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07/05/2017 08/05/2017
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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$18
    US$235
    US$217
    US$230
    US$230
    Traveller (2588)
    Room & Suite (1033)
    Pool & Beach (392)
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    Overview

    • Excellent28%
    • Very good33%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (160 reviews)
    “lagoon side” (108 reviews)
    Free Wifi
    Pool
    Beachfront
    Restaurant
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,629)
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    1 - 5 of 4,629 reviews

    Reviewed yesterday

    I would recommend this hotel. Not only was the hotel great with a very friendly staff it is in a very good location. Many places to go within walking distance or short cab drive. You can pick up the red tour bus (highly recommend getting...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Francisco R
    Hotel's Favourite
    Reviewed 4 weeks ago

    My wife and I recently celebrated our anniversary in San Juan and stayed at the Condado Plaza. Although the property is older it is well maintained, very clean and ideally located. From the time we booked our stay and throughout our stay the staff at...More

    1  Thank mariniac
    Response from Carolina P, Guest Experience Manager at The Condado Plaza Hilton

    Hi Mr. Marini! Thank you for taking the time to write a review. I'm so happy you had a wonderful stay and anniversary celebration. It was a pleasure to assist you and met you in person. I greatly appreciate your kind words about our property....More

    Reviewed 2 days ago

    I am a corporate customer and usually put up my visitors at The Condado Plaza, but had not stayed there in many years. I reserved 3 rooms for a family vacation, and although the hotel rooms are somewhat dated and in need of renovations, the...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Tulio F
    Reviewed 4 days ago

    This was my second time here, but I enjoyed both times.The staff was very friendly and hotel was very clean. I love the fact that they have the aqua bar in the back where you can swim and drink,and I also took advantage of the...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Pre Alana W
    Response from Carolina P, Guest Experience Manager at The Condado Plaza Hilton

    Hi Pre Alana W, Thank you for taking the time to write a review. It's great to know you've enjoyed the two times you've been with us! We would love to continue to have you with us in the future. Best, Carolina carolina.padin@hilton.com

    Reviewed 4 days ago

    Good hotel, but not a very good beach front. The beach actually faces a lagoon, and not the ocean. The hotel has 3 pools and during the day they are packed with people. It is a nice area but the music they play is incredibly...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank stephenwA7119RV
    Response from Carolina P, Guest Experience Manager at The Condado Plaza Hilton

    Hi stephenwA7119RV, Thank you for taking the time to write a review. We greatly appreciate your feedback. Although our beach doesn't have the ocean-front directly, it's perfect for relaxing, having a swim or a fun snorkeling adventure. The advantage of our beach among the others...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$155 - US$302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #11 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    Photos
    Traveller (2588)
    Room & Suite (1033)
    Pool & Beach (392)
    Dining (57)
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    Questions & AnswersAsk a question
    John T
    Is Transportation from airport and to cruise terminal available via hotel shuttle?
    19 April 2017|
    Answer Show all 6 answers
    Response from Carolina P | Property representative |
    Hi John T; thank you for taking the time to ask us a question. Please know that the Hotel does not offer shuttle services; our guests typically reach the Hotel via Taxi. Taxis are always available 24/7 at the hotel, cruise... More
    0
    Votes
    angj0413
    Is there an airport shuttle to and from the hotel?
    18 April 2017|
    Answer Show all 5 answers
    Response from Carolina P | Property representative |
    Hola angj0413, Thank you for taking the time to ask us a question. No, we don't have an airport shuttle to and from the hotel; our guests typically reach the Hotel via Taxi. Taxis are always available 24/7 at the hotel... More
    1
    Vote
    maricanaria r
    Hola...me gustaría saber si el hotel tiene discoteca o alguna divercion nocturna...muchas gracias
    16 April 2017|
    Answer Show all 6 answers
    Response from Carolina P | Property representative |
    Saludos maricanaria r; gracias por tomar de su tiempo para hacernos una pregunta. No tenemos discotecas pero si tenemos Happy Hours diarios, los viernes tenemos DJs en vivo y los sabados musica tropical en vivo.
    1
    Vote
    Room Tips
    "Standard rooms still have nice view"
    Read review
    "We had room 1024. Get a room on the ocean side as high as possible. It will provide great views!"
    Read review
    "make sure you get the room you reserved."
    Read review
    "get a room closer to the elevator leading to the pools and beach"
    Read review