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San Juan Marriott Resort & Stellaris Casino

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San Juan Marriott Resort & Stellaris Casino
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5,864 Reviews from our TripAdvisor Community

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Showing 5,659: English reviews
Richmond, Virginia
Reviewed 2 days ago NEW

Had a wonderful time in Puerto Rico! The hotel was clean and the staff was excellent! Checking in was fast and no problem. This was our first visit during the winter and it can get chilly in the evenings. We packed for hot weather and you definitely need jeans and maybe sweater in the evening. I would highly recommend this...

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Helpful?
Thank malexander0816
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear malexander0816: Thank you for taking the time to share such wonderful feedback with us - we appreciate your comments and are happy to hear that you enjoyed your time at our Resort. Come back soon! Sincerely, José González General Manager

Chicago, Illinois
Reviewed 3 days ago NEW

The hotel is located on the beach, it has the best beach as being wide ,where you can relax.The new lounge chairs are very weak, the old lounge chairs were stronger and better. The doormen were very attentive, the front desk Mrs. Paula was professional and fast at check in, Mr. Christopher was helpfull, providing me with new pair of...

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Helpful?
2Thank Felician V
Reviewed 3 days ago NEW

Convenient location. It's a Short cab to old San Juan and easy walk to many restaurants. Nice beach and pool. Be sure to go to the Sunday morning market at the nearby park if you are there on a Sunday. Note they have free Bicycles by the pool. The casino is small but the staff was pleasant. Overall a pretty...

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Helpful?
1Thank brent m
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear brent m: Thank you for taking the time to share feedback with us regarding your recent stay - we appreciate your comments and are happy to hear that you enjoyed your stay as well as our convenient location! Come back soon! Sincerely, José González General Manager

Ottawa, Ontario
Reviewed 3 days ago NEW

Great family experience at this hotel. Rooms were big and clean with a balcony. The kid pool was just super. Very kid friendly hotel and resort. The staff were great and very helpful. Close to downtown, within 5 minute drive.

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Helpful?
1Thank Canadians_1907
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Canadians_1907: Thank you for choosing to stay with us during your recent trip to beautiful Puerto Rico - we are glad to hear that you enjoyed your time at our Resort and look forward to seeing you again soon! Sincerely, José González General Manager

Leroy, Ohio
Reviewed 4 days ago NEW

My husband and I stayed here two nights over NYE after a one-week cruise. The hotel and grounds were very clean and well maintained. We had requested an ocean-front room on a higher floor. We were not informed until check-out that the ocean-front room was a $30/day upcharge. There is also a $30/day guest resort fee. Our room was on...

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Helpful?
2Thank jamb28
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear jamb28: Thank you for taking the time to share such wonderful feedback with us - we are thrilled to hear that you enjoyed your post cruise stay at our Resort. We appreciate your comments and look forward to seeing you again the next time you are in San Juan! Sincerely, José González General Manager

Guayaquil, Ecuador
Reviewed 4 days ago NEW

OK. So I had stayed at this hotel before, probably 25 years ago, so I thought it would be fine. I was only going to be in San Juan for a couple of days on this trip. The hotel is truly aging. The beach is nice and the location is good, unless you are looking to be close to Old...

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Helpful?
Thank tgoody
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear tgoody: We are disappointed to hear that our Resort did not meet your expectations. Customer satisfaction and feedback is extremely important to us,so please know that we will share your comments with our team in order to identify areas of opportunity for improvement. Should you decide to give us a second chance,please contact us at mhrs.sjupr.social.media@marriotthotels.com for assistance. Sincerely,...

Miami
Reviewed 4 days ago NEW

I think this is a typical Marriott hotel as far as rooms. Great location beach front and has a casino as well. We found staff to be very helpful and friendly. However the staff in the spa were rather unorganized and rather clueless. Most of the rooms in the high rise have balconies with full or partial beach/ocean view. Standard...

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Helpful?
1Thank Euroboyz
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Euroboyz: Thank you for choosing to stay with us during your recent trip to Puerto Rico - we appreciate your feedback and look forward to seeing you again soon! Sincerely, José González General Manager

Atlanta, Georgia
Reviewed 4 days ago NEWvia mobile

My boyfriend brought me here for a couples getaway. Very nice room and ambience. We loved the hot tub area and lobby/ bar. Room was a little small but perfect for us, we had a city view and it got very noisy at night. Nice location walking distance to everything, lots of cabs in front of hotel which was very...

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Helpful?
Thank Angela B
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Angela B: Thank you for sharing feedback with us regarding your recent stay at our Resort. We are happy to hear that you enjoyed your stay as well as our convenient location. We appreciate your comments and look forward to seeing you again so you are able to enjoy our beautiful beach! Sincerely, José González General Manager

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

This ageing high rise Marriott has a Central location on the Condrado beach, but is a long way from old San Juan. it is surrounded by a 1960s? built concrete jungle with quite a lot of derelict high rises and shops. And a lot of traffic. Not a pleasant environment. Pool was too shallow for swimming and the shelving on...

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Helpful?
Thank Jeff H
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Jeff H: We are disappointed to hear that we missed the mark during your recent stay at our Resort and sincerely apologize for the inconveniences experienced. We value your loyalty to our brand and truly appreciate you taking the time to share feedback with us - we will definitely share your comments with our team in order to identify...

New York City, New York
Reviewed 5 days ago NEWvia mobile

I came looking for a beach resort in San Juan for a quick getaway. I got a high floor corner room with 2 balconies and amazing views. Both of the coastline and the ocean. The concierge was helpful in planning some drinks to be in the room. The staff was friendly. The beach itself is okay. Plenty of chairs out...

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Helpful?
Thank USCKaboom
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear USCKaboom: Thank you for choosing the San Juan Marriott during your recent trip to San Juan - we appreciate your feedback and look forward to seeing you again! Sincerely, José González General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan in a highly desirable beachfront location only minutes from numerous restaurants and bars.The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club.Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge.Come and enjoy the comfortand atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer. ... more   less 

Additional Information about San Juan Marriott Resort & Stellaris Casino

Address: 1309 Ashford Ave, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: €215 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Marriott Resort & Stellaris Casino 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Marriott San Juan Resort & Stellaris Hotel San Juan
Marriott San Juan Resort And Stellaris Casino
Hotel Style:
#2 Family Hotel in San Juan
#3 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Business Hotel in San Juan
#5 Romantic Hotel in San Juan
#5 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from San Juan Marriott Resort & Stellaris Casino staff and other travellers.
327 questions
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Questions? Get answers from San Juan Marriott Resort & Stellaris Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean views with balcony”
 of 5 bubbles malexander0816, 20 Jan 2017 | Read review
“upper floors are better due to noise, downstairs, or from the city strip”
 of 5 bubbles FelicianV, 19 Jan 2017 | Read review
“Great family spot, that offers the beach or pool at walking distance”
 of 5 bubbles Canadians_1907, 19 Jan 2017 | Read review
“Ocean views are beautiful”
 of 5 bubbles tgoody, 18 Jan 2017 | Read review
“stay away from a corner room”
 of 5 bubbles frankm294, 17 Jan 2017 | Read review
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