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All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierrebebo's cafeself parkingpool and hot tubpool areabusiness centeropen hoursfew blocksvery nice hotelresort feepre cruise stayclose to the airport
We had just returned from a cruise and decided to spend an extra day in Puerto Rico. We got a great rate at the Doubletree and it was fairly close to the Port and airport. The hotel is very nice. In a nice area. There...More
My partner and a friend of mine stayed together in a queen room with a pull out murphy bed. The room itself wasn't very large but we made good use of the drawers and closet space to store our belongings for the week. The furnishings...More
My boyfriend and I stood at the DTH in San Juan for 5 nights, the staff was friendly up until I had questioned the puerto rico experience package which is a part of the offer when booking with TripAdvisor. This package comes with a resort...More
7 Thank Jasmine R
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 28 February 2015
Saludos Jasmine R,
I would like to apologize for the inconvenience and confusion that you have described above. We currently have an offer called My Puerto Rico Experience available through doubletree.com website and promoted through Tripadvisor. This package includes: a $75 resort credit and 20%...More
Husband and I celebrated our 30th wedding anniversary in San Juan. We enjoyed our stay at the Double Tree. The hotel was beautifully decorated. The staff was friendly, caring, and efficient.
The location was ideal as it was near shops, restaurants, and the beach which...More
The hotel staff was nice, the hotel was great but the beach was trashy. Some hotels maintain the beach but the space our hotel used was not maintained although there was a staff presence on the beach. A critical flaw for an island destination......More
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7 Thank Ross G
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 25 February 2015
Saludos Ross G,
Thank you for your kind words of our hotel and staff!! I did want to let you know, that we have worked with the San Juan Municipality to have our beach area cleaned and have implemented a maintenance program, were our beach...More
Response from YMCSanJuan | Property representative |
Hi Kathy S,
While we do not have a shuttle from the airport to the hotel or the cruise port, we do have taxis available out front 24/7. At the airport, you will also find many taxi cabs available in the exit area. On... More
Hi Kathy S,
While we do not have a shuttle from the airport to the hotel or the cruise port, we do have taxis available out front 24/7. At the airport, you will also find many taxi cabs available in the exit area. On average a taxi ride from the airport to our hotel is $15 and from our hotel to the cruise port is $12, plus $1 for each piece of luggage. Any other questions or doubts do not hesitate to contact us again. See you soon!
Response from Jose Javier N | Reviewed this property |
Taxi service has fix price and only service from the airport. For hotel port and port hotel uber is the best way to go, but taxi is always an alternative. Also many private car companies can take care of your needs if an... More
Taxi service has fix price and only service from the airport. For hotel port and port hotel uber is the best way to go, but taxi is always an alternative. Also many private car companies can take care of your needs if an upscale service is needed.