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Doubletree by Hilton San Juan

2,946 reviews
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Traveller (763)
Room & Suite (471)
Pool & Beach (194)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,946)Write a Review
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1,582
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30
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All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierrebebo's cafeself parkingpool and hot tubpool areabusiness centersister propertyopen hoursfew blocksvery nice hotelresort feepre cruise stay
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1 - 5 of 2,662 reviews
Reviewed yesterday via mobile

We had such a wonderful trip to San Juan and the Doubletree. Every person we encountered at the hotel was helpful and welcoming. Our room was clean and quiet, great location! It was a bit outside the main tourist areas, but we love that. Try...More

Thank megaterium
Hotel's Favourite
Reviewed 2 January 2018 via mobile

We switched to the Doubletree after staying at the Courtyard by Marriot after realizing the hotel didn’t meet our needs, and it was the best decision EVER!! The hotel was gorgeous with a beautiful lobby, pool, workout room, and amazing rooms. But the best part...More

8  Thank Addy G
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 3 January 2018

Saludos Addy G, What an AMAZING review! Helpful, kind, and welcoming... Thank you for helping us start the year on a very high note and full of positive words. We love reading about your amazing time not just inside our property, but also around our...More

Reviewed yesterday

Last year we stayed at Hyatt House booked with hotwire.com. This time is used Hilton Honors point for a room with a queen and a murphy at the double tree. The murphy bed is quite well built in the room design. The lobby was fresh....More

1  Thank Bruno J
Reviewed yesterday via mobile

Located near the airport this Doubletree has great rooms in a convenient location. 5 minute walk to the beach so if that’s your gig your close. You can walk along the beach for miles. The pool on the property was nice and they had an...More

Thank DavidByk
Reviewed 4 days ago

We stayed for a night before a cruise and I have nothing but great things to say about the property. Our original room wasn't ready at check in time so we were upgraded to a poolside room next to the giant chess set. My son...More

2  Thank liss314
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$160 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in San Juan
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#6 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$160 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in San Juan
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#6 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (763)
Room & Suite (471)
Pool & Beach (194)
Dining (66)
Amenities (98)
Business Centre & Event Rooms (10)
Family and Play Areas (7)
Questions & Answers
Ask a question
Cas I
7 February 2018|
AnswerShow all 4 answers
Response from Edwin S | Reviewed this property |
It should be since it enclosed around the buildings. If not give them a call and find out.
0
Votes
lemonheadqueen
1 February 2018|
AnswerShow all 5 answers
Response from Nancy0657 | Reviewed this property |
I agree - do not hesitate to go - the hotel was in fine shape. I was in San Juan, Mayaguez and Ponce in late November and there were no issues. Yes, the interior of the island is still suffering from damage, but you will... More
0
Votes
tennisfan1357
26 November 2017|
AnswerShow all 5 answers
Response from SJdouble_tree | Property representative |
Saludos tennisfan 1357, Thank for contacting us and for your interest in staying with us during your visit to San Juan. Following the immediate passing of Hurricane Maria we did need to cancel reservations in order to... More
0
Votes
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Room Tips
"We stayed on the top floor and had an awesome view of the city and mountains off in the distance."
Read review
"Book ahead."
Read review
"Get a 2000's numbered room, patio opens to pool area!"
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"Higher up the better - corner king rooms are bigger"
Read review
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