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Hotel El Convento

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Hotel El Convento
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2,612 Reviews from our TripAdvisor Community

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Showing 2,457: English reviews
Chicago
Reviewed 22 November 2013 via mobile

Forget chain hotels, El Convento is the place to stay in OSJ! It truly felt like a piece of history with unique artwork, rustic doors and high beamed ceilings on each floor. Great location with street musicians playing Spanish guitar outside the hotel nightly, that is the vibe of OSJ. We never felt unsafe and found so many great restaurants...

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3Thank AM6143
West Palm Beach, Florida
Reviewed 20 November 2013

Our first trip to Puerto Rico. We booked four days three nights and decided to do Old San Juan as our first visit. We were so excited when we got to the hotel, it appeared to be everything the reviews promised and it was. I must say that the entire staff of the hotel couldn't be more hospitable and accommodating....

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1Thank peggy1916
Aguadilla, Puerto Rico
Reviewed 19 November 2013

Just wanted to extend our gratitude to the Convento Team (Ruben, Dovian & Glorimar). Their hard work and timely diligence ensured that our wedding at El Convento was a successful event. Location, Service and Logistics could not have been better. Kudos to them.

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1Thank waterisland
Wyoming
Reviewed 18 November 2013

This renovated convent is in a great location to explore Old San Juan on foot. It is a beautiful property, with several excellent restaurants. The evening wine reception is a very nice ammenity, with a variety of Spanish wines and local cheese. The service is also excellent, and the rooms are well-appointed, and include internet access. The rooftop pool and...

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1Thank travel192
Munich, Germany
Reviewed 18 November 2013

Great hotel right smack dead in the middle of San Juan. The open air concept is very beautiful and stays true to the local charm of PR. The room was very comfortable and loved the black out curtains. Loved having the free water so we could stay hydrated in the warm climate. Also, the 6-7 wine hour is a nice...

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3Thank bwaltz
EROSA, General Manager at Hotel El Convento, responded to this review

Dear BWALTZ, Thank you for sharing your experience during your recent stay. I am glad that your enjoyed the open air concept, wine reception, comfortable room and included amenities. I apologize for any inconvenience or discomfort due to our main elevator being out of service. We are expecting a part from out of the island that is scheduled to arrive...

Miami, Florida
Reviewed 17 November 2013

El Convento is the place to be if you are looking to explore old town San Juan and find old world charm. The location is great. The staff is also by most interactions... was excellent. (Even though they appeared pulled in too many directions at times). The turn down service and free ice water was a nice surprise. However, a...

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2Thank BJCKMD
Charleston, South Carolina
Reviewed 16 November 2013

This small, multi-centurian hotel (a former convent) in the center of Old San Juan is your first choice unless you care nothing about the history of this part of the world. In spite of the age of the bones of the building, the rooms, bathrooms, public spaces and amenities are up to date and comfortable, and the staff – without...

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Thank LocalCitizen3939
Reviewed 11 November 2013

My wife and I celebrated an occasion for a few days. We were treated like very special guests and had a fine time. Our room was comfortable, well decorated, and quiet, with a window overlooking a silent pedestrian street, viewing a slice of ocean over the roofs. The third floor coffee/water bar turns into a wine and cheese happening each...

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1Thank thrilldog99
Columbia, Missouri
Reviewed 9 November 2013 via mobile

Hotel El Convento is right in the middle of Old San Juan, which is exactly what we wanted. We were able to easily walk to all of the main points of interest with no problems. Hotel El Convento was very charming and we enjoyed lounging in its patios overlooking the city. The coffee is delicious and the wine and cheese...

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2Thank acnwtb
Portsmouth, New Hampshire
Reviewed 7 November 2013

We stopped in for a cold drink and had a great time. Luis, our bartender, spent quality time with us telling us what to see and even drawing directions on our map. He also gave us pointers on nightlife, other eating establishments, and where to find live music. Our youngest daughter is engaged so when we mentioned this to Luis...

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Thank Bigbearfatman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Latin, Spanish, Puerto Rican, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: €185 - €389 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Family Hotel in San Juan
#1 Business Hotel in San Juan
#1 Romantic Hotel in San Juan
#2 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DONOT use getaroom then it will be fine.”
 of 5 bubbles qianqingt, 19 Mar 2017 | Read review
“Ask for rooms with the view of the bay.”
 of 5 bubbles 614justb, 18 Mar 2017 | Read review
“the higher up the better. Has great inner courtyard view”
 of 5 bubbles coquij, 15 Mar 2017 | Read review
“Higher floorer, better view.”
 of 5 bubbles jeffl980, 14 Mar 2017 | Read review
“The higher the floor the better. If you like more space, I would recommend upgrading.”
 of 5 bubbles CMS1219, 13 Mar 2017 | Read review
5 of 5