We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/10/2017 2/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
    Hotel website
    Save
    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$230
    US$230
    US$231
    Traveller (2779)
    Room & Suite (1079)
    Pool & Beach (429)
    San Juan Marriott Resort & Stellaris Casino
    6,479 reviews
    #10 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,578 reviews
    #6 of 47 hotels in San Juan
     
    Hotel El Convento
    2,758 reviews
    #2 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,186 reviews
    #18 of 47 hotels in San Juan
     
    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (170 reviews)
    “lagoon side” (111 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Condado Plaza Hilton
    Special Offer: Free Night + $100 Credit
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    San Juan Marriott Resort & Stellaris Casino
    6,479 reviews
    #10 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,578 reviews
    #6 of 47 hotels in San Juan
     
    Hotel El Convento
    2,758 reviews
    #2 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,186 reviews
    #18 of 47 hotels in San Juan
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$230.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Juan hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "04c4481b647a4d4fab017c572e6a2ea8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":150443,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32502266],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":230,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"04c4481b647a4d4fab017c572e6a2ea8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":231,"lowestMetaPrice":230,"additionalPartner":false,"highestMetaPriceDisplay":231,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":231,"lowestMetaPrice":230,"highestMetaPriceDisplay":231,"hotelName":"The Condado Plaza Hilton","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA0YzQ0ODFiNjQ3YTRkNGZhYjAxN2M1NzJlNmEyZWE4IiwiQUlLIjoiNDljYmY3N2Y5ZDMzNDVjYzlhMzQyZDBjYmYzNDEzNGUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$230", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34356604":"Hotwire","78361592":"PricelineIB","32599989":"Expedia","109214342":"HotelsCom2IB","32502266":"BookingCom","68938311":"CancelonIB","53908187":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (4,909)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,579 reviews

    Reviewed yesterday

    I stayed at this hotel during hurricane Irma. I felt safe. The hotel took excellent care of the guests. Maintaining communication the entire time. Even feeding the guest breakfast, lunch, and dinner, the day of the hurricane and the day after. The hotel also had...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank inesj331
    Hotel's Favourite
    Reviewed 4 weeks ago

    Check in is time is 4:oo pm and day I checked no one got room earlier...There are two buildings (connected by overpass)....Ocean side and lagoon side....I stayed in ocean side with the ,city view, but since I was on night floor on the side a...More

    4  Thank ZeeNov
    Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 4 weeks ago

    Hola ZeeNov, Thank you for taking the time to write a review. We're very happy to know you had a great with us and makes us even happier to know that you would like to return. We would love to have you back! We greatly...More

    Reviewed yesterday

    The Condada plaza Hilton is a great place to stay. The Staff is nice and friendly. The food is great, the pools are awesome. I had a great view but was s little scared oh heights. We were displaced by hurricane Irma and didn't received...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Abiola I
    Reviewed 2 days ago via mobile

    Good localization, very accessible. Nice decore but needs an update. Good service in big events. Menu needs improvement.Parking was not a problem. Personel well train for big events. After all is a nice place to be and easy to exit.More

    Thank Esther C
    Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded yesterday

    Dear Esther C, Thank you for taking the time to write a review. Your feedback is of the utmost importance to us and we would like to know your thoughts about the menu. We usually receive great comments about the food but there's always space...More

    Reviewed 2 days ago

    I was given a room in the 7th floor with a great view to the ocean! What went wrong was the check in where I had to wait more than an hour because system was down. I waited in front of the front desk with...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Isoto620
    Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded yesterday

    Dear Isoto620, Thank you for taking the time to write a review. We apologize for the check-in inconvenience you experienced. Please know your comments were shared with the Front Office Director to ensure they are used for improvement. We're glad to know you enjoyed your...More

    San Juan Marriott Resort & Stellaris Casino
    6,479 reviews
    #10 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,578 reviews
    #6 of 47 hotels in San Juan
     
    Hotel El Convento
    2,758 reviews
    #2 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,186 reviews
    #18 of 47 hotels in San Juan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$166 - US$385 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Travelocity, Booking.com, Hotels.com, Priceline, TravelUp, HotelPower, Cancelon, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, HotelQuickly, Agoda and getaroom.com so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
    Add Photo Photos
    Traveller (2779)
    Room & Suite (1079)
    Pool & Beach (429)
    Dining (58)
    Hotel & Grounds (1582)
    Bathroom (159)
    Family and Play Areas (12)
    Business Centre & Event Rooms (12)
    Nearby
    La Concha Renaissance San Juan Resort
    7,578 reviews
    .85 km away
     
    Caribe Hilton San Juan
    7,186 reviews
    .52 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,479 reviews
    1.25 km away
     
    Hotel El Convento
    2,758 reviews
    3.96 km away
     
    Nearby Restaurants
    Kabanas
    368 reviews
    .42 km away
    Pikayo
    858 reviews
    .03 km away
    Fogo de Chao Brazilian Steakhouse
    488 reviews
    .50 km away
    Yantar
    653 reviews
    .50 km away
    Nearby Attractions
    Plaza Ventana del Mar
    102 reviews
    .75 km away
    Sailing Dreams Yacht Charters
    451 reviews
    .80 km away
    San Juan Bike Rentals
    263 reviews
    .11 km away
    Velauno Paddleboarding
    434 reviews
    .17 km away
    Ask a question
    Questions & Answers
    Carol F
    27 August 2017|
    AnswerShow all 3 answers
    Response from TheTravelTruth | Reviewed this property |
    Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
    1
    Vote
    John C
    19 August 2017|
    AnswerShow all 10 answers
    Response from JamesCindyG | Reviewed this property |
    No. But a taxi is only about $20
    1
    Vote
    Paul W
    7 August 2017|
    AnswerShow all 4 answers
    Response from agallo2017 | Reviewed this property |
    Pikayo is expensive, we did not snorkel but did the rain forest which was awesome, their are great places to eat on the avenue and in Old San Juan which I put my reviews...
    1
    Vote
    Room Tips
    "Visit Hilton Honnors"
    Read review
    "The rooms on the 6th floor were excellent....great view."
    Read review
    "Ocean View Tower"
    Read review
    "Tour bus for travel !!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing