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26/12/2017 27/12/2017
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    Doubletree by Hilton San Juan

    105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
    +1 877-926-3030
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    26/12/2017 27/12/2017
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    Traveller (758)
    Room & Suite (374)
    Pool & Beach (179)
    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Offers from Doubletree by Hilton San Juan
    Special Offer: Double Points,Every Stay
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    Rooms
    26 Dec27 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,893)
    There are newer reviews for Doubletree by Hilton San Juan
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    21 - 25 of 2,611 reviews

    Reviewed 3 weeks ago

    Best place in town to stay. Power on and all facilities were functional. Staff demonstrated superior customer service skill in the aftermath of two major hurricanes. Rooms and facilities were all clean and operational.More

    Review collected in partnership with DoubleTree by Hilton
    3  Thank toneyr265
    Response from SJdouble_tree, General Manager at Doubletree by Hilton San JuanResponded 3 weeks ago

    Saludos toneyr265, What an outstanding review of our team members and hotel! We take enormous pride in always creating remarkable experiences for our guests no matter the circumstances. Count on us to always be your home away from home in San Juan. We look forward...More

    Reviewed 4 weeks ago

    Hotel was great staff terrific lobby was very modern I loved it. My room was great and so was the food, bar was open late drinks were very good. I would definitely return there. The hotel had nice pool and gym. The property was great.More

    Review collected in partnership with DoubleTree by Hilton
    2  Thank Shawn S
    Response from SJdouble_tree, General Manager at Doubletree by Hilton San JuanResponded 3 weeks ago

    Saludos Shawn S, Thank you for this genuinely positive review! We have put a lot of thought into making our hotel one that guests will find memorable in all the right ways, so we love to receive reviews like yours. We look forward to your...More

    Reviewed 30 October 2017

    Stayed at this quiet and cozy hotel, It was just far enough from the Condado area. The staff are friendly and are overly welcoming. Just a nice hotel to relax and enjoy your stay in Puerto Rico. So thank you.More

    2  Thank Edwin S
    Response from SJdouble_tree, General Manager at Doubletree by Hilton San JuanResponded 4 weeks ago

    Saludos garywalters2017, This is the kind of review that we love to receive. Our team members always go above and beyond when it comes to making our guests feel welcomed. Our strategic location allows us to provide our guests with a relaxed and "cozy" ambiance...More

    Reviewed 24 October 2017

    Outstanding stay, thanks to everyone at the hotel, as I said we are treated as family every time we stay at the hotel! We are especially appreciative to Mr Yodil Caban, Reynalee, Peter, and Denisse! Over the last 8 trips to your hotel they have...More

    Review collected in partnership with DoubleTree by Hilton
    2  Thank garywalters2017
    Response from SJdouble_tree, General Manager at Doubletree by Hilton San JuanResponded 30 October 2017

    Saludos garywalters2017, Thank you for taking the time to write such a heartwarming review not only of our hotel but also of our team. As always, you can count on our DoubleTree family and this will always be your home away from home. Always at...More

    Reviewed 15 October 2017

    I stayed here recently and was greatly impressed by the hotel and by the staff who went above and beyond to making me & the group I was with welcome. Would recommend! Their rooms are clean, beds/pillows are comfortable, and they have great amenities like...More

    3  Thank franiwolf9
    Response from SJdouble_tree, General Manager at Doubletree by Hilton San JuanResponded 16 October 2017

    Saludos franiwolf9, This is the kind of review that our team members love to see! We pride ourselves is going above and beyond for all of our guests. Although, the last few weeks have been especially difficult for all of our team members they have...More

    La Concha Renaissance San Juan Resort
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$153 - US$400 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 On the Beach Hotel in San Juan
    • #3 Spa Hotel in San Juan
    • #3 Business Hotel in San Juan
    • #4 Family Hotel in San Juan
    • #6 Romantic Hotel in San Juan
    • #6 Luxury Hotel in San Juan
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 184
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Prestigia, TripOnline SA, HotelQuickly and Cancelon so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Doubletree By Hilton San Juan Hotel San Juan ,
    • Doubletree San Juan ,
    • San Juan Doubletree ,
    • Best Western San Juan ,
    • San Juan Best Western ,
    • Hotel Pierre Puerto Rico
    Add Photo Photos
    Traveller (758)
    Room & Suite (374)
    Pool & Beach (179)
    Dining (66)
    Hotel & Grounds (504)
    Bathroom (76)
    Business Centre & Event Rooms (13)
    Family and Play Areas (7)
    Nearby
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    1,658 reviews
    .92 km away
     
    La Concha Renaissance San Juan Resort
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    1.22 km away
     
    AC Hotel by Marriott San Juan Condado
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    .59 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,505 reviews
    .79 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    tennisfan1357
    26 November 2017|
    AnswerShow all 5 answers
    Response from SJdouble_tree | Property representative |
    Saludos tennisfan 1357, Thank for contacting us and for your interest in staying with us during your visit to San Juan. Following the immediate passing of Hurricane Maria we did need to cancel reservations in order to... More
    0
    Votes
    renee s
    15 November 2017|
    AnswerShow all 2 answers
    Response from SJdouble_tree | Property representative |
    Saludos Renee S, Thank you for your interest in staying at the DoubleTree San Juan. Our hotel is less than 5 miles away from the San Juan cruise ship port. The trip will take around 10 minutes. Just in case we have sent... More
    1
    Vote
    ccheath54
    13 November 2017|
    AnswerShow all 2 answers
    Response from SJdouble_tree | Property representative |
    Saludos ccheath54, Thank you for contacting us and for your interest in staying at our hotel. We are sorry to hear about your cancellation. We have sent you a private message with the contact information for our... More
    0
    Votes
    Room Tips
    "Corner rooms are a bit larger"
    Read review
    "Ask for the rooms next to the swimming pool"
    Read review
    "I recommend rooms facing the pool."
    Read review
    "Try to book a garden view room with patio - worth it! Tble and chairschairs/sun lounger and even hammocks ."
    Read review
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