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Atlantic Beach Hotel

Traveller (392)
Room & Suite (97)
Pool & Beach (30)
About
Location
Cleanliness
Service
Value
Experience one of San Juan's most popular beach front locations at the Atlantic Beach Hotel on Condado Beach. The Atlantic has become a favorite place for the travel savvy and open minded traveler who enjoys its unpretentious atmosphere and its lively appeal to a wide variety of lifestyles.
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Property amenities
Multilingual Staff
Non-Smoking Hotel
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Ocean View
Budget
HOTEL CLASS
Reviews & more
725Reviews
392Photos
7Q+A
100Room tips
Traveller rating
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This not too big hotel completely fulfilled our needs. Location is great, Condado main street is 2 minutes walk. The building itself is basically on the beach. Rooms are clear and cozy, beds are comfortable. You can not control the air-conditioning by yourself but when we were
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Hotel in great location but was under construction. Elevator was a joke. You had to hold button until arrived at floor. Room extremely tight and very dated. Bed was a full size with very little room on and off bed. Hotel right on beach but bar area under construction. Staff
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I was suggested to come here as a gay male from my best gay boricua friend. I was disappointed. I had a 1 bed room on the 2nd floor beach side. Room was a little small, but that was such a minor thing for me. A couple of bigger issues happened that would lead me to NOT
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Response from Melvyn M, General Manager at Atlantic Beach Hotel
Responded 2 weeks ago
Dear BigJ8503, thank you for your review. I am sorry to read we were unable to meet your expectations during your recent stay at our hotel. During the time period of your stay, we experienced a wind storm and heavy surf, which explains the ocean mist on your room window. Once weather cleared all windows were cleaned, as we do on a regular basis. I can assure you we will begin a beautiful renovation on the property shortly including many improvements to hotel building, air conditioning system, elevator and a brand new restaurant and bar. I truly hope that you visit us again in the near future to witness the wonderful improvements coming soon!
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Front desk staff at Atlantic Beach is the absolute best. They really go the extra mile to make sure you have a good stay. The location is really great being right on the beach, the restaurant next door is fantastic too
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Response from Melvyn M, General Manager at Atlantic Beach Hotel
Responded 4 Dec 2018
Dear craig02045, thank you for your feedback. We are happy to read we were able to meet all your expectations during your recent visit to our hotel. I am pleased to announce the hotel was purchased by new ownership in mid-May. We have cleaned the hotel thoroughly and fixed any broken items as needed. The best news of all is we will begin a beautiful renovation on the property shortly including a brand new restaurant and bar. Based on your comments, you enjoyed your stay at our hotel during your recent visit, just imagine how much more enjoyable it will be when the renovation is finished! We hope that you visit us again in the near future to witness the wonderful improvements coming soon!
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Stayed 3 nights. This hotel needs to be desperately cleaned up. The beach view window will not stay open and is so dirty you can’t take a picture from it. like looking through waxed paper. The room equal to a Motel 6. The fitted sheets would not stay on the mattress...not
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Response from Melvyn M, General Manager at Atlantic Beach Hotel
Responded 23 Nov 2018
Dear Devlintom60, thank you for your review. Please allow me to address the different points you are mentioning in your feedback: We would have been able to refill the shampoo dispenser for you, cleaned the beach sand that was tracked into your room after returning from the beach and change the fitted sheet if our housekeeping staff and/or supervisor would have been able to enter your room during your stay. If the “Do Not Disturb” sign is left on the door we are unable to enter the room. The morning coffee service, tea pot, fruit infused iced water and vending machines are part of the improvements recently put in place for guest comfort and convenience. The rooftop terrace is not advertised and will remain closed until the remodel work is finished. I am glad to read that you enjoyed our beach front terrace. It is one of our many popular features. Mentioning in other responses the hotel was purchased by new ownership in mid-May is not an excuse, it is a fact. Your spouse made two consecutive reservations on different room types. In order to use the second reservation, a room change would have been required, however, your spouse was offered a room upgrade to the room type you were already occupying for your convenience and comfort. On another hand, the best news of all is we will begin a beautiful renovation on the property shortly including improvements to room windows and a brand new restaurant and bar. All of us at the Atlantic Beach Hotel hope that you and your spouse visit us again in the near future to witness the wonderful improvements coming soon!
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All photosTravellerRoom & SuitePool & BeachDining
View from lobby.
clean white bedding, super comfy queen size bed overlooking the ocean. fell asleep to waves cras
Room
View out our Window
Picture from our room
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12345620
Mine was refundable. Most of these reservations are made through some search mechanism and the hotel is bound to their rules. Refundable if you do it in enough advance so they can book other people in.
0 votes
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Is the restaurant open
No it wasn't. Nor was the "bar". No drinks on site but nearby there are some. This place was a mess at best.
1 vote
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I need to cancel this reservation asap the reviews are horrible
Hotel first, no luck then call the credit card call company and tell them about the situation, if you made reservations through Expedia/or other website, call as soon as possible. Throw as big of a fit if killing them with kindness doesn't work. Cheaper hotels, you should never expect much, but take a chance, some of the most expensive hotels (5 stars) we have stayed in were dumps and had wonderful reviews. We have had the best times at the nastiest hotels/ hostels all over the world, with rotten reviews. Go with the travel Gods and drink lots of rum to numb your sorrows if you are stuck there and it is TRULY a horrible experience, make the best out of it.
1 vote
What is it like for the Thanksgiving Holiday.
I have no ideal..
0 votes
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12
"Higher floors seemed to be quieter"
"Our floor, the 3rd was very quiet."
"By the water, only plus about this place"
"Don't get any room here under any circumstances."
"Stay away!"
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12345620
PRICE RANGE
US$106 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlantic beach san juanhotel atlantic beach
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
37
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