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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    2/10/2017 3/10/2017
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    US$251
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    Traveller (2779)
    Room & Suite (1079)
    Pool & Beach (429)
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    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (170 reviews)
    “lagoon side” (111 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Condado Plaza Hilton
    Special Offer: Free Night + $100 Credit
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    Rooms
    2 Oct3 Oct
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    1 room, 2 adults, 0 children
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    Reviews (4,912)
    There are newer reviews for The Condado Plaza Hilton
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    1,621 - 1,625 of 4,582 reviews

    Reviewed 21 May 2015

    I I rarely write reviews but in this case it is well deserved. Me and a few of my friends were staying at the Condado Plaza for a yearly getaway. Not knowing where to go and what to do, we lean on our Best Concierge...More

    1  Thank Vincent G
    Reviewed 20 May 2015

    Everyone that worked there was rude. We ended up canceling our reservation and they still over charged us. When we first arrived to our room there were still cleaning towels left on the counters. We grabbed our stuff and went downstairs to notify them and...More

    1  Thank Josie F
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 26 May 2015

    Dear Josie F, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very...More

    Reviewed 20 May 2015 via mobile

    The hotel was beautiful and was ideal to get away from the stress of London. My group and I thoroughly enjoyed our 3 night stay however it was a bit unorganised in reception. Besides that it was an incredible place located in the heart of...More

    Thank agruiz00
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 22 May 2015

    Dear agruiz00, Thank you for sharing your feedback. How wonderful to know you found our hotel to be an ideal getaway form the stress of London. We feel very happy to know that you enjoyed your stay. Thank you for letting us know that you...More

    Reviewed 19 May 2015 via mobile

    Had a really great stay a fantastic pool and large hot tub . The rooms were comfortable and service outstanding . A great view and close walk to restaurants and stores . Avoid the Denny's across the street lousy service and overpriced !

    Thank INDYDANNYT
    Reviewed 19 May 2015

    We had a very nice stay at the Condado Plaza Hotel. It is well located to the Airport, Old San Juan, the beach, the Convention Center and San Juan itself. Rooms were kept clean and staff was helpful. We would recommend as well as stay...More

    Thank bigjohn1806
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 22 May 2015

    Dear bigjohn1806, Thank you for sharing your experience. I couldn't agree with you more; definitely our locations makes us unique, since we're close to the most frequent visited places. Thank you for letting us know that you would recommend and stay with us again. It...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$167 - US$385 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, HotelPower, Expedia, Hotels.com, Priceline, TripOnline SA, Hotwire, Orbitz, Cheap Tickets, HotelQuickly, Cancelon and getaroom.com so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
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    Traveller (2779)
    Room & Suite (1079)
    Pool & Beach (429)
    Dining (58)
    Hotel & Grounds (1582)
    Bathroom (159)
    Family and Play Areas (12)
    Business Centre & Event Rooms (12)
    Nearby
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    41.83 km away
     
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    Ask a question
    Questions & Answers
    Carol F
    27 August 2017|
    AnswerShow all 3 answers
    Response from TheTravelTruth | Reviewed this property |
    Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
    1
    Vote
    John C
    19 August 2017|
    AnswerShow all 10 answers
    Response from JamesCindyG | Reviewed this property |
    No. But a taxi is only about $20
    1
    Vote
    Paul W
    7 August 2017|
    AnswerShow all 4 answers
    Response from agallo2017 | Reviewed this property |
    Pikayo is expensive, we did not snorkel but did the rain forest which was awesome, their are great places to eat on the avenue and in Old San Juan which I put my reviews...
    1
    Vote
    Room Tips
    "Visit Hilton Honnors"
    Read review
    "The rooms on the 6th floor were excellent....great view."
    Read review
    "Ocean View Tower"
    Read review
    "Tour bus for travel !!"
    Read review
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