We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton San Juan

2,943 reviews
Save
Traveller (763)
Room & Suite (471)
Pool & Beach (194)
Other hotels you may like
See all
Nearby Hotels
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Other hotels you may like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (2,943)Write a Review
There are newer reviews for Doubletree by Hilton San Juan
See the most recent reviews
Filter reviews
2,659 results
Traveller rating
1,580
776
205
68
30
Traveller type
Time of year
LanguageEnglish
More languages
1,580
776
205
68
30
Show reviews that mention
All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierrebebo's cafeself parkingpool and hot tubpool areabusiness centersister propertyopen hoursfew blocksvery nice hotelresort feepre cruise stay
FilterEnglish
Updating list...
851 - 855 of 2,659 reviews
Reviewed 30 August 2015

DooubleTree hotels are continuing to improve and this one sets an excellent example of how this chain's hotels should be. Everything about this hotel is new, modern and clean. Staff is very pleasant and the rooms are great. We checked in after dinner and left...More

8  Thank KirD
Reviewed 27 August 2015

I spent 7 weeks while starting a new job and waiting for an apartment to come available. The staff was outstanding and the facility well maintained and spotless. Excellent wifi allowed me to work from the hotel for a couple of days. My comfortable, well...More

10  Thank caribbeanjack2015
Reviewed 24 August 2015

No view from our small room apart from a road and other buildings. The bathroom was nice with a good shower and it was clean and the room had more or less what we needed even if it wasn’t that big. Staff were nice and...More

4  Thank Sams2444
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 28 August 2015

Saludos Sams2444, We were pleased to read that you found our bathrooms to be nice and clean, as well our staff to be helpful. We do apologize if the size of your room was not what you expected. A part from the standard room, we...More

Reviewed 23 August 2015

From the moment I've arrived to this great and beautiful Doubletree Hotel in San Juan I was welcomed with a smile.the services were great from check in to bar..It was about 10 mins from the San Juan airport.I would suggest hit the bar ask for...More

11  Thank anthony m r
Reviewed 19 August 2015

My wife and I originally planned to stay at a hotel in Old San Juan, but we moved from that hotel after only one night, in part because it was too cramped. The Doubletree fit the bill -- it was roomy, modern and clean. The...More

12  Thank fwy
View more reviews
PreviousNext
1169170171172173532
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$156 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in San Juan
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#6 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$156 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in San Juan
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#6 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (763)
Room & Suite (471)
Pool & Beach (194)
Dining (66)
Amenities (98)
Business Centre & Event Rooms (10)
Family and Play Areas (7)
Questions & Answers
Ask a question
Cas I
7 February 2018|
AnswerShow all 4 answers
Response from Edwin S | Reviewed this property |
It should be since it enclosed around the buildings. If not give them a call and find out.
0
Votes
lemonheadqueen
1 February 2018|
AnswerShow all 5 answers
Response from Nancy0657 | Reviewed this property |
I agree - do not hesitate to go - the hotel was in fine shape. I was in San Juan, Mayaguez and Ponce in late November and there were no issues. Yes, the interior of the island is still suffering from damage, but you will... More
0
Votes
tennisfan1357
26 November 2017|
AnswerShow all 5 answers
Response from SJdouble_tree | Property representative |
Saludos tennisfan 1357, Thank for contacting us and for your interest in staying with us during your visit to San Juan. Following the immediate passing of Hurricane Maria we did need to cancel reservations in order to... More
0
Votes
PreviousNext
12345643
Room Tips
"We stayed on the top floor and had an awesome view of the city and mountains off in the distance."
Read review
"Book ahead."
Read review
"Get a 2000's numbered room, patio opens to pool area!"
Read review
"Higher up the better - corner king rooms are bigger"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing