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Caribe Hilton San Juan

Booking.comUS$264*
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#20 of 46 Hotels in San Juan
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Caribe Hilton San Juan
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6,866 Reviews from our TripAdvisor Community

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Dublin, Ireland
Reviewed yesterday NEWvia mobile

Had the good fortune to stay here for work for four nights last year. Unfortunately I had a busy schedule so didn't sample everything the hotel had to offer. I would recommend a pina colada by the pool bar a great way to chill.

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Helpful?
Thank Ian D
East Coast
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

Everything about our stay here was just top notch. Beautiful hotel from the open air lobby to the sheltered beach, warm pools, and fantastic views. Check in was fast and friendly. One of the main elevators was out of service, but we quickly learned the "back" route using the service elevator (there were signs directing us to them) and never...

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Helpful?
1Thank vwnotabug
About Hotel's Favourite Review
Reviewed yesterday NEWvia mobile

Awesome hotel on the beach! 3 stays per month The staff at the front desk is both professional and pleasant! The Security staff is diligent , efficient and on point! I want to make special mention of Sylvester Matos who in spite of having a not so pleasant job( checking everyones bags upon entering the pool/beach area) he does it...

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Helpful?
Thank Iris C
Pennsylvania
Reviewed yesterday NEW

Girlfriend retreat. Average rooms which needed updating but close to downtown Old San Juan and Condado. Hotel is situated on the beautiful caribbean blue waters. Breathtaking views, but hotel itself needs a face lift and landscaping. The beach is beautiful and the staff is very friendly. Cab service is nearby and cost about $7 one way to Old San Juan.

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Helpful?
Thank Laney90
Hoboken, New Jersey
Reviewed 2 days ago NEW

This is a good hotel, would not stretch to say great. Pool area is beautiful, plenty of chairs and places to layout. Friendly Staff. Beautifully kept ocean. The Starbucks by the pool shown in the picture is only open for specific times I assume as it was not functioning when I was there for a week. Great to watch fish...

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Helpful?
Thank Dina M
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Dina M, It is pleasing to know you like many aspects of our hotel including our beautiful pool areas, friendly team members, beautiful kept ocean, amazing piña colada and great amenities. We appreciate your input and apologize you were disappointed with your guest room. Our Executive Team is reviewing your comments to ensure they are used to improve our...

Oak Ridge, Tennessee
Reviewed 2 days ago NEW

Lovely hotel with great view of the ocean. Plenty of places to hang out to enjoy the ocean view. Loved the hammocks hanging between the palm trees. They just call to you. We had a suite and the view was spectacular. Our room wasn't ready when we arrived, but not a problem. We just sat on the patio and enjoyed...

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Helpful?
Thank doublelope
Chicago, Illinois
Reviewed 3 days ago NEW

My wife and I returned to the Hilton Caribe this May and really found the property to be refreshed and extremely welcoming. All of the employees went out of their way to engage us and make sure we were having a good vacation. In particular the pool bar has the great bartenders as always but the menu has better selections...

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Helpful?
Thank scott p
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Scott P, We appreciate you taking the time to share your experience while in our property. We are delighted to see your stay was a great one. We strive to deliver great service and it is refreshing to know when that is achieved. We thank you again for staying with us and we look forward to welcome you in...

Woodstock, Georgia
Reviewed 3 days ago NEWvia mobile

The room reservation came thru as a Tower reservation. We hadn't asked for a Tower room. We were given a non updated room and told for $35 a nite we could have updated non Tower room. The room was moldy , both smell AND visible in the bathroom and worn. We called the desk and was changed to an updated...

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Helpful?
Thank tom4651
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

We are thrilled to hear that the level of service you received from our team members left a lasting impression on you. This is uncharacteristic of our hotel and team members, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our...

Reviewed 3 days ago NEW

Lovely hotel with an open reception area and two beautiful parrots let you know that you have arrived to the tropics. The staff is very efficient and friendly. My first stay at the Caribe Hilton was in 2008, I had very fond memories of my stay. I was not disappointed in this trip, the parrots are still there and the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 360estelav
Reviewed 4 days ago NEWvia mobile

The rooms are awful. Dirty and outdated nothing like what the pictures look like. The resort is very modern and nice but the rooms do not match the resort area one bit. Our rooms electricity went out in the bathroom we had to take a shower with our iPhone lights. They never came to fix it so we had our...

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Helpful?
1Thank CrisL88
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

We would like to express our sincere apologies for the inconvenience you encountered with your rooms and experience. We take your feedback very serious and will share them with our team. Your experience is not indicative of the service level we have been known for over the years. We aim to deliver great service and a memorable experience. We thank...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The historic and iconic Caribe Hilton offers an ideal combination of leisure facilities and activities and is home to Caribar, the birthplace of the pina colada. The resort is situated on a private 17-acre lushly landscaped peninsula with a secluded beach and is located near the Old San Juan historic district and many of the destination's top attractions. ... more   less 

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00901-2401, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: €168 - €374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Caribe Hilton San Juan 4*
Number of rooms: 652
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hilton Hotels Direct, Hotels.com, Orbitz, Hotwire, Cheap Tickets, getaroom.com, Evoline ltd, Cancelon, HotelQuickly, TripOnline SA and HRS so you can book your Caribe Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel
Hotel Style:
#2 Green Hotel in San Juan
#5 Spa Hotel in San Juan
#6 On the Beach Hotel in San Juan
#10 Luxury Hotel in San Juan
#11 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Caribe Hilton San Juan staff and other travellers.
213 questions
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New Orleans, Louisiana
Commack, New York

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Questions? Get answers from Caribe Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure its worth the price for the ocean view as it is quite hindered by the dirty roof in front of you.”
dinam151, 21 May 2017 | Read review
“Higher rooms have better views and have less noise from the air conditioning fans on the lower roofs”
241scottp, 20 May 2017 | Read review
“The higher the better the view of the ocean is.”
I9874DWdavidp, 18 May 2017 | Read review
“Ask for a garden wing, ocean view room.”
jeantier, 17 May 2017 | Read review
“We prefer the main building with ocean views. Closer to the ocean is less noisey.”
918billa, 17 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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