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Holiday Inn Express San Juan Condado

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Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado
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459 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Montpelier, Vermont, United States
Reviewed 2 days ago NEW

Out of all of the places I looked to maybe stay at San Juan area, this place really worked. Where to begin? Clean, cheap and friendly staff. Nice breakfast included. Loved the pool and hot tub area. Access to online computers and wifi. Short walking distance to restaurants and casino. Taxi's always parked outside. Close ride to Old San Juan....

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Helpful?
Thank Rick L
Toronto, Canada
Reviewed 1 week ago

I had previously requested an early check in but none was available although others came after me and were given a room. OK maybe they were paying a different rate etc. but I was asked to wait while the bed was being made. When I saw the room - it was on the ground floor - and 5 feet away...

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Helpful?
Thank Frances W
Ko Chang, Thailand
Reviewed 2 weeks ago via mobile

Great hotel near beach and restaurants. Clean rooms and great WIFI. Straff was helpfull and nice with all requests. Pool was smal but privately, with jaccussie. I higly recomend this hotel for families traveling.

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1Thank Kenneth1977
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Kenneth1977, Thank you very much for taking the time to write a detailed review about our your recent experience with us. We greatly appreciate your kind words about our staff and our property. We are glad that you enjoyed our facilities, but most importantly, our service levels. Thank you again for your feedback and we look forward to welcoming...

Reviewed 2 weeks ago via mobile

This hotel was a last minute booking due to overcharging at another hotel and we cancelled last minute. When we g Arrived to Holiday Inn Express we were warmly welcomed by the Evening Manager, no hidden fees everything we wanted even free breakfast... Very pleased!!!

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Helpful?
Thank AVA B
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear AVA B, We would like to thank you for choosing our hotel for your recent vacation and thank you for sharing your review with us. We appreciate your comments about our prime location and complimentary breakfast. Thank you again and hope to see you soon in the near future. Kind Regards

ATLANTA
Reviewed 2 weeks ago

Traveling for my birthday with my adult sons and my 6 yr old granddaughter. LOVE this place...This hotel was my second choice because I wanted to stay at a more luxury hotel. However, I was glad that my budget said take the least expensive option and use the $$ to have a good time. LOL First of all the staff...

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Helpful?
Thank Bonita R
HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Bonita R, Thank you very much for your wonderful review. We appreciate that you were able to take the time to share your comments about our hotel. It is very nice to hear that you enjoyed the location and the restaurant close by. Our convenient location makes it so much easier for our guests to enjoy the area and...

Houghton Lake, Michigan
Reviewed 2 weeks ago

Recently my husband and I spent 4 nights in San Juan due to a family wedding held at the Renaissance La Concha nearby. Though I have stayed at many hotels in this chain, this one was missing some of the usual amenities we have come to expect. The staff was cordial and tried to be helpful, but the total lack...

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1Thank dorothymc2017
Toledo, OH.
Reviewed 2 weeks ago

The hotel is in an excellent location right near the beach. We stayed overnight before our 7 day Carnival cruise. The hotel was super clean, beds were comfortable and it was an all around excellent stay. They also served a great breakfast in the morning. There are tons of shops, restaurants and nightlife all around the hotel... even a CVS...

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2Thank Robert Z
Milford,Pa
Reviewed 4 weeks ago via mobile

My wife and I stayed here for a one night getaway. We stayed in a suite room with a partial view of the ocean and lagoon. The room had 1 1/2 bathrooms, a living room with a microwave, refrigerator and a safe. The bed in the bedroom was very comfortable. The negative comments are the air conditioner was noisy, the...

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Thank Milford_PaMooseman
Boston, Massachusetts
Reviewed 4 weeks ago via mobile

The good : breakfast, gym, location, beds, courtesy. The bad: rooms are VERY small, cheap furniture, the design in the bathrooms(see pic) is difficult to get to the handle of the shower without passing a cold soak. Difficult to reach the handle to set temperature. Rooms hold humidity and floor is always like wet unless you put the a/c to...

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1Thank gprie2
IHGService, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Hello gprie2, Thanks for staying with us and writing us a review. I am glad to see that you have regarded our location, breakfast and beds to be good. However, I am sorry to see that your stay was negatively affected by the size of the room, the control of the air conditioning unit and we would like to apologize...

Gahanna, Ohio
Reviewed 4 weeks ago via mobile

Good Location, friendly staff will stay again when visting Puerto Rico again, got restaurants, stores, the beach all walking distance. Rooms are nicely clean and reasonable prices for the area. You will enjoy your stay here

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Helpful?
Thank Carlos M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 

Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Calle Mariano Ramirez Bages | Bages Condado, San Juan 00907-1687, Puerto Rico (Formerly San Juan Plaza Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: €126 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Number of rooms: 115
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Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Juan Condado staff and other travellers.
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Questions? Get answers from Holiday Inn Express San Juan Condado staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take any on the ground floor!”
 of 5 bubbles , 13 Mar 2017 | Read review
“Ask for a view of the street rather than the pool. You will be looking at the back of all the other building if you don't.”
 of 5 bubbles dorothymc2017, 3 Mar 2017 | Read review
“Back location should be quieter, however this hotel is off main road and was very quiet during my stay.”
 of 5 bubbles jimfH1923JC, 17 Feb 2017 | Read review
“Corner suite on the 6th floor was large and had an ocean view.”
 of 5 bubbles EEW12210, 12 Feb 2017 | Read review
“Walking distance”
 of 5 bubbles travel4food2014, 10 Dec 2016 | Read review
5 of 5