfortable. It includes breakfast and has a gym area, pool and a little one for the kids maybe can be called jaccussi. Walking distance to hotel La Concha that has Casino and a place called Ventana Al Mar has a great view of the ocean. Hat area in Condado has a lot of...

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Helpful?
Thank Lajas67
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Lajas67, Thank you very much for your kind words about our property and our great location in Condado.We are glad to hear you have choosen us and hope to see you again soon. Kind Regards

Reviewed 4 weeks ago

The Holiday Inn Express Candado is a very nice clean well run hotel hotel. The rooms are kind of compact but that was okay. The shower only had a half glass wall that stops right in the middle, rendering your floor wet with every shower. Bed nice and comfy. Breakfast consists of bagels toast pastries sausage links egg patty and...

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Helpful?
1Thank Tracey T
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Tracey T, Thank you so much for your review of our hotel. We are delighted that you enjoyed our location, facilities, and most importantly, our service levels. We hope that you will visit us again soon. Sincerely,

Rock Hill, South Carolina
Reviewed 4 weeks ago

Good budget minded hotel. Rooms small but adequate. Some renovations underway. Good stay for the money. Excellent location. Uber ride to airport or cruise port very reasonable. Very near old San Juan. In the Canado area. Within walking distance to beach, restraunts. We stayed for two days pre cruise.

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Helpful?
Thank jerry h
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Jerry h, Thank you so much for your review of our hotel. We are glad to hear that you have found our location convenient to old San Juan. It has been our pleasure to serve you and hope to see you soon again in the near future. Sincerely,

Ottawa, Illinois
Reviewed 18 January 2017

We are thinking of staying at your motel the day before we leave on a cruise. Do you provide transportation from the airport and to the cruise port? I will book our 2 rooms as soon as I know about transportation. Thank you.

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Helpful?
3Thank Hidebrandfam
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Hidebrandfam, Thank you for your interest in our hotel. Unfortunately, most of the hotels in metro area do not offer shuttle transportation between the hotel/airport/cruise port. However, taxis are very accessible and available to and from the hotel.The fee would be around $18.00 plus a $1.00 for each bag. Thank You.

New York City, New York
Reviewed 18 January 2017

Whenever I visit the island I cone to this hotel. Great customer service, nice gym, clean bedrooms, bathrooms and pool. Breakfast is on point also!!! Affordable rate per night in a great neighborhood. Food is in walking distance, casino, and a park. Cant beat the location for the price.

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Helpful?
Thank bjackson006
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear bjackson006, Thank you so much for taking the time to share your review with us. We are glad to hear that you were very happy with your accommodations. Thank you for your kind comments on our cleanliness, our complimentary breakfast, our great staff and our awesome location. Hope to see you again in the near future very soon. Sincerely,

Fitzgerald, Georgia
Reviewed 15 January 2017 via mobile

We stayed here prior to a cruise. The IHG brand is one I fully support world wide. This stay was as to be expected. The staff was nice and professional. My king non-smoking room was very clean and had a good ocean view. There was a refrigerator in the room. There is only one ice and vending machine location in...

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Helpful?
Thank John A
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear John A, Thank you so much for taking the time to share your review with us. We are glad to hear that you were very happy with your accommodations. Thank you for your kind comments on our cleanliness, our great staff and our awesome location. Hope to see you again in the near future very soon. Kind Regards

Montreal, Canada
Reviewed 11 January 2017 via mobile

We needed a hotel room for a night before boarding our cruise ship. As we booked our cruise late and it was over the Christmas holiday period, there were not too many decent hotel rooms left at a reasonable price. This one seemed to fit the bill- reputable name, great location, decent reviews. We got what we expected- average room...

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Helpful?
Thank kathyinmontreal
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear kathyinmontreal, Thank you very much for taking the time to review your recent stay with us. Your kind comments on our location in Condado are very much appreciated. We are so sorry to hear that your experience with our complimentary breakfast was not up to 100% and please know we strive for the best in all areas and we...

Reviewed 5 January 2017 via mobile

Let us check in early but room smelled like mildew. And wifi does not work! Never could connect had to use up all my Verizon data! Really close to the beach. Best Western down the road is really nice for the same price and wifi is ridiculously fast with really friendly staff.

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Helpful?
Thank LaShaya F
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear LaShaya F, Thank you very much for sharing your reveiw with us regarding your recent stay. We are so sorry to hear that we were not able to meet your expectations 100% this time. Please be assured that this is not a sample of the service and guest satisfaction we strive for. Hope you give us another chance in...

Hummelstown, Pennsylvania, United States
Reviewed 3 January 2017

My family and I stayed here prior to boarding a cruise. The staff is very friendly and the location of the hotel is walking distance to the beach and a short cab ride to the port. There are lots of restaurant options within walking distance. The rooms are small (think European) but comfortable. The property was renovated several years ago,...

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Helpful?
1Thank jpetula
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear jpetula, Thanks so much for posting your review with us. We are glad to hear that you have found our location convenient with proximity to the beach and many other activities. Thank you for choosing us and hope to see you again next time. Happy New Year!

Philadelphia, Pennsylvania
Reviewed 1 January 2017

Worst Holiday Inn I've ever stayed in. If you can afford a few extra dollars for a different hotel I strongly suggest doing it. Breakfast - They either don't know how to brew coffee or don't clean out the containers. There was always ALOT of coffee grounds in my cup. Since the "hot" food was barely edible I went with...

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Helpful?
Thank pmall0zzi
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear pmall0zzi, Firstly, we would like to thank you for taking the time to share your review with us. Our guests' feedbacks are always appreciated and each one is an opportunity for us to correct and rectifiy as best as we can. We understand how frustrating it must have been for you and please be assured that this is not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 

Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Calle Mariano Ramirez Bages Street | Bages Condado, San Juan 00907-1687, Puerto Rico (Formerly San Juan Plaza Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: €132 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Number of rooms: 115
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Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back location should be quieter, however this hotel is off main road and was very quiet during my stay.”
 of 5 bubbles jimfH1923JC, 17 Feb 2017 | Read review
“Corner suite on the 6th floor was large and had an ocean view.”
 of 5 bubbles EEW12210, 12 Feb 2017 | Read review
“Walking distance”
 of 5 bubbles travel4food2014, 10 Dec 2016 | Read review
“Rooms at end of hallway offer less chance of hearing any noise.”
 of 5 bubbles marcodelbarco, 3 Dec 2016 | Read review
“Double bed rooms are nice”
 of 5 bubbles DannyFoodie, 19 Sep 2016 | Read review
5 of 5