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The Condado Plaza Hilton

CancelonUS$239*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$420*
US$239*
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US$265*
US$265*
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The Condado Plaza Hilton
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4,695 Reviews from our TripAdvisor Community

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Houston
Reviewed yesterday NEW

This is one of the best hotels I've ever been to. The beach view from our balcony was breathtaking. I called housekeeping for more towels, they were literally there under one minute, no exaggeration. The location of the hotel was perfect, close to everything. They exceeded my expectations, there isn't a thing that I would change.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kendra N
Newark
HOTEL’S FAVOURITE REVIEW
Reviewed 26 March 2017

My wife and I recently celebrated our anniversary in San Juan and stayed at the Condado Plaza. Although the property is older it is well maintained, very clean and ideally located. From the time we booked our stay and throughout our stay the staff at the Condado Plaza exceeded our expectations. The view from our ocean front room was phenomenal...

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Helpful?
3Thank mariniac
About Hotel's Favourite Review
Carolina P, Guest Experience Manager at The Condado Plaza Hilton, responded to this review

Hi Mr. Marini! Thank you for taking the time to write a review. I'm so happy you had a wonderful stay and anniversary celebration. It was a pleasure to assist you and met you in person. I greatly appreciate your kind words about our property. You and your family are more than welcomed whenever you decide to come back to...

Reviewed yesterday NEWvia mobile

Very nice hotel and the staff is very friendly. Wifi doesn't work much and you have to take your parking ticket to get validated every time you want to leave the hotel but other than that it is a great stay and well worth the money.

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Helpful?
Thank Amber M
Jacksonville, Florida
Reviewed yesterday NEWvia mobile

We went to San Juan for my friend's birthday. The hotel was really nice and centrally located. We had an ocean view and you could hear the waves crashing. So peaceful. The bathroom had a glass enclosed shower very nice!! The trip to Puerto Rico was very affordable and my cheapest out of country vacation. Even though it was the...

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Helpful?
Thank nitab_10
Spartanburg, South Carolina
Reviewed 2 days ago NEW

This was my husband's second visit, and my first. Beautiful, clean, modern...excellent pool/beach area! The drinks and food are a bit pricy, but the staff is friendly and wonderful! We will be back!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank thomasinag35
Carolina P, Guest Experience Manager at The Condado Plaza Hilton, responded to this review

Hola thomasinag35, Thank you for taking the time to write a review. We're very happy to read you and your husband had an excellent time in our hotel and that our staff was of great assistance to you. We'd love to have you both back in a non distant future. Cordially, Carolina carolina.padin@hilton.com

Fargo, North Dakota
Reviewed 2 days ago NEW

First time to Puerto Rico but My wife and I travel extensively so we are used to surprises. We caught a shuttle to our hotel and noticed a lot of traffic, narrow streets and congestion..so far no big deal. Our hotel was what we expected for a 3 star..four and five stars were over $350 per night so we figured...

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Helpful?
Thank bob m
Carolina P, Guest Experience Manager at The Condado Plaza Hilton, responded to this review

Dear bob m, Thank you for taking the time to write a review. Your feedback is of the utmost importance to us and we greatly appreciate you taking the time to let us know about your experience. Please know that we have shared your comments with our Executive Committee. We also have another pool in our Lagoon Tower that haves...

New York City, New York
Reviewed 2 days ago NEW

Had a great time during my stay. Cant complain about the staff, everyone was nice and willing to help. The food was good and there were many locations and stores within walking distance. The bar in the pool was awesome, really enjoyed it. Another highlight of our stay was getting a massage right in front of the water!! SO AWESOME!!

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Helpful?
Thank aurorareyes0829
Reviewed 2 days ago NEW

My girlfriend and I rented an oceanfront view on the 8th floor of the far east side of the building. We used the balcony for a total of an hour or less because of the smell of grease comming from restaurants below.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank markpY2656OM
Carolina P, Guest Experience Manager at The Condado Plaza Hilton, responded to this review

Dear markpY2656OM, Thank you for taking the time to write a review. I'm very sorry for the smell inconvenience you experienced in your room balcony. Please know this is not common and our team is already working on investigating. I truly hope you give us another opportunity in the future. Shall you decide to do so, please contact me and...

Kansas City, Missouri, United States
Reviewed 2 days ago NEW

Hotel was just okay. I would have liked something a little nicer for a romantic vacation. Nothing plush about this one. The bar was outsourced, I asked for a wine glass to take to my room, they told me they could not give me one since they were not part of the hotel. I then asked at the Noodle Restaurant...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank O5715OGshirleym
Carolina P, Guest Experience Manager at The Condado Plaza Hilton, responded to this review

Dear O5715OGshirleym, Thank you for taking the time to write a review. We're sad to know we didn't met your expectations. We would have loved to know you were celebrating a romantic occasion while with us. Our team would have made something special for you as our guests satisfaction is of the utmost importance to us. Please know your comments...

Reviewed 2 days ago NEWvia mobile

My stay has been amazing from Carlos at the front desk to Humberto at concierge. I had the most wonderful time. The view from our room was amazing. I will definitely recommend this hotel to anyone. Right on the beach. Humberto helped us find the best spots to go to. He booked our trips he's been amazing we love him....

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Helpful?
Thank LoLa D
Carolina P, Guest Experience Manager at The Condado Plaza Hilton, responded to this review

Hola LoLa D, Thank you for taking the time to write a review. We're very please to know you had a wonderful time while celebrating your birthday. Many thanks for mentioning, Carlos and Humberto; they will receive a well deserved recognition on your behalf. We'd love to have you back in a non distant future. Warmest regards, Carolina carolina.padin@hilton.com

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Condado Plaza Hilton, the only hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting alternative to typical San Juan hotel. Our unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering, protected beach. Whether you're traveling for work or play, this sparkling hotel offers it all, superb dining options including the award-winning Pikayo restaurant, elegant event venues, three glistening pools, water slide, waterports, 24-hour fitness center, tennis, poolside massage and bustling nightlife. ... more   less 

Additional Information about The Condado Plaza Hilton

Address: 999 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly Conrad San Juan Condado Plaza)
Region: Caribbean > Puerto Rico > San Juan
Price Range: €144 - €273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Condado Plaza Hilton 4*
Number of rooms: 572
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Orbitz, Hotwire, HotelsforEveryone, getaroom.com, Cancelon, HRS, HotelQuickly and TripOnline SA so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hotel San Juan
Hotel Resort Wyndham
Hotel Style:
#6 Spa Hotel in San Juan
#8 On the Beach Hotel in San Juan
#11 Luxury Hotel in San Juan
#15 Business Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from The Condado Plaza Hilton staff and other travellers.
172 questions
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New York

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Questions? Get answers from The Condado Plaza Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach side rooms are extra but worth it..”
bobm664, 22 May 2017 | Read review
“I would recommend a room from 7 and above on the ocean side”
agallo2017, 19 May 2017 | Read review
“Try to get a room on the ocean side”
ashleycook620, 18 May 2017 | Read review
“corner room was good because you could see ocean and lagoon and pool all from there”
akaytaylah, 17 May 2017 | Read review
“Second building, rooms with Condado Lagoon View”
212adolfog, 17 May 2017 | Read review
5 of 5
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US$239* /night
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Prices are for 1 room, 2 adults
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