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At Wind Chimes Boutique Hotel

Traveller (295)
360
Panoramas (5)
Room & Suite (248)

About

Location
Cleanliness
Service
Value
A truly intimate boutique hotel, At Wind Chimes Inn is a restored Colonial Spanish Villa located in Condado, San Juan. The inn is a short block away from the nicest beach on the North Shore. Our tropical rooms have 10' ceilings, terracotta floors & private bathrooms, A/C, and basic cable TV. WIFI is available in the common areas. Visit our famous Tiki Boat Bar!
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Property amenities
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Dry Cleaning
Hot Tub
Multilingual Staff
Non-smoking hotel
Outdoor pool
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
Charming
HOTEL CLASS
635Reviews
610Photos
26Q+A
100Room tips
Traveller rating
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Popular mentions
We had a great stay at Wind Chimes!! Only a block to the beach and close to many restaurants and shops!! Great location! Rooms are very spacious with fridge and microwave. The pool is very cute! Kids loved swimming in it.Also, you get access to the hot Jaccuzi at Acacia Hotel
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Response from Ivelisse M, General Manager at At Wind Chimes Boutique Hotel
Responded 4 days ago
Dear Simon Thank you for your perfect score review and for your comments. We are proud of our boutique hotel and all the services we offer for an intimate type hotel.You hit on many reasons guests loves At Wind Chimes Boutique Hotel. As you mention, our location is in fact fantastic! Condado is a dynamic district in San Juan that offers numerous restaurants, casinos, beautiful beaches, bars, shops, clubs - and all within walking distance! We are very happy to learn that your family had fun at our pool, and that you accessed our sister property Acacia and enjoy our quite large outdoor hot tub .We are in fact very lucky to have the quality service and product we offer, we are lucky to be in a primer location of San Juan, and most of all, we are very lucky to have guests like you staying at our hotel. Please contact us directly for a great accommodation if your travels bring you back to San Juan, Puerto Rico. Ivelisse Medina, Manager
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We stumbled upon this beautiful, restored Spanish style BOUTIQUE HOTEL after being dismayed by our previous lodgings. The front desk (Monica) was amazing! She went above and beyond to find us a last minute room in an otherwise full hotel and we were charmed by its cozy
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Response from Ivelisse M, General Manager at At Wind Chimes Boutique Hotel
Responded 4 weeks ago
What a pleasure to learn you enjoyed your stay with us despite the difficult time you were going through. Glad to hear your finally found us :) Thank you very much for selecting our hotel and mentioning our amazing staff. We appreciate you taking the time to review our hotel, your five star rating and your comments. Hope to have you come back in the future to enjoy our location which is perfectly intimate and comfortable to come back to, Ivelisse Medina, Manager
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+2
Stay away from this hotel! Dirty bed sheets, noise, and mosquitos all night as all windows are broken (not the hurricane), just old, rusted broken because not maintained as well as the rest of the hotel. The staff is terrible and management are crooks! Yes literally crooks
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Response from Ivelisse M, General Manager at At Wind Chimes Boutique Hotel
Responded 14 Feb 2019
Dear Mr. Bernard, I’m sorry you had a bad experience with us and had used all possible social media to discredit us. Unfortunately, you had some demands which our firm wasn’t prepared to accomodate and should be addressed through the stablished channels of communication. While we understand that limitations can be frustrating, we ask that you please try to keep your temper under control in the future. The hostility and threats you directed at our front desk were very uncalled for. With that said, I’m sorry again that you felt you had a bad experience, and that because you manage social media you dared blackmail us. We wish you the best of luck. Ivelisse Medina, Manager
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A wonderful stay in a traditional casita style hotel one block from beach and a block to great restaurants. Loved all the private outdoor spaces and the pretty pool area. Great staff. Highly recommend this hotel. Much more charming than all the sterile highrises.
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Response from Ivelisse M, General Manager at At Wind Chimes Boutique Hotel
Responded 23 Jan 2019
Wow! You are the best!! Thanks so much for your kind words, for your great 5 stars review, for your appreciation and for sharing with us! We are in a great location. Condado is a dynamic district in San Juan that offers numerous restaurants, casinos, beautiful beaches, bars, and shops - and all within walking distance! In addition If you’re looking to relax, you can do so in our quite large outdoor heated pool (34 x 12) at our other sister hotel Acacia Boutique Hotel. We will be very honor if you choose to stay with us again. Ivelisse Medina, Manager
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We stayed here a night before flying home. The location is quiet with a courtyard with a bar and pool. Walking distance to the beach, La Placita in Santurce and near plenty of restaurants. The staff was very friendly. The only downside if you have a car is that parking is hard
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Response from Ivelisse M, Manager at At Wind Chimes Boutique Hotel
Responded 14 Jan 2019
Dear Sydney, Thank you for giving us a perfect score review and even more for sharing with us.. Being a boutique hotel, most of our customers came to us by existing reviews..Like you, all our other customers too, loved using our facilities. We are very happy that you liked our location and enjoy La Placita in Santurce, the beach and the restaurants. We apologize for the limited parking as in holidays there is a heavy demand of it. Happy New Year 2019!
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorAt Wind Chimes Boutique Hotel
The Double Room at the At Wind Chimes Boutique Hotel
Professional photo exclusively commissioned by TripAdvisorAt Wind Chimes Boutique Hotel
The Two Bedroom Apartment at the At Wind Chimes Boutique Hotel
Professional photo exclusively commissioned by TripAdvisorAt Wind Chimes Boutique Hotel
The Queen Room at the At Wind Chimes Boutique Hotel
Professional photo exclusively commissioned by TripAdvisorAt Wind Chimes Boutique Hotel
The King Room at the At Wind Chimes Boutique Hotel
One of the highlights. Horror.
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12345649
How far are you from Old San Juan?
Hi, pretty near. Walking distance maybe 50 minutes; by car, depending on traffic 5-10 minutes; bus ride/trolly ride 20-30 minutes
1 vote
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Hi: We do provide all our rooms soap and shampoo daily. We also provide laundry service for our guests and charge $10.00 for each load which includes, washing, drying and folding.
0 votes
Hi: Our check in time is at 3:00 pm. If you come in early you may leave your luggage in the common area and enjoy our facilities while you wait.
1 vote
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Hi: A standard room is 1 double bed, If you would like you may book a double room with two double beds or you may upgrade your room at the time of check-in for an additional fee but is based upon availability. If your daughter is under 12 she may use the existing bed or we may put a foldable bed in the room for an additional fee as well. You may call us at 787-727-4153 for any further questions and information.
0 votes
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Hi, I am in the area almost daily and almost always find parking within a 1 to 2 block area. During the weekends there are a lot of locals parking as this is one of the more beautiful popular beaches.
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123456
"Rooms vary greatly in size and location - choose wisely!"
"just stay away!"
"Just don't do it! Save yourself the stress and frustration!"
"find another hotel"
"Avoid especially rooms 101 and 102"
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12345620
PRICE RANGE
US$100 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
at wind chimes hotel san juanhotel at wind chimeswind chimes inn
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
22
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