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San Juan Marriott Resort & Stellaris Casino

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San Juan Marriott Resort & Stellaris Casino
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5,848 Reviews from our TripAdvisor Community

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Showing 5,643: English reviews
Toronto, Canada
Reviewed yesterday NEW

Stayed for 3 days before and after a cruise. Perfect beginning and end to a relaxing vacation. Had a corner oceanfront room and enjoyed both balconies. Beach was clean and the staff were very attentive. Breakfast was very nice. Didn't use the casino other than a quick walk through it. Front desk staff members were quick, very pleasant and helpful....

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Helpful?
Thank djwix
Canton, Ohio
Reviewed 2 days ago NEWvia mobile

I stayed at the San Juan Marriott for an education conference & this Marriott was amazing! It started with our check in assisted by Gamaliel who put us on the 19th floor! The room was clean & comfy beds. We enjoyed Pina coladas at the pool served by Antonio & Pedro on different days, service was exceptional! I even enjoyed...

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Helpful?
Thank grapebgirl
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear grapebgirl: We are thrilled to hear that you enjoyed your recent stay at our Resort during your educational conference in San Juan. Thank you for taking the time to share feedback with us, especially your comments regarding the service provided by our staff - we will certainly share your review with all of them as they'll be happy to...

Reviewed 2 days ago NEWvia mobile

My fiancé and I were here for work. The location was perfect. After eating at the Marriott once, we never ate there again. Prices are way too high and food is not that great. You can find plenty of great restaurants on the strip that the hotel is on. You can find just about anything. We even bought wine at...

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Helpful?
Thank Katie D
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Katie D: Thank you for choosing to stay with us during your recent business trip to San Juan - we appreciate your feedback and look forward to seeing you again soon! Sincerely, José González General Manager

Richmond, Virginia
Reviewed 2 days ago NEWvia mobile

I visited this hotel approximately 8 or 9 years ago. The hotel has been remodeled and was very beautiful. I understand they are continuing the upgrades. The staff was great. I always got great service from the concierge and even asking Brian at the front desk questions after concierge hours, he was always helpful Nd made fantastic restaurant recommendations for...

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Helpful?
Thank Tam S
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Tam S: We are delighted to hear that you had the opportunity of visiting us again after 9 years of being away! We appreciate your feedback and are happy to know that you enjoyed your time with us - come back soon! Sincerely, José González General Manager

Tyler, Texas
Reviewed 4 days ago NEW

I was here for a conference. The check in was great with friendly staff. Concierge was also friendly, as were the serving staff at lunch. Rooms were decent sized with a small balcony, which was nice. The only negatives were that the conference rooms were FREEZING and the music in the downstairs bar was too loud. I could hear it...

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Helpful?
Thank AleciaW
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear AleciaW: Thank you for choosing to stay with us during your recent conference in San Juan. We are glad to hear that you enjoyed your time at our Resort, as well as the service provided by our staff - come back soon! Sincerely, José González General Manager

Hackensack, New Jersey
Reviewed 4 days ago NEW

The rooms are large and well appointed. Then staff is very friendly and helpful. The meals and conference rooms are wonderful as well. Facing the ocean and the pool area is absolutely breathtaking. Restaurants and bars are located all along the street.

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Helpful?
Thank RLF724
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear RLF724: Thank you for choosing to stay with us during your recent trip to San Juan. We are happy to know that you enjoyed your time at our Resort! Come back soon! Sincerely, José González General Manager

New York City
Reviewed 4 days ago NEW

Great time at the Marriott located in the upscale area of Candado in San Juan. I stayed 12/4-12/9 and had the best time and will be returning. A few things to note, the hotel will charge incidental fees but do challenge them as I did each stay. There are plenty of really inexpensive restaurants in walking distance along Ashford Avenue....

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Helpful?
2Thank CeCeNyC
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear CeCeNyC: We are thrilled to hear that we have become your "home away from home"! Thank you for taking the time to share such wonderful feedback with us and look forward to seeing you again soon! Sincerely, José González General Manager

Fairmont, West Virginia
Reviewed 6 days ago NEW

Upon arriving, my fiancee and I decided it would be best for me to check in while she watched the car. While I was away, one of the hotel's valet employees were being very rude to her. It escalated to the point that the employee started raising their voice and treating her like she was a child. The hotel's elevators...

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Helpful?
Thank Benjamin M
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Benjamin M: Please accept our sincerest apologies for the inconveniences experienced during your recent stay at our Resort. Customer satisfaction is extremely important to us, so please rest assured that we will share your feedback with our team as it provides us with the opportunity to follow up with the appropriate action in order to better serve you and...

Libertyville, Illinois
Reviewed 6 days ago NEWvia mobile

We stayed here for week in January. Beautiful weather, rough seas. The rooms were adequate, one bathroom was so small the door wouldn't open all way, and you had to straddle toilet to shut door. We had king room, my moms double room had much nicer bathroom. Our room was corner. Ocean view is incredible, especially since the seas were...

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Helpful?
Thank Vicki H
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Vicki H: Thank you for choosing the San Juan Marriott during your recent trip to San Juan! We are happy to hear that you enjoyed your time at our Resort as well as our amenities and the service provided by our staff - we look forward to seeing you again soon! Sincerely, José González General Manager

Massachusetts
Reviewed 1 week ago NEW

Our vacation started out with Marriott upgrading us to a Pool/Ocean view room, which was good sized and well-appointed with many draws and shelves. We totally enjoyed using the balcony; one night we had front row seats to a wedding! The staff was alway friendly and ready to help. The pool is on the smaller side, but nice. We were...

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Helpful?
1Thank lovetotravelma
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear lovetotravelma: Thank you for taking the time to share such wonderful feedback with us. We are glad to hear that you enjoyed your stay at our Resort and that you were able to take advantage of our amenities and our convenient Condado Beach location. We appreciate your feedback and look forward to seeing you again soon! Sincerely, José González...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan in a highly desirable beachfront location only minutes from numerous restaurants and bars.The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club.Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge.Come and enjoy the comfortand atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer. ... more   less 

Additional Information about San Juan Marriott Resort & Stellaris Casino

Address: 1309 Ashford Ave, San Juan 00911-1102, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: €214 - €367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Marriott Resort & Stellaris Casino 4*
Number of rooms: 525
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Travelocity so you can book your San Juan Marriott Resort & Stellaris Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott San Juan Resort & Stellaris Hotel San Juan
Marriott San Juan Resort And Stellaris Casino
Hotel Style:
#2 Family Hotel in San Juan
#3 Spa Hotel in San Juan
#4 Business Hotel in San Juan
#4 On the Beach Hotel in San Juan
#5 Romantic Hotel in San Juan
#5 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from San Juan Marriott Resort & Stellaris Casino staff and other travellers.
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Questions? Get answers from San Juan Marriott Resort & Stellaris Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms overlooking the beach are the best, but most expensive. A non-corner beachfront room would be almost as nice.”
  • Looking out at beach from 5th floor room
 of 5 bubbles djwix, 16 Jan 2017 | Read review
“pick room on ocean side”
 of 5 bubbles RLF724, 13 Jan 2017 | Read review
“We loved the Pool View Room”
 of 5 bubbles lovetotravelma, 10 Jan 2017 | Read review
“We were upgraded to a corner room on an upper floor which was beautiful with stunning views.”
 of 5 bubbles rmgillen122, 9 Jan 2017 | Read review
“Book early, shop around, avoid Expedia, pool/ocean view rooms are cool”
  • hotel next door when walking safely on the beach
 of 5 bubbles HotelStayReviewer201, 7 Jan 2017 | Read review
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