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Doubletree by Hilton San Juan

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Traveller (775)
Room & Suite (465)
Pool & Beach (197)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,007)
There are newer reviews for Doubletree by Hilton San Juan
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2,716 results
Traveller rating
1,630
784
205
64
33
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1,630
784
205
64
33
Show reviews that mention
All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierreself parkingpool and hot tubbusiness centerpool areaopen hoursfew blocksvery nice hotelresort feepre cruise stayclose to the airportfitness center
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21 - 25 of 2,716 reviews
Reviewed 17 May 2018 via mobile

I picked the perfect spot for a weekend getaway! Clean spacious rooms, great location and amenities! Very helpful and generous staff! Can’t forget about those delicious cookies! Only minutes from the beach and an on-site restaurant that was delicious!More

3  Thank Sharell H
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 4 weeks ago

Saludos Sharell H, We are so thrilled to hear that you had the perfect weekend getaway while staying with us! Our team will be delighted to know that they made a lasting impression. We look forward to welcoming you back to San Juan very soon!...More

Reviewed 17 May 2018 via mobile

Good location, clean and quiet room. I had breakfast included and it was a varied and excellent one. My only complaint is the daily charge for parking which I consider a bit high for hotel guests and you don’t have other options.More

4  Thank newhernandez
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 4 weeks ago

Saludos newhernandez, Thank you for describing our hotel as excellent! We are glad to hear that you enjoyed our breakfast and our great location. Thinking about our guests on occasions, we offer special packages that include free self-parking among other amenities like for example our...More

Reviewed 14 May 2018

We loved this hotel with it's location, cleanliness and extraordinary staff. The employees went above and beyond to make our stay special. Breakfast is great and pool area very nice to relax after a day of work. Nice is also the hotel beach access. There...More

Review collected in partnership with DoubleTree by Hilton
4  Thank Fifty7
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 17 May 2018

Saludos Fifty7, Thank you for sharing such a fantastic review of our property! We are more than thrilled to hear that you loved our location and that our team as always went above and beyond. How great that you had a chance to relax at...More

Reviewed 9 May 2018

Hotel was clean, quiet, and in a great location with great amenities! The pool area was beautiful, and we were greeted with a warm welcome. We Would definitely go back again and stay at this location.More

Review collected in partnership with DoubleTree by Hilton
2  Thank Justin G
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 10 May 2018

Saludos Justin G, Thank you for this great review! It is fantastic to read that you enjoyed your stay so much and that you will be coming back to stay with us again. We look forward to your next visit! Always at your service, Yodil...More

Reviewed 8 May 2018

Great lobby area, modern rooms, clean, etc. my only complaints really are just personal preference options like the mattress was a little too firm and the WiFi was choppy around lobby area. Overall a very good, safe option for the area.More

Review collected in partnership with DoubleTree by Hilton
3  Thank tiptopplus
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 9 May 2018

Saludos tiptopplus, Thank you for staying with us and for sharing your experience with other travelers. We have taken note of the wifi connection issues and will be addressing them with our IT team. We look forward to your next stay with us. Always at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$165 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$165 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (775)
Room & Suite (465)
Pool & Beach (197)
Dining (66)
Amenities (98)
Business Centre & Event Rooms (9)
Family and Play Areas (7)
Questions & Answers
Ask a question
T4251ASjuliar
13 June 2018|
AnswerShow all 2 answers
Response from nseal1976 | Reviewed this property |
No,I don't think so.
0
Votes
T4251ASjuliar
13 June 2018|
AnswerShow all 6 answers
Response from YMCSanJuan | Property representative |
Hi T4251ASjuliar, Thank you for your interest in staying with us and for sending us your question. We encourage you to ask for the late check-out upon arrival at our property as it depends on availability. We cannot... More
0
Votes
Heather C
9 May 2018|
AnswerShow all 8 answers
Response from nseal1976 | Reviewed this property |
Hi ,at the time I stayed the place didn't feel safe at all ,I can imagine that now after the hurricane and economic situation it's has gotten worse.
1
Vote
Room Tips
"I stayed in 712. Very quiet near the elevator but not much of a view."
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"Best views, clean, bigger suites and quiet."
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"Try to chose rooms right accross the pool are and gym."
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"The ground floor poolside rooms are great."
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