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All reviews across the street would stay here again free breakfast is walking distance location is great small room yogurt ashford avenue restaurants and shops street parking hotel is located cruise port hie condado casino cab
This hotel was a great stay. On arriving in San Juan the morning of check-in, I called the hotel to see if our room was ready as an early check-in; the clerk informed that it wasn’t ready yet but they would call me when it...More
My parents and I visited this hotel last month and stayed for two nights. Our room was on the top floor, and we had a partial view of the pool our our window and the ocean in the distance. Our stay could not have been...More
Response from JesmarC4, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded 4 October 2018
thank you so much for your recent stay with us, and for so lovely words of our hotel, staff, services and #PapoListo off course, our bear. We always do our best to give our guest the best stay as they can. We always...More
We came in a day ahead and chose this hotel since I tend to stay at IHG properties. The location was close to nice beach and lots of shopping and restaurants nearby to choose from to eat. Arrived mid day no wait to check in...More
I can say that the hotel exceeded our expectations. The lobby has been completely renovated and is very modern and comfortable, the rooms are also being renovated. The staff was very friendly and the location in condado is excellent. Basically right in the middle. The...More
Response from JesmarC4, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded 1 week ago
Thank you so much for your recent stay with us at Holiday Inn Express in San Juan. Is very important to us the feedback of our guest.
We hope that you will give us the opportunity to serve you again in the future.
The positives : staff, location, price, pool, in room amneties like fridge, microwave, free breakfast, price. The property is very very old , the shower is the worst I have ever used, walls paper thin, bad smell. I would rate this property as 2/3 stars.More
Response from JesmarC4, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded 2 weeks ago
I would like to start by apologizing to you for the inconveniences you faced during your stay.
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback...More
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook …MoreCondado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.