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San Juan Marriott Resort & Stellaris Casino

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San Juan Marriott Resort & Stellaris Casino
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5,962 Reviews from our TripAdvisor Community

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Showing 5,750: English reviews
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Hemel Hempstead, United Kingdom
Reviewed yesterday NEW

I think Marriott is losing it and both of my latest stays in Marriott have been disappointing. This one was specially disappointing because we hardly could afford to eat or drink anything here as the prices are over the roof. Staff very careless with exception of the housekeeping. Bed ok but didn't get the view we had requested since September!!!

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Helpful?
Thank miller577
Boston, Massachusetts
Reviewed yesterday NEW

We just stayed at the Marriott Stellaris the week of 2-13-17. Our room was an ocean view on the 7th floor and it lived up to our expectations. The room, view and service was great. The pools at the resort were clean and the waitstaff very friendly and attentive. The beach was beautiful with incredible waves which were pretty tough...

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Thank Kathy T
Jasper, Indiana
Reviewed yesterday NEW

We have been coming to this hotel since 2006 and it is still the best! From the time u walk in to the time u leave the staff here is so helpful and courteous! They make staying here so easy and enjoyable. The hotel is beautiful and very clean, nicely kept reception area and beautiful beach. The area around the...

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Thank bethanyl3077
Reviewed yesterday NEW

We had the pleasure of Sonny's friendly and efficient service during breakfast every morning of our stay. We highly recommend this wonderful resort; excellent room, clean, great food. The word "NO" was not in the vocabulary of the staff. We will be back next year for sure. Thank you Sonny.

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Thank Bob W
Florida
Reviewed yesterday NEW

We had an ocean front room and the view was incredible. I would have given this 5 stars, but my husband hated the bed because it hurt his back. Other than that, we really enjoyed our stay and won in the hotel's casino playing with their vouchers.The beach was crowded but still very relaxing. Get there early to make sure...

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Thank stmcmansions
NY
Reviewed 2 days ago NEW

The hotel lives up to the Marriot standards. The rooms are spacious and clean. Staff is friendly and there are restaurants within walking distance. However, should be more warnings about the dangerous swimming conditions of the ocean in this area. No staff member mentions to be cautious when swimming in the ocean although the internet indicated a that there is...

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2Thank Joy9876
Reviewed 2 days ago NEW

The Marriott Stellaris is a nice resort. The food options were JUST okay for me. It was typical hotel food, nothing spectacular; however, there were a few local spots within walking distance that were great supplements. The two pools were of decent size but it was a little difficult to find seating near the swim up bar. It became a...

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Helpful?
Thank Jessica J
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Jessica J: Thank you for choosing the San Juan Marriott during your recent trip to beautiful Puerto Rico! We are delighted to learn that you enjoyed your stay and look forward to seeing you again soon! Sincerely, José González General Manager

Arkansas
Reviewed 2 days ago NEW

We stayed as a couple 2/12-2/18. The resort is only about a fifteen-minute/$20 cab ride from the airport, and after a long day of flying we were eager to get settled in. We'd booked a king ocean view through a third-party site (which shall remain nameless). At the front desk we were told that the room we'd selected was unavailable,...

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Helpful?
Thank Amy H
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Amy H: Thank you for taking the time to share feedback with us regarding your recent stay at our Resort. We are glad to know that you enjoyed your trip to San Juan and that you "would not hesitate to stay with us again" - we appreciate your comments and look forward to your next visit! Sincerely, José González...

Bellmore, New York
Reviewed 2 days ago NEWvia mobile

Really enjoyed our stay. The pool and beach are very close to each other. It isn't super crowded and my kids had a blast. Angelo the waiter provided top notch service and was super personable. The hotel provides bottled water for free. The casino is good for blackjack and also not overwhelmingly crowded. A great choice for a family trip.

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Helpful?
Thank dmpac20
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear dmpac20: We are thrilled to hear that you enjoyed your recent family trip to San Juan! We appreciate you choosing to stay with us and are happy to know that you and your kids had a nice time at our Resort - come back soon! Sincerely, José González General Manager

Ireland
Reviewed 2 days ago NEWvia mobile

Visited here in December, hotel itself is really nice, friendly staff and rooms large and spacious. Breakfast choice & flavours was really good, a little expensive for what you get mind you. From a location perspective, seemed a little out of the way.

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Thank 12345MB12345
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear 12345MB12345: Thank you for choosing to stay with us during your December trip to San Juan! We appreciate your feedback and look forward to the opportunity of hosting you again in the future! Sincerely, José González General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan in a highly desirable beachfront location only minutes from numerous restaurants and bars.The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club.Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge.Come and enjoy the comfortand atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer. ... more   less 

Additional Information about San Juan Marriott Resort & Stellaris Casino

Address: 1309 Ashford Ave, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: €192 - €438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Marriott Resort & Stellaris Casino 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Marriott San Juan Resort And Stellaris Casino
Marriott San Juan Resort & Stellaris Hotel San Juan
Hotel Style:
#2 Family Hotel in San Juan
#3 On the Beach Hotel in San Juan
#3 Spa Hotel in San Juan
#4 Business Hotel in San Juan
#5 Romantic Hotel in San Juan
#6 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from San Juan Marriott Resort & Stellaris Casino staff and other travellers.
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Baltimore, Maryland

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Questions? Get answers from San Juan Marriott Resort & Stellaris Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ocean view is the best!”
 of 5 bubbles bethanyl3077, 25 Feb 2017 | Read review
“If you want to swim in the ocean then this is not the place for you.”
 of 5 bubbles Joy9876, 24 Feb 2017 | Read review
“the higher floors were much quieter”
 of 5 bubbles Y1110PZjessicaj, 24 Feb 2017 | Read review
“6th floor or higher gets you above the palm trees”
 of 5 bubbles amyhW2968GQ, 24 Feb 2017 | Read review
“Loved my ocean view room. Some city views also get a glimpse of the ocean but not all.”
 of 5 bubbles AndyKzoo, 23 Feb 2017 | Read review
5 of 5