We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton San Juan

Save
Traveller (775)
Room & Suite (465)
Pool & Beach (197)
Nearby Hotels
See allSee all
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$176.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Juan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "1c90177e23054723bbdcb6669c069386", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":151682,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34430547],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":7,"year":2018},"checkout":{"day":2,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":176,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"1c90177e23054723bbdcb6669c069386","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":211,"lowestMetaPrice":176,"additionalPartner":false,"highestMetaPriceDisplay":211,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":211,"lowestMetaPrice":176,"highestMetaPriceDisplay":211,"hotelName":"Doubletree by Hilton San Juan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFjOTAxNzdlMjMwNTQ3MjNiYmRjYjY2NjljMDY5Mzg2IiwiQUlLIjoiN2U4NjNmZjAxYzZhNGYwZjkxNjFlZGU1M2NmNGZjNDcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/07/2018", "checkOut": "02/07/2018", "lowestPrice": "US$176", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34430547":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (3,005)
Filter reviews
2,714 results
Traveller rating
1,628
784
205
64
33
Traveller type
Time of year
LanguageEnglish
More languages
1,628
784
205
64
33
Show reviews that mention
All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierreself parkingpool and hot tubbusiness centerpool areaopen hoursfew blocksvery nice hotelresort feepre cruise stayclose to the airportfitness center
FilterEnglish
Updating list...
1 - 5 of 2,714 reviews
Reviewed yesterday

Last week I returned to PR for the first time since Hurricane Maria. I returned to the Doubletree where the property was exactly as I remembered. Familiar staff and amenities that are the reason why this is my favorite place to stay while in PR...More

1  Thank ladyinmaryland
Hotel's Favourite
Reviewed 23 April 2018

We stayed the night before a cruise, and could not have been happier with our visit! From the moment we arrived the staff was welcoming, friendly and helpful. The bellman, Antonio, was terrific...so helpful and good humored! The hotel is lovely, in a good location,...More

7  Thank Ralph49615
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 25 April 2018

Saludos Ralph49615, Welcoming, friendly, and helpful! How we love to read those words when guests describe their experience with us. Our heartfelt thanks for choosing to stay at our property and for taking the time to write this fantastic review. We are incredibly lucky to...More

Reviewed yesterday

Great food in restaurant. Good drinks and bar. Great pool area. And all this in a centralized area of the city. We didn't expect much after hurricane, but there were no problems with our stay and I would stay again for sure they are at...More

1  Thank Misled1000
Reviewed 3 days ago

Jose Acevedo was my server at Cafe Pierre inside the DoubleTree Hilton in San Juan. He is friendly, patient, and his level of customer service is excellent. He told me a lot about San Juan and Puerto Rico in general and I appreciated his time...More

4  Thank Dheeraj A
Reviewed 5 days ago

This was my second visit to the Doubletree in San Juan. The room was quiet and food at the restaurant was very good. I found all of the staff to be friendly and helpful The WiFi connection was solid and I was able to complete...More

5  Thank Jeff S
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded yesterday

Saludos Jeff S, Thank you for sharing your experience with other travelers and for choosing to stay with us for a second time. We are glad to hear that you were able to complete all of your business needs while staying with us and that...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$163 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#4 On the Beach Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$163 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#4 On the Beach Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (775)
Room & Suite (465)
Pool & Beach (197)
Dining (66)
Amenities (98)
Business Centre & Event Rooms (9)
Family and Play Areas (7)
Questions & Answers
Ask a question
T4251ASjuliar
13 June 2018|
AnswerShow all 2 answers
Response from nseal1976 | Reviewed this property |
No,I don't think so.
0
Votes
T4251ASjuliar
13 June 2018|
AnswerShow all 6 answers
Response from YMCSanJuan | Property representative |
Hi T4251ASjuliar, Thank you for your interest in staying with us and for sending us your question. We encourage you to ask for the late check-out upon arrival at our property as it depends on availability. We cannot... More
0
Votes
Heather C
9 May 2018|
AnswerShow all 8 answers
Response from nseal1976 | Reviewed this property |
Hi ,at the time I stayed the place didn't feel safe at all ,I can imagine that now after the hurricane and economic situation it's has gotten worse.
1
Vote
Room Tips
"I stayed in 712. Very quiet near the elevator but not much of a view."
Read review
"Best views, clean, bigger suites and quiet."
Read review
"Try to chose rooms right accross the pool are and gym."
Read review
"The ground floor poolside rooms are great."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing