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Hotel El Convento

2,800 reviews
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Traveller (1900)
Room & Suite (606)
Dining (157)
Overview
  • Excellent75%
  • Very good18%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“wine and cheese”(199 reviews)
“tapas restaurant”(112 reviews)
“old san juan”(1,461 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,800)Write a Review
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2,624 results
Traveller rating
1,928
477
120
74
25
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1,928
477
120
74
25
Show reviews that mention
All reviewswine and cheesetapas restaurantold san juancourtyard restaurantwine receptionformer conventevery eveningplunge poolpuerto ricoopen courtyardcentral courtyardvista roomthird floorturn down serviceacross the streetour honeymoonbottled water
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1,121 - 1,125 of 2,624 reviews
Reviewed 28 May 2014

Just one night to spend in Puerto Rico decided to take in historic Old San Juan. We could not have chosen a better hotel to do so. Location perfect, room with a patio with a fountain fantastic. Staff superb, Gorge great bell man. Simply amazed...More

Thank Moxford
Reviewed 28 May 2014

I had read many reviews re this hotel so I decided to stay there from 4/17/14 to 5/4/14. It was even better than I expected. I stayed in room 320 which most reviewers did not care for. I was told by the desk that my...More

Thank SisterC1
Reviewed 27 May 2014

My daughter (adult) and I stayed here for the couple of days we had in San Juan. This place is amazing! Very very well kept and all of the staff were pleasant and so very nice. The room was somewhat small (typical for big cities)...More

Thank terishalo
Reviewed 26 May 2014

Taxis hate going here from the coast area. The restaurant both upstairs and down were very good. Had a wrap for lunch downstairs and then dinner at the Tapas upstairs that night. Food was authentic Puerto Rican and reasonable. The history and beauty of the...More

1  Thank LKStonewall
Response from Alfredo A, General Manager at Hotel El ConventoResponded 26 May 2014

Dear LKStonewall - Thank you for the exceptional feedback about Hotel El Convento and our dining venues. I would like to apologize for the particular incident related to your transportation. I can assure you that this is a very isolated incident; nevertheless I will share...More

Reviewed 26 May 2014

You will be able to walk to everything from this hotel. I am a solo female traveller and I have never felt safer than I did in this hotel. Key needed to use elevator. Elevator is not directly in front of bar, so no one...More

2  Thank Liveforvacations59
Response from Alfredo A, General Manager at Hotel El ConventoResponded 26 May 2014

Dear Guest - Thanks for your visit! We are glad that your experience was so positive and you were able to enjoy the charm of Old San Juan and the comfort of your accommodations. I will share your findings with our staff and ensure they...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$255 - US$547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in San Juan
#1 Family Hotel in San Juan
#1 Business Hotel in San Juan
#2 Luxury Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$255 - US$547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in San Juan
#1 Family Hotel in San Juan
#1 Business Hotel in San Juan
#2 Luxury Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1900)
Room & Suite (606)
Dining (157)
Pool & Beach (104)
Amenities (71)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
virginiaviajera
25 January 2018|
AnswerShow all 3 answers
Response from KristiC98272 | Reviewed this property |
we were just there a few weeks ago. felt completely safe! water was fine. we had a blast! it was charming and busy. the shop owners and locals were wonderful! not sure where your friend actually went but too bad for them. we... More
1
Vote
Mike C
5 January 2018|
AnswerShow all 5 answers
Response from Emma B | Reviewed this property |
I think the populated parts of the city are fine now- just the rural areas are still in pain. Do it! PR needs tourism again and it’s so beautiful 🙂
1
Vote
tennisfan1357
26 November 2017|
AnswerShow all 6 answers
Response from Ruth O | Reviewed this property |
No. Hotel El Convento Never stopped operations.
0
Votes
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12345621
Room Tips
"higher floors have more light; the 5th floor junior suite with its own terrace is stunning"
Read review
"choose the suite if you can afford it."
Read review
"My room was on the 5th floor with a view of the bay, Room 512"
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"Visit the old forts, and go to the markets on weekend nights."
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