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Hotel El Convento

Booking.comUS$224*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel El Convento
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2,675 Reviews from our TripAdvisor Community

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Showing 2,515: English reviews
Plano, Texas
Reviewed 4 weeks ago via mobile

This is a lovely European-style hotel. The real secret is the staff. Every person in the hotel has bought into service. I credit the manager for creating a family atmosphere. I highly recommend getting the breakfast included. All the menu items are excellent. The wait staff are great. The evening wine and cheese offering is very nice after a long...

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Helpful?
1Thank Bill R
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hi Bill R - Thanks for the visit and for recognizing the graciousness of our team members. We certainly look forward to your next visit. Please feel free to contact me if I may be of assistance in the future. Warm regards. Alfredo Arroyo aarroyo@elconvento.com Lowest rates guaranteed at elconvento.com or call us at 787-723-9020

Reviewed 4 weeks ago

It was perfect in every way from start to finish! The hotel was beautiful and very comfortable...We stayed at for my brother's 40th birthday and the staff made it very special! From the wine and cheese reception on the terrace, to the lovely breakfast in the sun dappled courtyard the next morning. They even left a gift of champagne with...

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Helpful?
1Thank erika m
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hola erika m - We are glad that every aspect of your stay was perfect. Our staff truly works hard at creating memorable experiences and they will be thrilled to read your comments. On behalf of all of them; Thank you. Until the next time... Alfredo Arroyo aarroyo@elconvento.com Always the best rates at elconvento.com or call us at 787-723-9020

Dallas, Texas
Reviewed 4 weeks ago via mobile

El Convento is ideally situated in the heart of Old San Juan. I went there to celebrate my 40th birthday with friends. The staff surprised us with a complimentary bottle of champagne and breakfast. There is a daily wine and cheese toast. The history of the hotel and views set it apart from other hotels. We were able to walk...

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Helpful?
1Thank JayRoecker1
Miami Beach, Florida
Reviewed 4 weeks ago

Everyone was great. Helpful, courteous and excellent staff. I was able to get special meals that avoided my allergens. Old San Juan was gorgeous and the food in the area fantastic. Always a breeze blowing.

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1Thank cmsl10
New York City, New York
Reviewed 4 weeks ago

Fabulous place to spend the night or just to get some drinks and tapas. Lot of charm here from the perch on Old Town cliffs to the many old street steps to the layout of the hotel and interior courtyard and plantings. Lovely place. I've been stopping here for 30+ years and always a renewed delight. I recommend you walk...

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Helpful?
2Thank trip647
Asker Municipality, Norway
Reviewed 4 weeks ago

We have been coming to Old San Juan and El Convento for several years. It is always a pleasure to spend a few days there. The staff is very service oriented, and the hotel is placed right in the best part of Old San Juan. The only area for improvement is the dinner restaurant. It used to be great, but...

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Thank Per Ravn M
Baltimore, Maryland
Reviewed 4 weeks ago via mobile

Loved the vibe of this place as well as the color architectural details you only find in older construction. Bathrooms were (hyper)modernized and air con worked well. We ate at the Puertoriccan restaurant on site and thought it was tasty. All of Old San Juan was within walking distance. Highly recommend for when you're in town.

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1Thank CharmCityMama21210
Gaithersburg, Maryland
Reviewed 23 April 2017

A great hotel to stay in in Old San Juan. Great staff and service. An oasis in the heart of the old city. Easy to walk everywhere and stay in the heart of the old city. Nice restaurant in open courtyard inside hotel and great Tapas bar on 2nd floor.

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1Thank David H
Reviewed 21 April 2017 via mobile

For my birthday I decided to have a mother and daughter's weekend. Leaving my hectic life in New York, for a few days, I decided to stay at the MAGNIFICENT Hotel El Convento for the second time. It is the BEST location in Old San Juan! It was one of the greatest experiences I've had in a very long time....

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4Thank Cynthia P
Reviewed 21 April 2017

The location of this hotel is superb for sightseeing in Old San Juan - viewing the live reenactment of the Passion on Good Friday from the roof top is something I will not forget. The hotel staff is so knowledgeable and helped us navigate through our first stay in Puerto Rico. The nightly wine and cheese reception was perfect and...

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Helpful?
Thank Beth S

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Latin, Spanish, Puerto Rican, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: €173 - €378 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, TravelClick, Expedia, Travelocity, Hotwire, Priceline, Hotels.com, Cheap Tickets, Evoline ltd, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Hotel El Convento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Convento San Juan
Hotel Style:
#1 Business Hotel in San Juan
#1 Family Hotel in San Juan
#1 Romantic Hotel in San Juan
#2 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
53 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful quiet restaurant in an enclosed outdoor courtyard, away from the hustle and bustle of San Juan.”
seasonedtraveller80, 27 May 2017 | Read review
“The higher you go, the less street noise and better view you have; however, the water pressure was a moderate issue on the top floor.”
wrex123, 26 May 2017 | Read review
“Views of Old San Juan on lower floors are just of the other side of the street--but still picturesque.”
76BarbaraH, 24 May 2017 | Read review
“All the rooms are great”
cmsl10, 28 Apr 2017 | Read review
“all are good, the higher the better”
trip647, 26 Apr 2017 | Read review
5 of 5
Booking.com
US$224* /night
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Hotel El ConventoUS$222
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Prices are for 1 room, 2 adults
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