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At Wind Chimes Boutique Hotel

Traveller (295)
360
Panoramas (5)
Pool & Beach (51)

About

Location
Cleanliness
Service
Value
A truly intimate boutique hotel, At Wind Chimes Inn is a restored Colonial Spanish Villa located in Condado, San Juan. The inn is a short block away from the nicest beach on the North Shore. Our tropical rooms have 10' ceilings, terracotta floors & private bathrooms, A/C, and basic cable TV. WIFI is available in the common areas. Visit our famous Tiki Boat Bar!
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Property amenities
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Dry Cleaning
Hot Tub
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
Charming
HOTEL CLASS
633Reviews
610Photos
26Q+A
100Room tips
Traveller rating
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  • 49
  • 74
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Popular mentions
+2
Stay away from this hotel! Dirty bed sheets, noise, and mosquitos all night as all windows are broken (not the hurricane), just old, rusted broken because not maintained as well as the rest of the hotel. The staff is terrible and management are crooks! Yes literally crooks
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Response from Ivelisse M, General Manager at At Wind Chimes Boutique Hotel
Responded 4 days ago
Dear Mr. Bernard, I’m sorry you had a bad experience with us and had used all possible social media to discredit us. Unfortunately, you had some demands which our firm wasn’t prepared to accomodate and should be addressed through the stablished channels of communication. While we understand that limitations can be frustrating, we ask that you please try to keep your temper under control in the future. The hostility and threats you directed at our front desk were very uncalled for. With that said, I’m sorry again that you felt you had a bad experience, and that because you manage social media you dared blackmail us. We wish you the best of luck. Ivelisse Medina, Manager
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A wonderful stay in a traditional casita style hotel one block from beach and a block to great restaurants. Loved all the private outdoor spaces and the pretty pool area. Great staff. Highly recommend this hotel. Much more charming than all the sterile highrises.
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Response from Ivelisse M, General Manager at At Wind Chimes Boutique Hotel
Responded 3 weeks ago
Wow! You are the best!! Thanks so much for your kind words, for your great 5 stars review, for your appreciation and for sharing with us! We are in a great location. Condado is a dynamic district in San Juan that offers numerous restaurants, casinos, beautiful beaches, bars, and shops - and all within walking distance! In addition If you’re looking to relax, you can do so in our quite large outdoor heated pool (34 x 12) at our other sister hotel Acacia Boutique Hotel. We will be very honor if you choose to stay with us again. Ivelisse Medina, Manager
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We stayed here a night before flying home. The location is quiet with a courtyard with a bar and pool. Walking distance to the beach, La Placita in Santurce and near plenty of restaurants. The staff was very friendly. The only downside if you have a car is that parking is hard
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Response from Ivelisse M, Manager at At Wind Chimes Boutique Hotel
Responded 5 weeks ago
Dear Sydney, Thank you for giving us a perfect score review and even more for sharing with us.. Being a boutique hotel, most of our customers came to us by existing reviews..Like you, all our other customers too, loved using our facilities. We are very happy that you liked our location and enjoy La Placita in Santurce, the beach and the restaurants. We apologize for the limited parking as in holidays there is a heavy demand of it. Happy New Year 2019!
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I stayed one night in a last-minute booking. The place is a gorgeous old Villa, and the staff was exceptional. The room, lobby, pool area, and walkways were clean and comfortable. The small bar in the courtyard is unique and cozy - PIZZA! I will not hesitate to stay here again!
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Response from Ivelisse M, General Manager at At Wind Chimes Boutique Hotel
Responded 3 weeks ago
Dear Piratecnia, Thank you for your time and sending such warm feedback on your stay at our hotel. As your mentioned, we are surrounded by tropical gardens, sundecks and interior patios. Thanks for your appreciation for our Boat Bar with hand made pizzas and any drink you can think of. Certainly in high season the parkings are limited but otherwise, the street parking is an option. We are happy that you enjoyed your stay with us and we hope to welcome you back. Ivelisse Medina, Manager
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We called last minute looking for a place to stay near the airport, after a long travel day. For a minimalist, it was perfect. No frills, quiet, and comfortable. It was clean, had AC and hot water. The staff were helpful and friendly, shout out to Omar who gave us some key
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Response from Ivelisse M, General Manager at At Wind Chimes Boutique Hotel
Responded 15 Nov 2018
Dear: Thanks for your appreciation and for sharing with us. We and of course Omar are very happy that you have a great stay. You are in a great location. Condado is a dynamic district in San Juan that offers numerous restaurants, casinos, beautiful beaches, bars, and shops - and all within walking distance! If you’re looking to relax, you can do so in our quite large outdoor hot tub (34 x 12) at our other sister hotel Acacia Boutique Hotel. You may pick up beach or pool towels at our front desk upon request. Niche Bistro is one of the best restaurants in the area. Located at the ground level of Acacia Boutique Hotel you can have the greatest dining experience in Puerto Rico. We look forward to see you back again.
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Dirt Dirt and more dirt
all rusted and dirty
Roach shit on night table
all windows broken
all windows broken
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12345649
Hi, pretty near. Walking distance maybe 50 minutes; by car, depending on traffic 5-10 minutes; bus ride/trolly ride 20-30 minutes
1 vote
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Hi: We do provide all our rooms soap and shampoo daily. We also provide laundry service for our guests and charge $10.00 for each load which includes, washing, drying and folding.
0 votes
Hi: Our check in time is at 3:00 pm. If you come in early you may leave your luggage in the common area and enjoy our facilities while you wait.
1 vote
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Hi: A standard room is 1 double bed, If you would like you may book a double room with two double beds or you may upgrade your room at the time of check-in for an additional fee but is based upon availability. If your daughter is under 12 she may use the existing bed or we may put a foldable bed in the room for an additional fee as well. You may call us at 787-727-4153 for any further questions and information.
0 votes
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Hi, I am in the area almost daily and almost always find parking within a 1 to 2 block area. During the weekends there are a lot of locals parking as this is one of the more beautiful popular beaches.
0 votes
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123456
"just stay away!"
"Just don't do it! Save yourself the stress and frustration!"
"find another hotel"
"Avoid especially rooms 101 and 102"
"Second floor is preferable to first floor."
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12345620
PRICE RANGE
US$100 - US$186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
at wind chimes hotel san juanhotel at wind chimeswind chimes inn
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
22
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