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Doubletree by Hilton San Juan

Expedia.comUS$143*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$186*
US$143*
US$186*
US$143*
US$186*
US$143*
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Doubletree by Hilton San Juan
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2,710 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,466: English reviews
Reviewed 18 February 2015

Mr. Yodil Caban- General Manager of the hotel made my experience an excellent one. His crew is simply amazing and extremely friendly. They will go that extra mile for you. I highly recommend this hotel!!!

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8Thank Denflores
Rio de Janeiro, RJ
Reviewed 17 February 2015

PERFECT & EXCELENT I stayed at the hotel for four nights in February 2015 and it was just PERFECT & EXCELENT. The room was quite enough big to a couple, and maybe for a couple and two kids, one of them using a crib, it get quite small at sleeping time, when I had to use the murphy bed. But...

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6Thank GustavoBritto
New York City, New York
Reviewed 17 February 2015

Very nice hotel with self parking right around the corner of the hotel for $15/day. The staff was friendly, professional, and greeted us with a warm cookie when we checked in. There is a restaurant and chocolate shop right in the lobby and the hotel is part of a little shopping area with a Starbucks and a pizza place. There...

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5Thank Cat C
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Cat C, I have requested that my Engineering Director verify every room to ensure that this situation with the A/C does not inconvenience another guest. I am with hopes that you will see this as an isolated incident and will give us the opportunity to stay with us again. We thank you for your kind words and apologize for...

Little Neck, New York
Reviewed 17 February 2015

fast check-in, lovely room, quiet, nice outdoor pool, great cookies when you check in, Great place to begin or end your cruise from San Juan. Restaurants are in walking distance, free shuttle to the beach, we have no complaints, will return next year

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6Thank Richard K
Reviewed 17 February 2015 via mobile

The 1st time I have a great time. I decided to booking another time for President's Weekend. All ok: A super clean room like I request, near to the elevator. All the staff: The front desk guy (Joan), the porter (Antonio), the valet parking guys (Antonio & Anthony), the bar guy (Federico) & the housekeeping girl (Johanna) were Excellent in...

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8Thank glenreinhold
Reviewed 17 February 2015

Smallest room I've ever stayed in. Thought I was at a Microtel. Bed was a double and took up entire room. Bathroom was glass door and right next to bed. Yes, really. Someone should have thought that through. Not close to the beach despite what the website says. Valet shuttle service was nice though. At $300 plus a night stay...

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3Thank Mike E
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Mike E, I am genuinely concerned about the experience you have expressed in your review, and would like to apologize for not meeting your expectations. Please contact me directly at my cell phone 787-649-3530 or by e-mail at yodil.caban@hilton.com. I would like to get more detailed information regarding your stay, so we take the necessary corrections and ensure our...

Glenview, Illinois
Reviewed 17 February 2015

Very good service, ideal location, free internet, Taxis are accessible all the time. Two miles away from Old San Juan and very close from Airport. The staff was very friendly and helpful with good recommendations for other services like tours and restaurants, In general, my wife and me, we had good vacation at the Hilton Caribe. The pool and beach...

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1Thank Levi G
Madison, Wisconsin
Reviewed 17 February 2015

Although the room was small, it was arranged very efficiently and provided all that was needed for a short stay. Seemed to be redecorated recently. We enjoyed the location: 10" cab ride from airport ($46 round trip), 10" cab ride to Old City ($34 round trip), a short walk to the beach, and a grocery store across the street. There...

Review collected in partnership with DoubleTree by Hilton
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Thank Travelercat58
Dallas, TX, United States
Reviewed 16 February 2015

Small rooms. Poorly maintained furniture. Dirty carpets with human hair, as if they are never vacuumed. Dirty showers with walls full of soap scum. Poor quality breakfast. Overcooked eggs, poor variety. Good location

Review collected in partnership with DoubleTree by Hilton
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2Thank Luis G
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Luis G, What you have described in your review is completely unacceptable. We strongly believe that it is our responsibility to consistently deliver the high levels of service for which we have been recognized for and are truly sorry that this was not the case during your stay. Please contact me directly at my cell phone 787-649-3530 or by...

Las Cruces, New Mexico
Reviewed 16 February 2015

I booked mainly based on previous reviews and they were absolutely correct. Note that beds are a tiny bit small (for queens) and that is what you get BUT the roos are lovely, modern, fully equipped and then some. Breakfast was delicious. Antonio, a member of the staff, helped us with an all day private tour. What a great way...

Review collected in partnership with DoubleTree by Hilton
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4Thank NMGIRL78

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: €133 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#4 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
112 questions
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WACONIA
phoenix, az
7 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
3 months ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All were great”
603staciew, 24 Apr 2017 | Read review
“ask for a poolside view as the garden area around the pool is very nice.”
jp4842CT, 15 Apr 2017 | Read review
“Don't pay extra for the Garden room, not worth it.”
ORS0920, 7 Apr 2017 | Read review
“We stayed on the 8th floor it was very quiet”
sloopy123, 30 Mar 2017 | Read review
“Stay in higher floors if you want a decent night sleep”
Ocsdtraveler, 16 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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