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All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierreself parkingpool and hot tubbusiness centerpool areaopen hoursfew blocksvery nice hotelresort feepre cruise stayclose to the airportfitness center
Last week I returned to PR for the first time since Hurricane Maria. I returned to the Doubletree where the property was exactly as I remembered. Familiar staff and amenities that are the reason why this is my favorite place to stay while in PR...More
We stayed the night before a cruise, and could not have been happier with our visit! From the moment we arrived the staff was welcoming, friendly and helpful. The bellman, Antonio, was terrific...so helpful and good humored!
The hotel is lovely, in a good location,...More
7 Thank Ralph49615
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 25 April 2018
Welcoming, friendly, and helpful! How we love to read those words when guests describe their experience with us. Our heartfelt thanks for choosing to stay at our property and for taking the time to write this fantastic review. We are incredibly lucky to...More
Great food in restaurant. Good drinks and bar. Great pool area. And all this in a centralized area of the city. We didn't expect much after hurricane, but there were no problems with our stay and I would stay again for sure they are at...More
Jose Acevedo was my server at Cafe Pierre inside the DoubleTree Hilton in San Juan. He is friendly, patient, and his level of customer service is excellent. He told me a lot about San Juan and Puerto Rico in general and I appreciated his time...More
This was my second visit to the Doubletree in San Juan. The room was quiet and food at the restaurant was very good.
I found all of the staff to be friendly and helpful The WiFi connection was solid and I was able to complete...More
5 Thank Jeff S
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded yesterday
Saludos Jeff S,
Thank you for sharing your experience with other travelers and for choosing to stay with us for a second time. We are glad to hear that you were able to complete all of your business needs while staying with us and that...More
Response from YMCSanJuan | Property representative |
Thank you for your interest in staying with us and for sending us your question. We encourage you to ask for the late check-out upon arrival at our property as it depends on availability. We cannot... More
Thank you for your interest in staying with us and for sending us your question. We encourage you to ask for the late check-out upon arrival at our property as it depends on availability. We cannot guarantee that we will have the availability to offer it, but we can promise that we will try our best to accommodate any of our guest's requests. The same applies for early check-ins. Let us know if you have any questions or if there's anything else we can assist you with.