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All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierrebebo's cafeself parkingpool and hot tubpool areabusiness centersister propertyopen hoursfew blocksvery nice hotelresort feepre cruise stay
DooubleTree hotels are continuing to improve and this one sets an excellent example of how this chain's hotels should be. Everything about this hotel is new, modern and clean. Staff is very pleasant and the rooms are great. We checked in after dinner and left...More
I spent 7 weeks while starting a new job and waiting for an apartment to come available. The staff was outstanding and the facility well maintained and spotless.
Excellent wifi allowed me to work from the hotel for a couple of days. My comfortable, well...More
No view from our small room apart from a road and other buildings. The bathroom was nice with a good shower and it was clean and the room had more or less what we needed even if it wasn’t that big. Staff were nice and...More
4 Thank Sams2444
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 28 August 2015
We were pleased to read that you found our bathrooms to be nice and clean, as well our staff to be helpful. We do apologize if the size of your room was not what you expected. A part from the standard room, we...More
From the moment I've arrived to this great and beautiful Doubletree Hotel in San Juan I was welcomed with a smile.the services were great from check in to bar..It was about 10 mins from the San Juan airport.I would suggest hit the bar ask for...More
My wife and I originally planned to stay at a hotel in Old San Juan, but we moved from that hotel after only one night, in part because it was too cramped. The Doubletree fit the bill -- it was roomy, modern and clean. The...More
Response from Nancy0657 | Reviewed this property |
I agree - do not hesitate to go - the hotel was in fine shape. I was in San Juan, Mayaguez and Ponce in late November and there were no issues. Yes, the interior of the island is still suffering from damage, but you will... More
I agree - do not hesitate to go - the hotel was in fine shape. I was in San Juan, Mayaguez and Ponce in late November and there were no issues. Yes, the interior of the island is still suffering from damage, but you will be fine in San Juan.
Response from SJdouble_tree | Property representative |
Saludos tennisfan 1357,
Thank for contacting us and for your interest in staying with us during your visit to San Juan. Following the immediate passing of Hurricane Maria we did need to cancel reservations in order to... More
Saludos tennisfan 1357,
Thank for contacting us and for your interest in staying with us during your visit to San Juan. Following the immediate passing of Hurricane Maria we did need to cancel reservations in order to accommodate relief workers, but currently we are operating as normal and honoring all reservations made through us. Fortunately, our hotel did not suffer any damages so we never ceased operations and have continued to welcome all of our guests. Any other questions, please do not hesitate to contact us. We hope to see you soon!
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"We stayed on the top floor and had an awesome view of the city and mountains off in the distance."